# Cordial Systems — EMS Operations Platform > EMS Operations Platform (iPhone/iPad app by Travis Freeman.) - Source: https://appshunter.io/ios/app/cordial-systems/id6790992429 (this page in markdown: same URL + `.md`) - Developer: [Travis Freeman](https://appshunter.io/developer/6790992431) - Category: Business, Medical - Price: Free - Age rating: 12+ - Requires: iOS 17.0 · 22 MB - Languages: American English - Released: 2026-07-24 - Data updated: 2026-09-10 - User reviews in markdown: https://appshunter.io/ios/app/cordial-systems/id6790992429/reviews.md ## What is Cordial Systems? Cordial is the field companion to the Cordial Systems operations platform, giving EMS and public safety crews one secure place to complete daily readiness work, document what happens on shift, and keep their agency audit-ready — from a phone or iPad. Crews handle their day-to-day operational and compliance tasks in one app, and administrators get the oversight and reporting they need to run the agency. Everything is organized by role, so people see what's relevant to them. Access is granted by your agency. Cordial is licensed to EMS agencies, ambulance services, fire districts, and public safety organizations; your administrator issues your credentials. Cordial holds operational and compliance records, not patient care reports, with guardrails that discourage entering protected health information. Sign-in is protected by your agency access code, your password, and a personal PIN, with Face ID to unlock a saved session. Requires an active agency account and a subscription held by your agency. ## Version history (last 5 releases) ### 2.0 — 2026-09-08 The nearest open door. A crew that cannot make its destination now gets the closest emergency departments to where they are standing, a phone number for each, and one tap to start navigating. A map shows which direction each one lies in, and your administrators are told when a crew diverts. Resource availability on the phone. Read what every agency and hospital in your state, region or area has reported, and file your own daily status without finding a computer. The form opens on what you reported last with anything unchanged folded away, so most days you change the one number that moved and file it. Ask the region for what you need. An event on the resource board is a request for resources now, rather than a question. Say what you need and how many — four ALS units, two engines, a hazmat team — and every agency on the roster is asked at once. They commit what they can send, and the number still needed comes down as those commitments land, so you are watching one number reach zero instead of doing arithmetic. You can see who is bringing what, by name, and an agency with nothing to spare can say so in one tap instead of being chased. The schedule is a calendar. My Schedule and the Full Schedule both open on a month grid, with Week and List a tap away, and they no longer stop six weeks out — a shift published for the spring is reachable now. Each day says how many people are on. Administrators can put a shift on the schedule. Add, edit, publish or delete a shift from the phone, from beside the day it acts on. Page your own crew from your phone. An administrator standing in a bay can now write and send an agency alert, the same one the website sends. Recording a dose is one tap from anywhere in Controlled Substances. An Administer button sits over the list on every tab. It asks which unit, then which vial, and every dose now records the authority it was given under — standing, verbal or written order — and the clinician who gave it. Counting is per medication, not per vial. Twenty vials of the same drug is one line and one number you enter yourself, rather than twenty identical rows. A restock has to be walked before it can be filed, and opening a box to draw a dose always asks for the new seal tag. Your agency dashboard shows shape, not just totals. Eight charts covering how much you are doing, whether it is getting harder, what crews decided, where they are going and when it happens. Announcements you cannot miss. A notice from Cordial Systems now appears once, on screen, and can be scheduled to land on a morning you will read it. More on screen at home. The home board carries more of your modules in the same space. State time questions are asked properly. A dispatch time is a time picker and the dispatch-to-bed interval is a number, seeded from the road route and yours to overwrite. Fixed: a notification tapped from the lock screen while the app was closed opened the app but went nowhere. It takes you to the notification now. ### 1.8 — 2026-09-02 The rig check knows gear from drugs. A c-collar or a set of spider straps filed from the phone was recorded as a medication with no expiry date, so it showed on the drug