# CorrectPay

> App for depositing funds and managing services for incarcerated individuals. (iPhone/iPad app by Tyler Technologies, Inc.)

- Source: https://appshunter.io/ios/app/correctpay/id1556110613 (this page in markdown: same URL + `.md`)
- Developer: [Tyler Technologies, Inc](https://appshunter.io/developer/723747024)
- Category: Social Networking
- Price: Free
- Rating: 2.00/5 from 148 App Store ratings · 118 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 181 MB
- Languages: American English, European Spanish
- Released: 2021-03-08
- Data updated: 2026-08-30
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/correctpay/id1556110613/reviews.md

## What is CorrectPay?

CorrectPay allows users to make commissary, phone, bonding, and monitoring deposits instantly for incarcerated loved ones.

Users can deposit funds in less than 30 seconds from anywhere in the world. Users can also schedule and join video visitations and send gifts to incarcerated loved ones from within the app.

The app also provides community, health, and re-entry resources for families and incarcerated loved ones.

## Key features

- Instant fund deposits
- Schedule video visitations
- Send gifts to loved ones
- Access community resources
- Health and re-entry information

## Chart rankings

- #170 in Top Free · Social Networking (US App Store)

## What do users think of CorrectPay?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Good customer support
- 🚀 Lets me send money and do video chats

**Cons**

- 🐛 Crashes frequently
- 🐛 Buggy and unreliable
- 👎 Not user-friendly
- 🐛 Glitches and errors
- 👎 Difficult to navigate
- 💰 Expensive
- 🐛 Video calls don't work

**Commonly reported bugs**

- App closes unexpectedly
- Can't verify phone number
- Payments don't go through
- White screen issues
- Incompatible with certain states/facilities

**Most requested features**

- Ability to read past messages
- Improve video call functionality
- Make the app more user-friendly
- Fix bugs and glitches

## Recent user reviews (10 of 118)

All indexed reviews: https://appshunter.io/ios/app/correctpay/id1556110613/reviews.md

### 1/5 — Horrible app

*2026-07-01*

At this point it’s time for us to take actions to get this app out of all institutions! There’s way too many problems, and from the reviews I’m reading they’re not attempting to better the app for us ! We shouldn’t have to keep giving our money , and nothing’s properly working ! Sadly whatever facilities currently using this , it’s the only way of communication!

### 1/5 — Clearly a rookie team put this app together.

*2026-06-29*

The sign-up process for this app is absolutely abysmal. In a day and age where turne-key apps have become the norm, this is exactly the opposite of that. For families already dealing with difficult life situations, the designers of this app have not made it better, in fact, they’ve made it worse. Very letdown.

### 1/5 — Video chat

*2026-06-28, version 3.6.1*

Sucks in the beginning it was the best place to video visit on iPad it doesn’t load the gist and redirects you to the facility page each time the video does not connect

### 1/5 — Frustrated

*2026-06-27*

This app makes you login over and over again and you never get to the area your trying to go then when you finally gets there it’s so glitchy you don’t want to use it . It’s total BS and don’t make no sense.

### 1/5 — Garbage

*2026-06-09, version 3.6.1*

This app is legit garbage af. It doesn’t save your login credentials so you have to log in every time you’re doing something like adding to the commissary, it doesn’t save the person who’s selected and does save your form of payment and billing info.. did a blind monkey code this?

### 1/5 — Poor App

*2026-05-11, version 3.6.1*

As all other reviews state the app is of very poor quality.

### 1/5 — Scam

*2026-04-11, version 3.6.1*

This app scammed me out of $2,550 by releasing my phone number

### 1/5 — Slow app

*2026-03-22, version 3.6.1*

You would think jailing systems would have a better way for communicating.

### 1/5 — Bugs

*2026-03-03*

It was working fine for the first 2 days when i started my video calls but suddenly my phone is stuck in portrait mode on every video call and my camera doesn’t recognize correct pay as a video call app to where I can turn the portrait mode off. I can never connect to a call straight from the app i always have to go through safari and its annoying

### 1/5 — A shame

*2026-02-20, version 3.6.1*

They don’t want you talking to your loved ones

## Frequently asked questions about CorrectPay

### What can I do with this app?

This app allows you to make instant deposits for commissary, phone calls, bonding, and monitoring for incarcerated loved ones. You can also schedule and join video visitations, send gifts, and access community, health, and re-entry resources.

### How quickly can I make a deposit?

Deposits can be made in less than 30 seconds from anywhere in the world, providing a fast and convenient way to send funds to incarcerated individuals.

### Is there a cost to use the app?

The app is free to download and use. It is supported by advertisements, meaning you will see ads within the application.

### What kind of resources are available?

The app provides access to community, health, and re-entry resources. These resources are designed to support both families of incarcerated individuals and the individuals themselves.

### Can I schedule visits through the app?

Yes, you can schedule and join video visitations for incarcerated loved ones directly from within the app, making it easier to stay connected.

## Version history (last 5 releases)

### 3.6.1 — 2026-01-09

Fixes an issue with Video Visitation not starting properly.

### 3.6.0 — 2026-01-05

Removed phone verification requirement

### 2.7.5 — 2024-11-27

Add Family and Friends program for Tennessee DOC.

### 2.7.1 — 2024-06-20

- Minor bug fixes

### 2.7.0 — 2024-06-03

- added option to make payments for court-ordered restitution

## Apps similar to CorrectPay

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [HomeWAV](https://appshunter.io/ios/app/homewav/id594277905) | 3.9 (11,089) | Free | Social Networking |
| [TextBehind](https://appshunter.io/ios/app/textbehind/id887689080) | 4.2 (464) | Free | Social Networking |
| [Securus Mobile](https://appshunter.io/ios/app/securus-mobile/id1059629706) | 4.4 (29,864) | Free | Social Networking |
| [NCIC Mobile Video Visitation](https://appshunter.io/ios/app/ncic-mobile-video-visitation/id1612681512) | 3.4 (1,296) | Free | Social Networking |
| [InmateSales](https://appshunter.io/ios/app/inmatesales/id1620568565) | 2.4 (185) | Free | Social Networking |
| [Neon - Money Talks](https://appshunter.io/ios/app/neon-money-talks/id6745481255) | 4.1 (8,659) | Free | Social Networking |

## More apps by Tyler Technologies, Inc

- [Fleetvision Work Orders](https://appshunter.io/ios/app/fleetvision-work-orders/id723747021)
- [Tyler SIS Student 360](https://appshunter.io/ios/app/tyler-sis-student-360/id972117000)
- [Versatrans My Stop](https://appshunter.io/ios/app/versatrans-my-stop/id977300092)
- [Click2Report](https://appshunter.io/ios/app/click2report/id1003843187)
- [Munis MyWork](https://appshunter.io/ios/app/munis-mywork/id1014497308)
- [Incode Mobile Service Orders](https://appshunter.io/ios/app/incode-mobile-service-orders/id1046967890)

All apps by Tyler Technologies, Inc: https://appshunter.io/developer/723747024

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*