# CoServ

> Utility account management, bill payment, and energy usage tracking. (iPhone/iPad app by Denton County Electric Cooperative.)

- Source: https://appshunter.io/ios/app/coserv/id1485884005 (this page in markdown: same URL + `.md`)
- Developer: [Denton County Electric Cooperative](https://appshunter.io/developer/1485884004)
- Category: Utilities
- Price: Free
- Rating: 2.20/5 from 122 App Store ratings · 53 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.0 · 30 MB
- Languages: American English
- Released: 2020-01-03
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/coserv/id1485884005/reviews.md

## What is CoServ?

App Features: 

 

Bill & Pay - 

Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. 

 

My Usage - 

Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages.  

 

News - 

Monitor news that may affect your service such as rate changes, outage information and upcoming events. 

 

Outage Map - 

Displays service interruption and outage information.

## Key features

- Secure bill payment
- View account balance and due date
- Manage recurring payments
- Track monthly gas and electricity usage
- Compare usage to temperature and neighborhood averages
- Monitor service news and events
- View outage information on a map

## What do users think of CoServ?

Overall sentiment: negative

**Pros**

- 👍 Works for needs
- 👍 Helpful for usage data
- 👍 Good customer service

**Cons**

- 🐛 App crashes frequently
- 🐛 Login issues persist
- 🐛 Unintuitive UI/UX
- 🐛 Slow performance
- 🐛 Payment submission errors
- 🐛 Data display issues
- 🐛 Requires Google tracking

**Commonly reported bugs**

- App crashes when viewing usage data
- App crashes when checking unbilled electric usage
- App freezes on sign-in screen
- Login fails repeatedly
- Cannot log in, error messages
- App does not load
- App opens half the time
- Password setup issues
- Time checking for notification settings errors
- CVV not asked in add card section
- App won't function if Google analytics is blocked
- Cannot access any information
- App shows incorrect current usage
- Cannot enable Face ID
- Cannot add cell number
- Error submitting payment twice
- Cannot reset or retrieve password
- Cannot display password reset instructions correctly

**Most requested features**

- Add print option for bills
- Add Apple Pay and other payment options
- Improve UI/UX intuitiveness
- Enable Face ID/remember email
- Add cell number input
- Improve data presentation and zoomability
- Allow scheduling credit card payments online

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/coserv/id1485884005/reviews.md

### 1/5 — Not working

*2026-06-08, version 26.3.0*

Stopped working correctly after the last update

### 2/5 — Poorly written and unintuitive application

*2026-04-26, version 26.1.1*

I am not sure who was hired to write this application, but the functionality is completely unintuitive. When you register your account, there is no password setup, then you return to the main login screen to provide a password. You have to go back to your email, which you are not informed of. The application is full of errors such as the time checking for notification settings. 

This is concerning for an application
 that requires processing payment details and links to your bank accounts.

### 1/5 — Does not work

*2026-03-21, version 26.1.1*

It used to be good. The past several  months I get an error every time I try to log in. There appears to be no way to fix it. What’s the point of an app if it never works?

### 4/5 — Print option

*2026-03-20, version 26.1.1*

For some reason there is no bill printed option on this app. Please add one. Makes it easier for comparison and would save the company money on printing and postage.  I’d be happy to do paperless billing if I could print it.

### 5/5 — Works

*2025-07-24, version 25.2.2*

It works for what I need it for! It hasn’t crashed on me.

### 1/5 — App crashes when viewing usage data.

*2025-06-18, version 25.2.2*

App consistently crashes when trying to view usage data.  This has been an ongoing problem for years now.   From other reviewers they experience the same issue.

### 2/5 — Crashing for Unbilled Electric usage

*2025-02-04, version 25.1.0*

Iphone 16 pro max - app is crashing when I tried to check Unbilled Electric usage

### 3/5 — Need More Payment Options

*2024-09-29, version 24.3.1*

Add Apple Pay along with other payment options. Also, the app isn’t very intuitive.

### 3/5 — Need More Payment Options

*2024-08-25*

Add Apple Pay along with other payment options. 
The app isn’t very intuitive.

### 1/5 — App continues to crash

*2024-07-10, version 24.2.0*

Keeps crashing. Fix this. Ridiculous! So much lag. Open. Crashes. Open. Crashes. 🤡🤡🤡🤡

## Frequently asked questions about CoServ

### What can I do with this utility app?

This app allows you to securely pay your utility bills, view your current balance and due date, and manage recurring payments. You can also track your monthly gas and electricity usage at various intervals and compare it to external factors like temperature and neighborhood averages. Additionally, the app provides news updates affecting your service and an outage map to monitor service interruptions.

### How can I pay my bill using the app?

The app offers secure bill payment options. You can view your current account balance and due date, manage recurring payments, and modify your payment methods directly within the application. It also provides access to your bill history, including PDF versions of past paper bills.

### Can I track my energy consumption?

Yes, the 'My Usage' feature allows you to keep tabs on your monthly gas usage and view your electricity usage at daily, weekly, and monthly intervals. You can also compare your consumption patterns against outside temperatures and neighborhood averages to better understand your energy habits.

### Is this app free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements, indicating it is a complimentary service for customers.

### What kind of news and outage information is available?

The app provides important news that may affect your service, such as rate changes, upcoming events, and outage information. The 'Outage Map' feature specifically displays current service interruption and outage details, allowing you to stay informed about any disruptions.

## Version history (last 5 releases)

### 26.3.2 — 2026-07-13

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

### 26.3.1 — 2026-06-22

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

### 26.3.0 — 2026-06-04

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

### 26.2.1 — 2026-05-05

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

### 26.1.1 — 2026-01-28

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

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## More apps by Denton County Electric Cooperative

- [CoServ Compass](https://appshunter.io/ios/app/coserv-compass/id1556775217)

All apps by Denton County Electric Cooperative: https://appshunter.io/developer/1485884004

## Related topics

[coserv app](https://appshunter.io/ios/topics/coserv-app) · [coserv](https://appshunter.io/ios/topics/coserv) · [usage electricity](https://appshunter.io/ios/topics/usage-electricity)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*