# Cortext > Secure healthcare communication and care coordination platform for medical professionals and patients. (iPhone/iPad app by Imprivata Inc..) - Source: https://appshunter.io/ios/app/cortext/id525559191 (this page in markdown: same URL + `.md`) - Developer: [Imprivata Inc.](https://appshunter.io/developer/525559194) - Category: Medical - Price: Free - Rating: 1.40/5 from 39 App Store ratings · 75 written reviews indexed - Age rating: 4+ - Requires: iOS 13.4 · 78 MB - Languages: American English - Released: 2012-07-11 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cortext/id525559191/reviews.md ## What is Cortext? Imprivata Cortext® is the secure communications platform for healthcare that facilitates care coordination by allowing physicians, nurses, and patients to connect, communicate, and collaborate securely from any workstation or mobile device. Imprivata Cortext enables healthcare organizations to: • Improve care coordination • Optimize clinical communication workflows • Improve patient safety and satisfaction scores • Secure patient information with a HIPAA-verified solution Key Clinical Features: • Secure text, photo & group messaging • Multi-site communication • Multi-device message sync • Delivery and read receipts • User-set customizable Availability status • Speech-to-text support for dictation • Quick responses and callback requests • Out-of-Network messaging to affiliated providers • Clinical system integration • Distinguish urgent notifications from non-urgent notifications through audio and visual treatments. Key Administrative & Security Features: • Active Directory authentication • Single Sign-On integration • Verified for HIPAA compliance by 3rd party • 256-bit Encryption in transit and at rest • Remote Wipe & App PIN enforcement ## Key features - Secure text, photo, and group messaging - Multi-site and multi-device message sync - HIPAA-verified security - Clinical system integration - Delivery and read receipts - Speech-to-text dictation ## Recent user reviews (10 of 75) All indexed reviews: https://appshunter.io/ios/app/cortext/id525559191/reviews.md ### 1/5 — Not working at all *2024-04-30* Not sure if the app is still functioning. Can’t even login or log out. It just keep saying “connecting” ### 1/5 — Deleted messages come back from the dead *2024-04-16* I like to erase my messages and conversations after a few days. Every week or so, every message I've had since I first got the app (July 2024) will come back and freeze the app. I have to restart and manually erase thousands of messages. Then it'll run for a week and boom, every deleted message comes back. Unusable. ### 3/5 — Need to be more user friendly *2023-12-13, version 5.0.9* Overall OK. Potential is there. Issues to be fixed: 1. Delay in connecting to the server. Eg: when deleting a message it takes a while for the screen to reset after Notification shows new message but inbox doesn’t 2. Ability to set away times on a schedule. This is A MUST HAVE feature. ### 1/5 — App very slow *2023-10-11* App very slow to text ### 1/5 — iOS 17 *2023-09-22, version 5.0.9* No longer working on iOS 17. I need it for work tonight. Developers, please fix quick! Thanks! ### 1/5 — Log out *2023-06-19, version 5.0.8* How can i log out from the app so that a different user can use the app ### 1/5 — Latest update is slow as molasses *2023-06-05* I don’t know what exactly in the last update made it unusable. It used to be slightly slower than texting, and now it’s slightly slower than a fossilized snail. When we ask for fixes we are told to turn Wi-Fi on and off, or to reboot and re-download… which is as effective as shouting into a void. ### 1/5 — Absolutely terrible *2023-05-26, version 5.0.8* Cortext gets more unreliable with every (infrequent) update. The app constantly freezes, crashes regularly (sometimes requiring deletion and reinstallation to function again), and worst of all cannot be relied upon to push notifications when texts are received. If you are looking at Cortext as a secure texting solution for your enterprise, do yourself a favour and go elsewhere. Our staff are lobbying for its replacement because it is so unreliable. ### 1/5 — Not even opening *2023-05-01* It used to work well (as expected from a app with a simple function). Then it took forever to barely open and on top of that if worked slowly. Now it doesn’t open at all. I wonder if people who are responsible for this app are dead ### 1/5 — They ruined it *2023-03-01* Used to work and changed hospital work for the better. Now it barely functions and seems to freeze all the time. Probably adds 30 minutes to every shift waiting for it to sync. ## Frequently asked questions about Cortext ### What does Imprivata Cortext do? Imprivata Cortext is a secure communications platform designed for healthcare. It enables physicians, nurses, and patients to connect, communicate, and collaborate securely, facilitating better care coordination across different devices and workstations. ### What are the