# Cornerstone Apartment Services — user reviews

> 117 indexed App Store user reviews of Cornerstone Apartment Services by Yardi Systems, Inc., rated 4.30/5 from 692 ratings.

- Source: https://appshunter.io/ios/app/cornerstone-apartment-services/id1499575149/reviews
- App overview in markdown: https://appshunter.io/ios/app/cornerstone-apartment-services/id1499575149.md
- Rating breakdown: 5★ 455 · 4★ 41 · 3★ 17 · 2★ 21 · 1★ 65

## What do users think of Cornerstone Apartment Services?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 💡 Convenient all-in-one app
- 🚀 Smooth rent payments
- 👍 Clean and modern interface

**Cons**

- 🐛 Buggy and unreliable
- 💰 Excessive service fees
- 🔍 Lack of transparency in payments
- 🔍 Difficult to view payment history

**Commonly reported bugs**

- Check scan feature not working
- Rent payment issues and discrepancies
- Maintenance requests not being addressed
- App crashes and freezes

**Most requested features**

- Ability to upload documents
- More comprehensive maintenance options
- Improved community engagement features
- Integration with building access systems

## Newest reviews (12 of 117)

### 2/5 — Loads slowly

*2026-04-01, version 25.8.0*

App takes forever to load and doesn’t show balances until due date.

### 2/5 — Info needed.

*2026-03-02, version 25.8.0*

Difficult to find any information beyond making a basic payment. To be fair, usually making a payment is all that is needed from this app, but if you need anything else, good luck.

### 2/5 — Weak programing

*2025-11-10, version 25.8.0*

Can't even save my password

### 2/5 — Wonky

*2025-09-02, version 25.8.0*

Got errors trying to change email and set up autopay. Where there’s two, there’s probably more…

### 4/5 — Pretty good, wish there were more features, but paying rent is smooth

*2025-09-01, version 25.8.0*

Pretty good, wish there were more features, but paying rent is smooth

### 2/5 — Weird system

*2025-08-29, version 25.8.0*

Just weird. Hard to understand. Logs me out constantly.

### 2/5 — Autopay Issues

*2025-08-19, version 25.8.0*

The app does not bill me the correct amount and so I have to manually pay, which is annoying as there is an auto pay option that takes off the incorrect amount.

### 4/5 — Standard Rental App

*2025-08-05, version 24.6.0*

Default RentCafe app with a skin. Works how you’d expect it to, which means sometimes buggy/slow.

### 3/5 — Okay, some bugs

*2025-07-03, version 24.6.0*

Add to Calendar rent reminders crash the app

### 5/5 — Works for me

*2025-07-01, version 24.6.0*

Easy to pay the bill.

### 5/5 — Great manager

*2025-06-19, version 24.6.0*

I’ve been a resident for 4 years and It’s been great having Patrick Howard here. Great communication and quick to repair any issues . This review is for me and the residents and I hear only positive things from my neighbors . We are extremely happy how he has turned this little community around

### 3/5 — Maintenance

*2025-06-06, version 24.6.0*

Under the maintenance tab, there are only 3 options for the category of service. These 3 are not enough to encompass all needed maintenance issues.

## Most critical reviews (10 lowest-rated)

### 1/5 — Cornerstone

*2026-06-03, version 26.4.0*

Worst landlords in Denver!

### 1/5 — Never Rent from cornerstone

*2026-05-11, version 26.4.0*

You will regret it

### 1/5 — this app is awful

*2026-05-01, version 26.4.0*

wont accept credit cards

### 1/5 — Not about app

*2025-10-14, version 25.8.0*

App is fine, building maintenance is lacking. Please fix it ASAP.

### 1/5 — This app needs updates

*2025-10-04, version 25.8.0*

The payment section of this app is not easy to use or understand. I set up monthly payment but it’s not pulling them, or at least idk if it’s pulling them. This should be straightforward and easy to see where and when my money is going.

### 1/5 — Trash

*2025-08-06, version 24.6.0*

Trash app, trash company

### 1/5 — Check Scan feature does not work

*2025-07-07, version 24.6.0*

I have been paying with paper check since being with Cornerstone, as my bank was not able to be linked to their payment system. A few months back, I was advised by a member of the Cornerstone office that they soon would not be accepting paper checks and that I needed to scan checks with this app of theirs. The past 2 times I have tried this, the app tells me that the check scan has been successful. However there is no credit to my account. Both times I have ended up having to pay with my debit card and then do the mandatory service fee. I’m very disappointed.

### 1/5 — Poorly functioning

*2025-06-10, version 24.6.0*

For how much cornerstone pushes you to use their app it’s unacceptably broken. Rent payments frequently do not update to reflect in the app and on several occasions the app has completely failed to complete rent payments despite returning messaging and emails that say otherwise. Considering many residents use this app to pay for their rent, mistakes like this are unacceptable.

### 1/5 — im giving this 5 stars so yall see

*2025-05-31, version 24.6.0*

cornerstone is an allegiance of money vampires, and if you work for them, you’re a shell of a human. you make love with rigidity, your palms are cold to the touch, you do not delight in art or music. i moved into my apartment before they were taken over by cornerstone, and i imagine this is how those eastern nations felt when the crusaders came through—pillaging the land, and burning all that was good.

### 1/5 — Forced to pay service fee

*2025-05-01, version 24.6.0*

Your bank account will not be able to be linked for payments so you'll be forced to pay the $5 to use a debit card. Terrible company.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy

*2026-06-12, version 26.4.0*

Easy to use and very clear

### 5/5 — Manny Garcia Maintenance

*2026-05-06, version 26.4.0*

Amazed at how he came the very next day and resolved/fixed the problems! I’ve been at The Sir Richard 10-years without issues ever resolved. What a difference it makes to have Cornerstone be the new management! Even the hallway carpets are clean and the laundry room is noticeably cleaner.
Plus our building manager Joe Cisneros is very responsive and respectful. Thank You!

### 5/5 — Cornerstone

*2026-05-02, version 26.4.0*

Great app, makes rent super easy to pay. At that, all your bills easy to pay, not only rent everything in one app!

### 5/5 — Easy to use

*2026-03-26, version 25.8.0*

Maintenance request to use

### 5/5 — Concertina apartment services.

*2026-03-08, version 25.8.0*

Shout out to Carter and team for listening and fixing my issues.

### 5/5 — Works well

*2026-03-01, version 25.8.0*

Works pretty well so far, no complaints

### 5/5 — Communication and punctuality is geat

*2026-02-23, version 25.8.0*

The last time I hand them come out they were fast and out before I knew it.

### 5/5 — A little confusing yet very efficient and  effective.

*2026-01-23, version 25.8.0*

The balance system appears to be backwards compared to a traditional display. If you want to pay your bills early after making a deposit it will post as  i.e. -$1,000 until rent due date then back to zero or positive as if you had money in an account until withdrawn. Most people probably don’t even look or care to say anything

### 5/5 — Helpful

*2025-09-22, version 25.8.0*

Thumbs up

### 5/5 — Easy to use

*2025-07-20, version 24.6.0*

To have everything accessible in one app is the easiest way to communicate with my rental company. Swift, attentive and accurate.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
