# Corewell Health App — user reviews

> 244 indexed App Store user reviews of Corewell Health App by Spectrum Health, rated 4.50/5 from 4,772 ratings.

- Source: https://appshunter.io/ios/app/corewell-health-app/id396885759/reviews
- App overview in markdown: https://appshunter.io/ios/app/corewell-health-app/id396885759.md
- Rating breakdown: 5★ 3,724 · 4★ 401 · 3★ 187 · 2★ 147 · 1★ 313

## What do users think of Corewell Health App?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 👍 Convenient access to health information
- 🚀 Quick response from providers
- 👍 Helpful for managing appointments
- 👍 Streamlined communication with doctors

**Cons**

- 🐛 Bugs and glitches
- 🔍 Difficulty finding specific information
- 🤔 Confusing navigation
- 🚫 Limited functionality for scheduling appointments
- 🚫 Inability to update personal/medical information

**Commonly reported bugs**

- Login issues and unexpected errors
- Inconsistent display of appointment details
- Medication list not accurately reflecting current prescriptions
- Vaccine records not properly syncing
- Difficulties with scheduling and rescheduling appointments

**Most requested features**

- Option to print test results and documents
- Improved accessibility for users with disabilities
- Better integration with other healthcare providers
- Ability to manage family member accounts
- More detailed billing and payment options

## Newest reviews (14 of 244)

### 4/5 — Convenient

*2026-08-16, version 11.8.3*

I really like having all my doctors in one place.  Keeps me choosing  Beaumont doctors only.  I do wish that I could message my doctors with questions and get a response sooner than 48 business hours.  I know that I can set up a video visit but I hate those.  I would not mind paying to discuss issues via messaging in real time.  Thank you

### 2/5 — Ongoing communication

*2026-08-10, version 11.7.2*

I cannot see previous doctor communications.  I cannot see which doctors have responded to my emails.

### 2/5 — so so

*2026-08-03, version 11.7.2*

fun fact: if you call tech support for the app the bot says right away “if your tone gets abusive we may hang up” - letting the caller know they’re about to be not just frustrated or confused but actually infuriated. Yeah.

### 2/5 — Overload

*2026-08-03, version 11.7.2*

If you spent as much time person to person the system would be ok. The AI is overkill. The overreached texting is ridiculous. Dr to patient contact is desirable. I don’t appreciate Corewell micromanaging my Dr file.

### 3/5 — Still needs improvement

*2026-07-31, version 11.7.2*

The app does make a lot of things faster, more accessible, and more convenient. However, there are still some UI issues that need attention. Sections with drop down menus with literally dozens of options but no way to type an answer, having to answer the same questions repeatedly, being required to go through 10 minutes of pre-check questions for a 1 minute follow up that could have been an email. There are some things that are just time wasters and/or excuses for Corewell to charge more money.

### 3/5 — Doesn’t Update Information

*2026-07-03, version 11.7.2*

Despite putting in updates about medication, it is never reflected.  For my latex allergy, it states unknown and the allergic reaction happened during a hospital stay at Troy Beaumont in 1993!  System needs to reflect updates, do it is accurate.

### 2/5 — Fix your app What the hell?

*2026-06-30, version 11.7.2*

Fix your app I had change my dad‘s password so many damn times when I change it and try to login it’s still showing invalid username invalid password please try again. I had to call your customer service. Same damn issue but now I’m locked out so I had now Corwell again to unlock me and find out what the hell is going on This is becoming a real headache.

### 3/5 — Billing

*2026-05-26, version 11.7.2*

Not all of my bills are showing up. Makes it very confusing

### 3/5 — Sad

*2026-05-22, version 11.7.2*

Would be nice if patients could get proper help when needed vs. “no appointments available” for needed services.   Then Audiology schedules an appt. Without asking me first!!!! For What? I needed help weeks ago for  vertigo but no help provided!! Pityful system we have!!

### 5/5 — So easy!

*2026-05-21, version 11.7.2*

Love this app!

### 5/5 — Phyllis Corewell Health Canton is amazing!

*2026-05-18, version 11.7.2*

Huge thanks to Phyllis at Corewell Health Canton. She provided a great customer experience and made my life better today. Thank You and God Bless!

### 2/5 — Not updating

*2026-05-18, version 11.7.2*

The app is not updating my test results or dr appointment

### 4/5 — Not bad

*2026-05-12, version 11.7.2*

The app is not bad but also does weird things. It is telling me I am past due for tobacco cessation. I have never smoked. I feel like I asked my PCP about it at my last eval and they just instructed me to select “hide from my Home Screen.”  It is now back and I wish there was a way to waive it, not merely hide it.

### 4/5 — Theodore DeKam

*2026-05-07, version 11.7.2*

I’m very pleased with the app. I likeID photo to enter the portal instead of having to remember the password. I like the simplicity of the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Radical racist nurses

*2026-09-03, version 11.8.3*

I dealt with two nurses that threatened me they would put things in my chart. Sure enough nurse Erica and Donna both treated me like I had no pain from my surgery. 
I was miserable. For the nurse to claim I was abusive, and verbally abusive is a far stretch from how they treated me.
These two nurses mentioned my Medicare as a problem. They also treated me very disrespectful when they realized I had Medicare. 
Very racist, biased towards men, to the point I recorded the lack of care and abrasive attitudes which in turn caused me to get very irritated. 
I will be contacting news 8 reporting. 
As this nurse never said what she claimed as telling my mother I was abusive and I don’t need to treat her that way.  Nurse Donna went as far as telling my mother to contact authorities if she felt threatened acting like I’m some horrible person.
I won’t stop contacting the news and the public to notify all as to the lying manipulative tactics of nurse Donna. 
It is very unprofessional to lie on a patients after visit summary.
As nurse Donna threatened me she would write something in my chart and then very quickly put this false info in my chart to make me look bad.
I am contacting my lawyer and pursuing legal matters.

