# CorrLinks — user reviews > 151 indexed App Store user reviews of CorrLinks by Advanced Technologies Group, LLC., rated 3.00/5 from 809 ratings. - Source: https://appshunter.io/ios/app/corrlinks/id485061605/reviews - App overview in markdown: https://appshunter.io/ios/app/corrlinks/id485061605.md - Rating breakdown: 5★ 268 · 4★ 97 · 3★ 79 · 2★ 97 · 1★ 268 ## What do users think of CorrLinks? Overall sentiment: negative **Pros** - 🚀 Convenient communication - 👍 Easy to use - 💡 Helpful for staying in touch **Cons** - 🐛 Sync and connectivity issues - ⏱️ Slow message delivery - 🔒 Lack of security/privacy - 💰 Paywall for basic features **Commonly reported bugs** - App crashes when composing messages - Unable to log in or access account - Notifications not working properly **Most requested features** - Add photo/video sharing - Improve message threading and organization - Provide better customer support ## Newest reviews (19 of 151) ### 2/5 — App not working! *2026-01-05, version 3.5* I pay for the premium service and it just stoped working! It used to be great, now I never know when my loved one contacts me even tho I paid for the premium service and the app won’t work on my phone at all anymore! Beyond frustrated! Is this gonna be fixed? If so when??? ### 2/5 — You can’t see what message you are replying to. Takes too long to get the messages. *2025-12-21* The only problem I have with the app is when someone replies to my message I’m not sure what message they are replying to . It diss have the Re: with the subject there but if you are messaging back and forth on the same message then it gets confusing. Because they are not instant. It sometimes takes hours for the inmate to receive the message and vice versa. It has caused a lot of grief on my end . I’ll reply to something thinking they already got my message and they haven’t and I don’t know until I get another message later . It should show the last message that they are replying to in detail . Please fix this! Please!please! Please! I will give 5 stars if you fix this. Thanks , C ### 1/5 — No bueno *2025-12-15, version 3.5* App doesn't sync and won't allow you to send or receive messages ### 2/5 — Bad app *2025-12-10, version 3.5* This app does not let me login. I get an error everytime I try login. I done uninstalled and reinstalled the app 3 times still doesn’t work. Have to actually go into safari just to sign in and send a message which is a waste especially when they have an app design to do it. FIX THIS PROBLEM LIKE ASAP ### 1/5 — ??? *2025-12-04, version 3.3* Is anybody else currently having trouble with CorrLinks? The website seems to be MIA it’s so frustrating nothing is working ### 1/5 — Removed functionality unless you have premium *2025-11-26, version 3.3* Read the title ### 1/5 — I don’t like the app *2025-11-05, version 3.3* Hello, i don’t like the app because it doesn’t giving me to goin in the app like it use to and it’s charging me $8.00 for it so on my other phone i had this app and it’s not charging me and it’s hard to login too ### 3/5 — FIX BUG *2025-11-03, version 3.3* Hello i have brother of mine's in jail and the app has been amazing to email get messages , but right now it's saying sync error ,and want update to see his recent new messages . help i've refreshed went in and out the corrlinks app still doing the same thing . hurry please FIX IT . ### 1/5 — Not working *2025-11-03, version 3.3* Kinda curious why that app isn’t working. Seems to be an on going thing ### 1/5 — Non sync *2025-10-14, version 3.3* It just started saying cannot sync due to the format. I’ve been using this for two years ### 1/5 — No longer usable *2025-10-09, version 3.3* Have had an account for FBOP prisoner email exchange for over 4 years. Paid the 7 bucks each year to get notices. Haven’t used it for approx 10 months now and can’t get in. Tried to get a password reset link emailed to the account that I KNOW exists, and after multiple attempts and no link sent, chose to do a new account with the same email address as the old one, and it let me, set it up when it should have declined because the email was already in use. Then it wanted a PIC code from my son in the system. Which I no longer have, since the account was set up in 2021. So atm I have nothing. The odd thing when it wouldn’t let us log in, is my wife was still getting notifications on her tablet when messages were sent to us, yet the app wouldn’t allow login from there either. Previously (10 months ago) this site worked fine, would have rated it 4 stars). Now is broken with no explanation as to what occurred to lead to this. Have contacted support to see if old account can be recovered and a link to set new password sent. Waiting for response. ### 2/5 — Awful update of app *2025-09-27, version 3.3* I cannot send a message because the app update is terrible!!or send money to my inmate And it is no longer free!! ### 2/5 — Barely Usable *2025-09-24, version 3.3* This app is a mess, and it keeps getting worse. It gets the job done but it has so many issues it difficult to use. My advice is to always type up your email somewhere else, and then just paste it into a CorrLinks and send the email, because it’s too difficult to composed and edit an email and you also run the risk of CorrLinks losing everything that you typed. ### 1/5 — This is just a waste of money *2025-09-21, version 3.3* My phone is not syncing, not updating ### 1/5 — Having problems *2025-08-21, version 3.3* Trouble shoot ### 1/5 — App not working! *2025-08-19, version 3.2* I pay for the premium service and it just stoped working! It used to be great, now I never know when my loved one contacts me even tho I paid for the premium service and the app won’t work on my phone at all anymore! Beyond frustrated! Is this gonna be fixed? If so when??? ### 2/5 — Need to update info *2025-08-16, version 3.2* This app will not let you update the pymt even though you have 60 days from when pymt expires to do so until you can