# Cortland Connect > Resident app for managing apartment living, rent, maintenance, and communication. (iPhone/iPad app by CORTLAND PARTNERS, LLC.) - Source: https://appshunter.io/ios/app/cortland-connect/id6469707632 (this page in markdown: same URL + `.md`) - Developer: [CORTLAND PARTNERS, LLC](https://appshunter.io/developer/1511782496) - Category: Lifestyle - Price: Free - Rating: 4.89/5 from 4,443 App Store ratings · 33 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 67 MB - Languages: English - Released: 2023-12-07 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cortland-connect/id6469707632/reviews.md ## What is Cortland Connect? Welcome to Cortland! The Cortland Connect resident app is your resource for all things related to your home, especially when you’re on the go. We make it easy to move in, pay rent, request maintenance, and renew! Our Cortland messaging feature allows you to ask any questions you have about your lease, payments, and more – all from the convenience of your mobile device. Ready to move in? Our Onboarding Checklist will allow you to: • Set up utilities • Enter vehicle information • Submit pet information and documentation • Register emergency contact information Already living with us? Residents can: • Make rent payments anywhere, anytime • Set up auto-pay so you never miss a payment • Submit service requests • Initiate lease renewals • …and much more! ## Key features - Onboarding checklist for move-in - Utility and vehicle setup - Pet and emergency contact registration - Rent payment and auto-pay - Maintenance request submission - Lease renewal initiation - Resident messaging ## What do users think of Cortland Connect? Overall sentiment: negative **Pros** - ⭐️ Exceptional customer service - 👌 User-friendly portal - 🌟 Highly recommended community **Cons** - 🐛 Bugs and glitches - ⚠️ Login and payment issues - 🚫 Lack of functionality - 🤕 Inaccessibility for some users **Commonly reported bugs** - Unable to pan to the bottom of fillable forms - Photos not uploading for service requests - App not showing service requests and closed requests - Login problems and app crashing **Most requested features** - Ability to reserve amenities - Bring back Cortland community feature - More detailed payment information ## Recent user reviews (10 of 33) All indexed reviews: https://appshunter.io/ios/app/cortland-connect/id6469707632/reviews.md ### 5/5 — Management staff is very responsive and helpful. *2026-04-06, version 1.2.3* Excellent Management team at Cortland Highcroft!!! ### 3/5 — Doesn’t update when you transfer to another unit in your complex *2026-03-06, version 1.2.3* It’s ok but could use improvements. The payment part where it shows your balance after putting in your pin or making a payment doesn’t stay on the page when you get out of the screen & switch to another app like to get your bank info so you have to write it down otherwise you’ll have to reput your pin again to go back to the balance or payment screen part. This is my 3rd transfer at Cortland Onion Creek in Austin, Texas & everytime after I transfer it doesn’t update to my new unit # and I start seeing maintenance request from the tenant living in my previous unit. The office has to end up opening a ticket to get it fixed. Now, i can’t even submit maintenance requests because every time i do, it gives me an error so I have to call instead, or go in person to the office. It’s kind of annoying. ### 5/5 — Unbelievable Service *2026-02-23, version 1.2.3* I just moved in, notified Michele about a list of concerns I had, and almost everything was addressed within 2 hours. Based on previous experience with property managers, I couldn’t believe it. They deserve a lot of credit for caring about the residents and they back it up! ### 2/5 — Adding payment method *2025-11-28, version 1.2.3* It will auto log you off if you switch between connect and your banking app. This is not a safety feature its just dumb. Nobody remembers their routing number or checking account number . People will switch between apps to copy paste them . Your stupid app will log you out and take you back to entering pin . This seems to be designed by novices who have no understanding of UI and security feauress ### 5/5 — Owner *2025-11-13, version 1.2.3* Bill Kurtzhals maintains my place 5 Stars ### 3/5 — Decent but difficult *2025-11-01, version 1.2.3* Overall, this app works pretty well. The big issue I have with the app is when you’re trying to pay rent through the app, if you navigate away from the app for even just half a second (even to look at your banking info to enter in), it will erase all your progress and force you to re-enter your pin. You can’t even temporarily save it so you can go to your banking info for a second to grab all your info. So you either have to memorize your routing/account number, write it down, or use a 2nd device (such as a laptop). Pretty frustrating since I don’t see a compelling reason (including security reasons) why it should be this way. ### 5/5 — Amazing welcome *2025-10-10, version 1.2.3* Tks for everything appreciate for Dzastina incredible assist for the apt i loved my regards Gustavo ### 5/5 — Great *2025-09-30, version 1.2.3* Nice ### 1/5 — app doesn’t work *2025-06-05, version 1.2.2* doesn’t work ### 1/5 — Something is wrong with the app *2025-05-09, version 1.2.0* I can’t access the app functionality..the app is stuck on the 5 moving in tasks ## Frequently asked questions about Cortland Connect ### What can I do with the Cortland Connect app? The Cortland Connect app allows you to manage various aspects of your apartment living. This includes completing your move-in onboarding checklist, setting up utilities, entering vehicle and pet information, and registering emergency contacts. You can also make rent payments, set up auto-pay, submit maintenance requests, and initiate lease renewals. ### How do I pay rent through the app? The app provides a convenient way to make rent payments from anywhere, at any time. You can also set up an auto-pay feature to ensure your rent is paid on time automatically, preventing missed payments. ### What if I need to request maintenance? You can easily submit service requests directly through the Cortland Connect app. This streamlines the process of getting any necessary maintenance issues addressed in your apartment. ### Can I communicate with my property management? Yes, the app features a Cortland messaging system. This allows you to ask questions about your lease, payments, and other concerns directly to your property management team from your mobile device. ### Is this app free to use? Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees, and it does not appear to be ad-supported. ## Version history (last 5 releases) ### 1.3.6 — 2026-04-07 bug fixes and improvements ### 1.2.3 — 2025-08-18 Bug fixes and improvements ### 1.2.2 — 2025-05-27 Bugfixes and improvements ### 1.2.0 — 2025-01-30 Bugfixes and improvements ### 1.0.28 — 2024-12-20 Bugfixes and improvements ## Apps similar to Cortland Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [Amenify Resident](https://appshunter.io/ios/app/amenify-resident/id1474989684) | 4.2 (3,958) | Free | Lifestyle | | [SmartRent](https://appshunter.io/ios/app/smartrent/id1280670682) | 4.7 (111,300) | Free | Lifestyle | | [Tour24 self-guided apt tour](https://appshunter.io/ios/app/tour24-self-guided-apt-tour/id1462185580) | 2.4 (57) | Free | Lifestyle | | [STRATIS 2.0](https://appshunter.io/ios/app/stratis-20/id1482867892) | 4.0 (8,341) | Free | Lifestyle | | [Luxer One](https://appshunter.io/ios/app/luxer-one/id1440094075) | 4.7 (31,847) | Free | Lifestyle | | [myQ Community](https://appshunter.io/ios/app/myq-community/id1516518499) | 4.6 (36,966) | Free | Lifestyle | ## More apps by CORTLAND PARTNERS, LLC - [Cortland+](https://appshunter.io/ios/app/cortland-plus/id1512017662) All apps by CORTLAND PARTNERS, LLC: https://appshunter.io/developer/1511782496 ## Related topics [cortland connect](https://appshunter.io/ios/topics/cortland-connect) · [cortland](https://appshunter.io/ios/topics/cortland) · [cortland resident](https://appshunter.io/ios/topics/cortland-resident) · [hml connect](https://appshunter.io/ios/topics/hml-connect) · [cortland partners](https://appshunter.io/ios/topics/cortland-partners) · [glenstar connect](https://appshunter.io/ios/topics/glenstar-connect) · [suny cortland](https://appshunter.io/ios/topics/suny-cortland) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*