# Corporate Traveller - Serko — user reviews > 49 indexed App Store user reviews of Corporate Traveller by Serko Limited, rated 1.19/5 from 62 ratings. - Source: https://appshunter.io/ios/app/corporate-traveller-serko/id1041852719/reviews - App overview in markdown: https://appshunter.io/ios/app/corporate-traveller-serko/id1041852719.md ## Newest reviews (19 of 49) ### 1/5 — App not working since last bug fix update 2 days ago *2025-10-16* App not opening to see bookings made for work. **Developer response:** Hello, thank you for taking the time to provide this feedback. We're sorry you've experiencing this problem. It should be fixed now. Could you please try updating the app and trying again? ### 1/5 — Latest update introduced bugs *2025-10-16* I had no issues with your app until your latest update. It now crashes on opening. Please fix it. **Developer response:** Hello, thank you for taking the time to provide this feedback. We're sorry you've experiencing this problem. It should be fixed now. Could you please try updating the app and trying again? ### 1/5 — Non operational, crashes on startup. *2025-10-15* Don’t bother, the app crashes on startup, just use a web browser to log in. **Developer response:** Hello, thank you for taking the time to provide this feedback. We're sorry you've experiencing this problem. It should be fixed now. Could you please try updating the app and trying again? ### 1/5 — Aaron *2025-10-09, version 1.19.12* Cannot log in , fine on laptop but unable too on app ### 1/5 — Still unable to login to use *2025-09-17* App was promoted to try so I thought I would have another go at it as I have never been able to login before. Nothing has changed - still does not recognise you with the website credentials. ### 1/5 — App doesn’t work, staff aren’t helpful *2025-09-12* App doesn’t work, staff in support aren’t helpful and said for me to use the Qantas app. Haha really? For a service being replaced by AI you’d think they’ll care… oh well goodbye ### 1/5 — Can’t log in *2025-09-02, version 1.19.12* Useless app if can’t even log in ### 1/5 — No possibility of logging in *2025-08-27* Unfortunately nothing you do will let you use this app. Got a new password, said it was wrong. Got a temporary password to use the app, copied and pasted it, still said it was wrong. This app is quite useless and a big waste of time. ### 1/5 — Unable to log in *2025-08-07* I see in reviews more than a year old, that people could not log in to this app. The same problem exists. I can log in fine through a web browser but not through the app. Please remove the app from the App Store until you can fix this problem. ### 1/5 — Can’t log in *2025-02-20* Unfortunately can’t attest whether the app works ok or not as I can’t login. Browser version works fine but app sends a temporary password to my email but never arrives. This needs to be fixed! Very frustrating ### 1/5 — Login problem *2025-02-05* Can’t login on app already change my password need to fix this problem ### 1/5 — Rubbish *2025-02-03* Terrible. Unable to login, when attempting to reset password the one time password contains significant use of characters not normally available on a phone keyboard. Deleted quicker than it added! ### 1/5 — No good *2025-01-16, version 1.19.4* Not able to log in even with corp traveller IT Support. ### 1/5 — I might leave my job only because of this *2025-01-08* My company wants me to keep using this unusable app which makes me so angry that I might quit my job ### 1/5 — Terrible *2024-12-01* App crashes all the time. Can’t login. Constantly need to delete app and re-install. Shouldn’t be this hard!!! Doesn’t accept new passwords etc. terrible app. **Developer response:** Hello, thank you for taking the time to provide this feedback. We're sorry you've experiencing this. Are you still having issues? We would like to investigate further if you are. ### 1/5 — App keeps crashing. *2024-11-24* Doesn’t even open anymore. Terrible app. Not good enough for an operation company. ### 1/5 — Couldnt rate lower *2024-11-08, version 1.19.1* Cannot login. Been reset several times and still doesnt recognise the username or password. ### 1/5 — Crashes *2024-10-17* Can’t even open on a new device and forever having issues before that. **Developer response:** Hello, thank you for reaching out and providing this feedback. We're sorry you've experiencing this. Can you please get in contact with your Travel Manager to investigate? If required, they can initiate a Zendesk ticket for a more in-depth investigation. ### 1/5 — Unable to login *2024-09-20, version 1.18.4* Impossible to get the app to login into my account ## Most critical reviews (10 lowest-rated) ### 1/5 — No boarding pass *2026-07-29* Once checkin is closed you can’t even get your boarding pass. App also keeps popping up an itinerary updated message. ### 1/5 — Disappointing my company uses something this poorly functional *2026-07-28* First time having to prepare for an upcoming work trip, one would think the app suggested by one’s company, should at the very least function as advertised. I wasted the better part of an hour trying to login - Each time getting the error of password / email being incorrect. And each time my anxiety growing thinking it is a user error and having changed my password twice… been as careful as possible entering my details yet to no avail. I’ll stick to the web access for now but will definitely be requesting my company look into a different supplier. ### 1/5 — Log In *2026-06-03, version 1.19.27* App is garbage, unable to log in. ### 1/5 — Rubbish *2026-03-30* The instructions on web do not line up with what you see when trying to log in, cannot log in or use the app ### 1/5 — Unusable *2026-03-24, version 1.19.22* I logged in once, now can’t get in at all ### 1/5 — Log In *2026-03-20, version 1.19.22* Can’t login on Apps. Can only login from website. This Apps is useless ! ### 1/5 — Hopeless *2026-03-10* Will not allow login. I see this has been a persistent problem. Don’t waste any time with this app. ### 1/5 — Cannot log in *2026-01-11* Same as most other reviews, can log in fine on web, cannot log in on app ### 1/5 — Can’t Login *2025-11-12* No matter how many times I reset password to open app it stops working after two or three uses. Absolute disaster of an app, waste of time having. If you can not fix this issue get rid of it. ### 1/5 — unable to login *2025-10-26, version 1.19.14* unable to log in, won’t send new password ## Most praised reviews (4 highest-rated) ### 5/5 — Works fine once logged in *2024-11-26* Ended up calling my very helpful travel manager who explained how to get access. See below. Make sure if you want access you have to do a password reset for the initial login by using your email address. Once logged in you can set a pin for ease of access next time. ### 5/5 — Great app *2016-09-27, version 1.4.1* Great and super functional ### 5/5 — Easy to use! *2016-01-21, version 1.3.1* Great app - love that the app displays the citysafe rating for the city I am traveling to for peace of mind. ### 4/5 — Add UBER to the list *2018-09-20, version 1.7* I hate using taxis and don’t drive myself either. Any chance we could have UBER in the list of options?! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*