no longer use your acct and have your get a brand new acct and can no longer use the acct you signed up with. ### 1/5 — Email thread *2025-07-26, version 3.1* Hi! Can y'all please make the app the way it was before when we could see the thread? It gets confusing trying to remember what you're replying too! & having to go back & fourth to see what or who said what etc please please fix it. ### 1/5 — My app won’t load *2025-07-20* have deleted and reinstalled the CorrLinks app three times and rebooted my phone each time. The app still fails to sync and I cannot receive or send messages, though my account works on the website. Please advise what steps I should take or if there’s a known outage. I rely on this app for urgent communications. I am logged in on the app, but it shows no other options than settings and help. No matter how many calls or emails I get no response. Cheap government contracts pocketing the cash for inferior services. Typical. ## Most critical reviews (10 lowest-rated) ### 1/5 — Melissa *2026-06-26, version 3.5* It take 2 - 3 day to get nothing is right away i also paid for the amyrra account and still nothing same thing nothing’s changed ### 1/5 — Broken. Don’t waste your time downloading it. *2026-06-18, version 3.5* The app fails to sync messages at all. It’s completely useless as it is now. ### 1/5 — Overpriced trash *2026-05-07, version 3.5* Don’t waste your money on this app ### 1/5 — Fix this please *2026-04-16, version 3.5* It’s upsetting that it won’t let me log in saying “you don’t have any active messages”or whatever that’s supposed to mean! Please fix this! I’m tired of using the browser ### 1/5 — Terrible *2026-03-06, version 3.5* This app glitches entirely too much and most of the time the messages DON'T got through. Even if I'm around WiFi the messages aren't being delivered and reads "unexpected error" I'm over it ### 1/5 — App is giving me error messages *2026-03-06, version 3.5* The app is not working ### 1/5 — App not working *2026-03-06, version 3.5* I subscribed to the premium subscription it was working. Now it won’t sync or let me send messages. ### 1/5 — I *2026-03-06, version 3.5* Every day the app doesn’t work. Can’t sync or doesn’t load ### 1/5 — This sucks *2026-02-28, version 3.5* My dad is in jail and it says I need a premium subscription like what the heck ### 1/5 — Reliability is nonexistent *2025-12-23* I would give this app 0 stars if I could. Messages frequently never reach the inmate, and there’s no way to know which ones actually go through. The delays are ridiculous — hours or days for a message to maybe deliver is unacceptable. The premium feature is a total waste of money. You pay extra and still deal with the same failed deliveries and delays. If you’re going to charge people, the service should at least work. This system either needs a complete overhaul or new leadership, because the reliability is unacceptably bad for something that exists solely to communicate. ## Most praised reviews (10 highest-rated) ### 5/5 — great *2026-05-17* perfect for keeping in touch with husbands and loved ones If I’m not mistaken, it may be a few hours before they can see it or before you can respond back either way is still way better than putting so much money on the phone for collect calls and it’s just a great way to send a message and receive and keep in touch on a day-to-day basis sis ### 5/5 — Excellent App *2024-12-26, version 2.4.1* This app is great for keeping in touch with minimal effort. Talk to message and new message alerts. Highly recommend it. You do need an account opened on a desktop but then put your credentials in app and off you go. ### 5/5 — Great.! *2024-01-04, version 2.3.3* I Love This App I’m Able To Communicate With My Husband Whenever I Want. I Just Dislike That We Can’t Message Back & Forth Right Then & There.. It Takes Up To Hours For The Message To Be Cleared. Other Than That I Like ### 5/5 — Review of CorrLinks *2023-01-13, version 2.2.1* I found this ap and email system helpful in maintaining contact with my daughter. It is a little awkward and clumsy but it got the job done Robert Duncan ### 5/5 — CorrLinks *2021-10-25, version 2.2.1* This is truly a blessing to be able to talk to your loved ones through hard times like this . Thanks q ### 5/5 — Write A Prisoner *2021-02-21, version 2.2.1* I started writing letters with a prisoner I had never met and we have become such good friends by being able to email every other day! App is super easy to use and isn’t slow at all! ### 5/5 — Great app. Helps a lot *2020-12-11, version 2.2.1* It’s prison. How do you think our loved ones in there feel? Do your best to work with the app and show love to those inside. Not EVERYONE in prison is a monster. It’s designed to be difficult. Just LOVE. ### 5/5 — Hey *2019-09-11, version 2.2.1* Good morning sweetheart. It’s 3:21am and I can’t sleep at all. I tried praying and it worked. But know I’m awake. I haven’t been doing good at all. But God is my witness I will put though this witness I feel in me. Don’t worry I have too bit this in my own way ok. I love you son. ### 5/5 — Notifications *2019-07-27* Hello, I noticed yesterday that I’m not seeing my notifications on the outside of my app right away. I have to go inside the app where it’ll show me then that I messages and how many in my inbox. Once I saw that and went out of app and then the 1 for messages was then on the outside of my app. This just recently started, I’ve never had any issues before. So just an FYI for you all. Thanks for such a great app! ### 5/5 — Helpful app *2019-05-03* This app is soooo worth having! It’s almost like texting and compared to the alternative it’s priceless not having to log on every time, and you know the instant you get an email from your inmate.. and they don’t have to wait for you to remember to log on and check and see if you have an email from them..replying is a snap. Highly recommend!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*