### 1/5 — Extremely unorganized

*2026-08-08, version 11.7.2*

This app is not at all intuitive. It will show appoints from over a year ago and ask if you want to hide the reminder from your page.  It does not show up coming ordered labs on home page. You have to hunt for them. If you are healthy and need only basic info it may be ok but if you are actually accessing health care I have found it less than helpful for tracking labs, appointments etc.

### 1/5 — App just sucks.

*2026-08-05, version 11.7.2*

Can’t call or talk to anyone without talking to AI for a hour

### 1/5 — Insurance

*2026-06-18, version 11.7.2*

When checking in for appointment it doesn’t recognize we have supplemental insurance in addition to Medicare that pays co-pays.
Says we must pay co-pay to complete check in.
Nope.

### 1/5 — RX

*2026-06-09, version 11.7.2*

I need my prescriptions refilled and they don’t refill them. They are not narcotics so I don’t understand why they won’t fill them

### 1/5 — No place near me

*2026-05-18, version 11.7.2*

157 miles for an MRI? Wtf

### 1/5 — Dr.Abigail Diland is not a compassionate or caring doctor very bad at communication horrible doctor!

*2026-03-25, version 11.5.2*

Sincerely, Lashawn Hicks

### 1/5 — Poor service

*2026-03-18, version 11.5.2*

I was dropping off a 24 hour urine sample and have some lab tests done.  I checked in on the kiosk and had a seat in waiting room.  I watched patient after parole. Be brought back before me.  At one point a labtech called the name of a woman that literally was just called back by another staff member. I continued to wait assuming these people had appointments or priority.  After more than 30 min of waiting in a nearly empty waiting room I asked for assistance from an employee. Once brought back the lady told me we already called you?? No check the cameras I was sitting in the waiting area I never got up.  I checked my phone records thought maybe I messed up on kiosks and she said they called.  NOPE no
Missed call .  I believe this same lab tech called the name of the lady already brought back and left it at that.  No apologies no I’m  
Sorry. Just excuses and untruth.  So disappointed as I was I and many people get there early to get to work after.  Corewell health used to be top quality. Not this time patients sit and sit and get passed by.

### 1/5 — Not a replacement for care

*2026-03-16, version 11.5.2*

They use this as a replacement for healthcare. Not everyone wants to call in to a queue and get someone who knows nothing. Sending a message takes to long I could die before getting care. This is not healthcare. Using a way to avoid patients is all I see this app does. Patient relations does nothing. Your healthcare system is broke . It shouldn’t be about money. Unless there is a diagnosis with a treatment plan. Not a treatment plan with no evidence. The only thing this app is good for is getting my test results faster. That’s the only thing it’s good for.

### 1/5 — Corewell Health App

*2026-01-28, version 11.5.2*

Very Impersonal & Confusing

## Most praised reviews (10 highest-rated)

### 5/5 — Checking in on the parents

*2026-07-30, version 11.7.2*

This app has been invaluable.   My siblings and I can access blood test values, imaging results, MD notes, medication  lists, etc.  It helps us stay updated on our elderly parents’ medical status.

### 5/5 — After back lower surgery

*2026-07-26, version 11.7.2*

Dr Ahlgren did my back surgery, repaired/replaced old hardware that was only 17 months old. Basically (replacement) 2 pins that were straight with ones that match my spine arch. Repaired area between L2 and S5. Was able to move around after only a few days. Last time I did it at a totally different Hospital & different surgeon ,I was layed up for about 2 weeks & was able to get around for a while then started getting worse. So I looked up Ahlgren & had great reviews. He is about 3 hours away from me,it was worth it so far & the staff was very supportive & nice. Would definitely recommend anyone to go Dr Ahlgren , he is a very personable guy , he reserched everything then has a good set down with you review everything and ask him anything and he will answer it. 
  5 stars

### 5/5 — Great

*2026-07-09, version 11.7.2*

This app makes things so much easier. I’m happy Corewell has this available to its patients.

### 5/5 — Very professional and prompt

*2026-06-25, version 11.7.2*

I find Corewell Health app to be a very efficient way to communicate and to keep track of my Health needs

### 5/5 — Love it

*2026-06-24, version 11.7.2*

One stood communication with all of my physicians. It works beautifully

### 5/5 — Convenient

*2026-06-23, version 11.7.2*

It’s easy to use and very informative. I like being able to view my test results quickly. I also like being able to ask my Dr a question in the app without taking their time away from their current patient. They can answer at their convenience.

### 5/5 — Office visits

*2026-06-16, version 11.7.2*

Good

### 5/5 — Makes the access easier

*2026-06-16, version 11.7.2*

The Corewell Health app has made the process of accessing one’s information so much easier and straightforward, which to me, is of paramount importance with a health app. It is greatly appreciated!

### 5/5 — So glad to have this!!!!

*2026-06-02, version 11.7.2*

I love this app. It helps me to take care of my appointments, remind me of my appointments, and is my go to for anything medical.

### 5/5 — Solid

*2026-05-27, version 11.7.2*

The convenience is amazing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