report as missing a date and did not appear on the equipment report at all. Gear is now filed as gear, with its condition and how many you found. A part-finished rig check is kept. If you answered a compartment entirely in gear — conditions, counts, tick boxes, typed answers — the app did not think you had started, so nothing was saved and nothing was offered back. Anything you have answered is now held for you. A date for every vial. A row that carries three vials gives you three date boxes, and scanning fills the next empty one instead of writing over the first. Scanning only where there is something to scan. The "scan a vial" button no longer appears above a compartment holding only cots and irons. Your own words for the three answers. If your agency renamed Ready, Needs Attention and Missing, the truck check and the rig check both use your names now, the same ones the website shows. Shift trades ask the right questions. A trade offers only the days it is allowed to use, no longer offers a day you are already working, and gives you all four answers to a swap rather than two. ### 1.7 — 2026-08-30 Calls for Service. The run log is ordered by the incident number your agency files a call under, and you can search it by that number however you write it down, or by an address, a unit or a nature. Filter to what is running, what closed, or the calls your phone was alerted about. Calls that are finished now say so, and the log reaches back a full month instead of stopping at fifty. Your home screen is app icons. Drag one where you want it, and put the ones you use in a folder. Gear Checkoff. Your own turnout gear first, and the check you file at your locker. A notification you missed is still there when you look for it. Run the roster from your phone. An agency admin can add a person, edit them, deactivate them and set a PIN without opening a laptop. Correct what was filed. An AED check, an incident report and three other modules can be corrected on the phone, with a record of what was changed and why. Hiring. An applicant's resume and documents open on the phone, five minutes before the interview rather than at a desk. Scheduling. The whole schedule loads rather than the first thousand rows, an open shift says how many people already want it, and a trade names the coworker instead of a permission slug. A saved weather report shows all seven days. Also: every calculator says where its formula came from, an edit that never touched an asset no longer zeroes its value, Fire Hydrants has its icon back, and the maps draw on a basemap that does not print API KEY REQUIRED across itself. ### 1.6 — 2026-08-19 Calls for Service. If your agency is on a CAD, dispatch now reaches the phone: the running calls at the top of Home, the full run log of everything sent, and an alert the moment a call goes out. Open a call for the reporting party and a callback number you can tap to dial, the dispatch notes as they are typed, and the EMD card. A home screen you can arrange. Hold any tile to pick it up, drop one on another to make a group, fold a section away, or search for a module by name. Fleet Maintenance now covers DOT periodic inspections on the federal checklist, service close-out and return to service. Also since 1.5: employee evaluations you can sign on the phone, NERIS reporting, rebuilt Reports with charts, agency maps and fire hydrants, personnel records, AED checks, Emergency Planning documents, a Rule of Nines burn chart that feeds the fluid calculator, a shared education library, and open-shift types in Scheduling. ### 1.5 — 2026-08-08 New in this update: • Controlled Substances — scan a vial's QR label with your phone camera to check it in, administer, or locate it. No manual code entry, and every action is captured in a full chain of custody. • Supply Tracking — orders that arrive in more than one shipment now stay open until every item is received, and you can attach a photo of the packing slip. Also in recent updates: • Fire Department suite — Fire Hydrant register and map, Business Fire-Prevention Inspections, and Activities Tracking. • Map — see your agency's service-area layers and hydrants on the map. • Asset Management — track equipment and facilities with preventive-maintenance reminders and QR asset labels, plus vehicle fuel logging and new reports. • CPR class scheduling and rosters. • One-tap Clock In/Out on the Home screen. Plus ongoing performance and reliability improvements. Thank you for using Cordial! ## Related topics [fdstreetdrill](https://appshunter.io/ios/topics/fdstreetdrill) · [odyssey by firehouse247](https://appshunter.io/ios/topics/odyssey-by-firehouse247) · [twiceme](https://appshunter.io/ios/topics/twiceme) · [iops360](https://appshunter.io/ios/topics/iops360) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*