# Cortile Home — The centre of every building

> Community engagement and management app for residents and building managers. (iPhone/iPad app by Project Ark Ltd.)

- Source: https://appshunter.io/ios/app/cortile-home/id1514785878 (this page in markdown: same URL + `.md`)
- Developer: [Project Ark Ltd](https://appshunter.io/developer/1514785877)
- Category: Utilities, Business
- Price: Free
- Rating: 5.00/5 from 5 App Store ratings · 27 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 84 MB
- Languages: American English
- Released: 2020-07-21
- Data updated: 2026-10-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cortile-home/id1514785878/reviews.md

## What is Cortile Home?

Ark Residents is now Cortile. Same app, new name - your account, messages and history are all still here, and there's nothing you need to do.

Cortile keeps you connected to your building's management team and your neighbours.

- Updates: news, notices and events from your building
- Messages: talk to your management team directly
- Packages: get notified when a parcel arrives and collect it from your concierge
- Bookings: reserve shared spaces and sign up to events
- Requests: report an issue and track its progress
- Documents: the key documents for your home, in one place
- Surveys and forms: have your say and send information to your manager

Depending on your building, you can also:
- See your service charge breakdown and make payments
- Keep track of who holds keys to your home
- Check the temperature and humidity in your home
- Keep your safety details up to date and find your building's safety information
- Buy and sell with neighbours on the marketplace

Cortile is provided through your building's management company. If you're not sure whether your building uses it, ask your manager.

## Key features

- Community newsfeed
- Surveys
- Direct messaging
- Online payments
- Document access
- Space bookings
- Package collection

## Is Cortile Home safe?

Not enough ratings yet to assess Cortile Home.

## Is Cortile Home legit?

Cortile Home appears to be a legitimate app. The AppsHunter Legitimacy Score for Cortile Home is 90 out of 100 points across 7 verification signals from App Store and developer data.

## Recent user reviews (10 of 27)

All indexed reviews: https://appshunter.io/ios/app/cortile-home/id1514785878/reviews.md

### 5/5 — Progress

*2026-05-22, version 4.21.5*

We’ve not had many messages but so far so good 
Just one small thing that may assist initially until residents get used to Ark would be an alert  to advise of a new message

### 5/5 — Good to manager

*2026-05-12, version 4.20.9*

Good no complains

### 5/5 — It’s great

*2026-01-13, version 4.20.2*

Works really well for our building, we use it most days. Nice to use and looks good on my home screen ☺️

### 3/5 — New update

*2025-10-16, version 4.17.0*

The new update causes me to lose messages I can't see any messages from people especially on the Marketplace place.

### 1/5 — Jim Martin

*2025-08-07, version 4.13.0*

Would be better if this also allowed us to communicate with other residents as well as RMG!!

### 3/5 — Not bad but needs fine tuning

*2025-05-18, version 4.13.0*

It’s an ok app and is easier than emailing my management company however there are a few bugs. Tapping notifications doesn’t always result in the app being opened up in the expected place. 

Community chat text entry box is covered by the keyboard so you can’t see what you’re writing. 

Why is community chat buried in menu page? At least let me adjust which parts of the app are pinned to the bottom navigation bar.

### 3/5 — Ark Notifications

*2025-03-07, version 4.6.3*

I wish Ark notifications like Marketplace or parcel jumped to that section of the app

### 5/5 — ARK

*2025-02-05, version 4.6.2*

Outstanding App and management response

### 2/5 — Make it work properly!

*2024-12-31, version 4.4.4*

A great app if it worked properly. There are bugs and problems at every turn in this app. The most annoying one is when uploading a report in the conversation section. When typing a message and uploading media, the app regularly crashes. This means I have to retype out the report section, because it looses the uploaded image and data, and you have to start a fresh. This means most of my conversations with the property management agency does not have images attached, which is highly frustrating and have to resort to emailing them separately to a mail box. Which defeats the point of having an app for estate management. The FixFlo extension in the app is also just as bad when trying to report issues.

### 5/5 — Window for residents

*2024-09-24, version 4.4.2*

“Thank you so much really love the Windows its nice and clean thank guys for your support always 😊,,

## Frequently asked questions about Cortile Home

### What does the Ark Residents app do?

The Ark Residents app helps you engage more fully with your community. It provides a platform to communicate with your building manager and neighbors, stay updated on events, manage payments, and access important documents.

### What are the key features of Ark Residents?

Key features include a newsfeed for community updates, surveys to gather resident feedback, direct messaging with your community manager, online payments for rent or services, access to important documents, booking spaces for events, and secure package collection.

### Is Ark Residents free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the application.

### Who is the target audience for Ark Residents?

This app is designed for residents of apartment buildings or managed communities. It aims to improve their experience by facilitating communication with management and neighbors, and streamlining various community-related tasks.

### How can I use Ark Residents to manage payments?

The app allows you to pay your rent or service charges online directly through the platform. You can also use it to pay for individual items, such as replacement keys, making financial transactions within your community more convenient.

## Version history (last 5 releases)

### 4.25.1 — 2026-10-10

We’ve made it easier to review your conversations with your building team. Tell us how a conversation went once it’s wrapped up, so they know what’s working and what could be better. Plus the usual bug fixes and performance improvements.

### 4.23.1 — 2026-10-10

Ark Residents is now Cortile. New name, new look - everything else works life before.

### 4.22.12 — 2026-08-10

Ark, beautifully in tune with your surroundings.
This update brings environment sensor tracking right to your fingertips, while a completely overhauled notification feed quietly clears the noise with smoother navigation and faster performance.

### 4.22.11 — 2026-07-28

What's New !

Get a helpful in-chat suggestion to report a repair when it looks like you're describing an issue - with a quick link straight to the repair form

### 4.22.6 — 2026-07-01

Under the hood enhancements: We've made some tweaks behind the scenes to improve the app experience

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## More apps by Project Ark Ltd

- [Ark Management](https://appshunter.io/ios/app/ark-management/id1640469243)
- [DAMAC Tower](https://appshunter.io/ios/app/damac-tower/id6739423387)

All apps by Project Ark Ltd: https://appshunter.io/developer/1514785877

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-10.*
