# CORTEX IQ — user reviews > 47 indexed App Store user reviews of CORTEX IQ by CCTV Core Inc., rated 2.80/5 from 64 ratings. - Source: https://appshunter.io/ios/app/cortex-iq/id1531050457/reviews - App overview in markdown: https://appshunter.io/ios/app/cortex-iq/id1531050457.md - Rating breakdown: 5★ 21 · 4★ 5 · 3★ 4 · 2★ 8 · 1★ 26 ## Newest reviews (11 of 47) ### 4/5 — Good app *2026-07-16, version 5.21.2* We have a camera system on our house with nine cameras. And I’ve been using this app for a couple years and it works great. Either at Home or remotely. Never had any problems with it. ### 2/5 — One of the worst apps *2026-05-08, version 5.21.2* I can rarely get my cameras to come up. It’s ridiculous. ### 2/5 — Cameras *2024-11-29, version 1.0.8* Half the time when you launch the app the cameras will not connect. Very frustrating seeing they are used for security. ### 2/5 — Slow loading *2024-10-11, version 1.0.8* Have had this app for almost a year. Have 7 cameras around my house. Boarded up my windows do to hurricanes in Florida and liked that I could see outside with the app. So why can I stream an HD movie on Verizon’s 5 G network but these cameras refuse to load??? Does the same on 5 G in house network when I am literally standing next to the router. Not sure what’s up with this but from what I’ve read it seems to be an ongoing problem. ### 2/5 — Frustrating *2024-09-10* When this app works it’s great, but gets knocked out too easily. Ive uninstalled, rebooted, you name it and no luck getting app to sync up. ### 2/5 — Constantly offline *2024-07-05, version 1.0.8* We rarely open the app and can see our cameras. Constantly just spins and says offline. Would love some help with this! ### 3/5 — Frustrating *2024-06-05* When this app works it’s great, but gets knocked out too easily. ### 1/5 — Apple Push Notification is not working AGAIN *2024-01-26, version 1.0.6* This the SECOND time this has happened since 12/2022!! ### 2/5 — Push notifications *2024-01-24, version 1.0.6* Receive push notifications but app defaults to midnight instead of notification time on iOS ### 1/5 — Good App but improvement needed. *2022-10-11, version 1.0.3* Somewhat clunky user interface. App crashes often or drops camera views both in normal and history views. App often won’t even connect when away from home which makes it somewhat useless. ### 1/5 — Difficult to use *2022-02-22, version 1.0.2* I’m filming 24 hours a day. It’s very difficult to manually go through everything. I wish the motion activated video clips were easier to access. I also wish I received notifications ## Most critical reviews (10 lowest-rated) ### 1/5 — Probably the worst app ever *2026-08-04, version 5.21.2* Don’t get a new phone and try to move it over bc nothing will work or reconnect. Entire interface is elementary at best and garbage at worst. Good grief. Connecting via a QR code on the box or from another phone should take 1 try and 30 seconds. Total garbage. ### 1/5 — Trash app *2026-04-12, version 5.21.2* Deserves no stars!!! App maybe works 10% of the time and never when I actually need it!!!! ### 1/5 — Sucks *2026-03-31, version 5.21.2* Terrible and no helpful information via the help portion ### 1/5 — Doesn’t work with iOS 26 *2026-01-20, version 5.21.2* This doesn’t work with iOS 26. Got a new phone and it won’t add the system into the app anymore. Not with QR or manual entry. ### 1/5 — Not intuitive, crashes *2025-04-04, version 5.0.1* I recently got a new iPhone and the app will not open. I try to open it and it crashes immediately. ### 1/5 — iPhone 16 support *2024-12-02, version 1.0.8* Does not support new iPhones ### 1/5 — Hardly ever works *2024-10-05, version 1.0.8* My cameras are great but this app doesn’t allow me to view them. It’s always offline at different times of the day. Very frustrating that I can’t use it what it’s intended for. I hope the developers figure out how to fix the issue. ### 1/5 — Connection always fails *2024-05-09, version 1.0.8* About a year ago, the app just failed to connect to my cam. Made no changes to wifi or cam system…just failed. Its useless. ### 1/5 — Terrible customer service. Where is the number !! *2024-04-30, version 1.0.8* Help section is not helpful where is live assistance ### 1/5 — Terrible customer service. Where is the number !! *2024-04-28* Help section is not helpful where is live assistance ## Most praised reviews (10 highest-rated) ### 5/5 — Mr Travis *2026-05-11, version 5.21.2* Great camera App ### 5/5 — Best video surveillance app *2026-05-07, version 5.21.2* I am not sure why this app has a 3 star rating, but I don’t think it’s the app that has the issues 😂 as it works flawlessly for me all day every day!!! ### 5/5 — Bestest Camera App !! *2026-05-07, version 5.21.2* Not sure why this app has a 3 star rating. It is absolutely amazing and works as it should every time I use !!! There must be some user error ! ### 5/5 — Better than last *2025-03-30, version 5.0.1* This app is fast to load and easy to use. So happy I finally updated to a professional level one. ### 5/5 — Easy and fast *2024-09-02, version 1.0.8* Very good at night color ### 5/5 — Best security camera app *2024-04-15, version 1.0.7* I do believe some of these poor reviews I see is user error or Has to do with the Internet that your security cameras system is connected to. I have had my system for over five years and never have my cameras gone off-line. They always come up immediately.!!! Thanks cortex ### 5/5 — Works great!! *2023-12-29* Best app I have ever used for security cameras!!!! **Developer response:** Thanks Tommy for taking the time to post in times of happiness! ### 5/5 — Works with all my units *2023-04-01* I have multiple locations with different units and this app brings it all together **Developer response:** Thank you for reviewing and providing details. ### 5/5 — Totally Satisfied *2022-02-16, version 1.0.2* Works better than expected ### 5/5 — Fast and easy! *2021-09-07, version 1.0.1* This app is for use with Cortex Medallion Series units only. If you attempt to connect to other brands it will not work. Now, when connecting to the proper unit it is fast and easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*