key features of Imprivata Cortext? Key features include secure text, photo, and group messaging, multi-site and multi-device message synchronization, delivery and read receipts, customizable availability status, speech-to-text support for dictation, and integration with clinical systems. It also offers urgent notification distinctions. ### Is Imprivata Cortext secure and HIPAA compliant? Yes, Imprivata Cortext is verified for HIPAA compliance by a third party. It employs 256-bit encryption for data in transit and at rest, and includes administrative and security features like Active Directory authentication, Single Sign-On integration, Remote Wipe, and App PIN enforcement. ### Who is the target audience for Imprivata Cortext? The platform is intended for healthcare organizations and professionals, including physicians, nurses, and other medical staff. It aims to improve care coordination, optimize clinical communication workflows, and enhance patient safety and satisfaction. ### Can I communicate with providers outside my network? Yes, the platform supports out-of-network messaging to affiliated providers. This feature helps extend secure communication beyond a single organization, allowing for broader collaboration among healthcare professionals involved in patient care. ## Version history (last 5 releases) ### 5.0.9 — 2023-08-02 Imprivata Cortext for iOS 5.0.9 makes the app more reliable and fixes several issues. • Improved performance when launching and loading the inbox • Prevents a possible crash while typing a message • Prevents duplicate conversations and “unaffiliated” users when sending cross-tenant messages from iPhone to Desktop clients • Improved performance when opening group chats with many messages • Improved performance deleting messages • “Sent” message counts are now accurately reported in the Cortext Reporting Portal. ### 5.0.8 — 2022-12-07 • CC-18080 Cortext will now automatically refresh the user directory approximately every 24 hours. This includes name updates, phone number changes, remove deleted users, etc. • CC-17889 We have updated to the most recent Nuance speech-to-text library. This change now allows interaction with the three-lined “hamburger” menu to access Nuance options. It also increases compatibility with the latest versions of iOS. • CC-17591 Resolved certain “Phantom notifications” for messages that had already been read. A server-side change in November will resolve additional phantom notifications. • CC-16243+ Resolved several issues where two conversations were created when sending messages to a group. • CC-17038 Resolved a crash when trying to save a name as a favorite. • CC-16955 Resolved an issue where the incorrect tenant name was displayed in a user search. ### 5.0.7 — 2022-09-12 Cortext 5.0.7 fixes several issues. Bug Fixes - Cortext will no longer truncate messages on some devices. - [CC-17717] We've added a new option "Reload directory on next launch" in Settings > Cortext. Use this option if Cortext is displaying departed users, or users with incorrect contact info. - [CC-17693] Users may now Acknowledge On Call and Emergency messages Known Issues - The server may send duplicate notifications for already-read messages, after a DND/Busy timer expires. - Opening a group message may display the thread scrolled to an older message. - Status sometimes shows "0/0 read" - The red new message notification dot sometimes does not disappear after you have read all new messages - Messages read on the web or desktop do not show as read on the iOS app, and vice-versa ### 5.0.6 — 2022-07-25 Improvements in version 5.0.6: • No longer shows “Message not set” when the message was sent • Partial name searches now work as expected — e.g. a search for “Ken G” will find “Kenny G” • More consistently connects when tapping on a push notification • Read Timestamps are now available for 1:1 messages • The text view now allows more text when using dictation • [CC-17602] App recovery codes work again • [CC-17572] Message notification sounds no longer continue to alert after opening Cortext ### 5.0.5 — 2022-05-16 Improvements in 5.0.5 • Messages are sent and received much more reliably. • Cortext should no longer show a blank screen when launching. • Several crashes have been fixed. • The message “Loading Directories” should no longer show unexpectedly. • Group message threads should display as expected. • Improvements to the integration with SCAL OnCall. • Users may pull down on the Inbox to force message retrieval. • Cortext should be much more responsive if using Nuance dictation. To begin dictation, please tap the red microphone icon. You may return to the former “Always Listen” mode in Settings > Cortext. Known Issues • Users who have many images in their history may have trouble loading Cortext. We are researching this issue. • Users should remain in Cortext when sending messages with large attachments, until the message status shows the message sent icon. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*