# Costa Vida — user reviews

> 297 indexed App Store user reviews of Costa Vida by Costa Vida Management, LLC, rated 4.59/5 from 8,333 ratings.

- Source: https://appshunter.io/ios/app/costa-vida/id1029886081/reviews
- App overview in markdown: https://appshunter.io/ios/app/costa-vida/id1029886081.md
- Rating breakdown: 5★ 6,933 · 4★ 469 · 3★ 164 · 2★ 130 · 1★ 554

## What do users think of Costa Vida?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and efficient
- 👍 Friendly and helpful staff
- 🍔 Delicious and fresh food
- 💳 Rewards program
- 🛒 Convenient ordering

**Cons**

- 🐛 Buggy app with glitches
- 🤔 Confusing rewards system
- 🕰️ Long wait times
- 💰 Portions feel skimpy
- 🔒 Account/login issues

**Commonly reported bugs**

- App crashes during ordering
- Rewards not properly tracking or applying
- Inability to create or link accounts
- Ordering process resets unexpectedly
- Geolocation requirements for receipt scanning

**Most requested features**

- Allow customization options in the app
- Integrate rewards redemption into the app
- Improve app stability and user experience
- Offer more payment options beyond gift cards
- Provide better communication on app updates

## Newest reviews (11 of 297)

### 2/5 — Too many steps

*2026-08-02, version 6.9.2*

They make it so you can only use one discount, including points earned. And in order to “claim” your discount there are too many steps and places to find. You guys should take a look at other apps that are customer friendly. I like the food, but the points just aren’t worth the hassle

### 2/5 — Need work on the app

*2026-02-26, version 6.3.1*

We always try and use our gift cards and discounts,. They rarely work and always give us an error.

### 3/5 — Fresh but small protein portions

*2026-01-08, version 6.3.1*

Small protein portions

### 2/5 — Points

*2026-01-02, version 6.3.1*

Tried to use my points for an entree. They deducted the points and still charged me for what I had ordered. Was not able to use the points, but still lost them. This is the second time I have not been able to use points but lost them anyway.

### 3/5 — Where’s the beef??

*2026-01-01, version 6.3.1*

Food quality is good but portion size has changed dramatically.   They put hardly any meat on all of our plates.  It reminded me of the of Wendy’s commercial “where the beef”.

### 5/5 — Boom!!!

*2025-10-11, version 6.3.0*

Boom! Delicious!!!

### 5/5 — Perty good foodoodododood

*2025-10-07, version 6.3.0*

Amazing food. Come get you some.

### 5/5 — User Friendly

*2025-10-05, version 6.2.0*

The app and points system is easy to use! Ordered my meal quickly!

### 5/5 — Great food

*2025-09-27, version 6.2.0*

Love the Mexican food

### 2/5 — The app is dismal

*2025-09-24, version 6.2.0*

Even though I have set up an account on the app multiple times. The only way that I am able to check out is as a guest. It cannot remember my information from one time to the next. It also normally requires me to enter my credit card information twice before it will acknowledge the payment.

### 5/5 — sooo gooodd

*2025-09-13, version 6.2.0*

i freaking love costa vida always 10/10

## Most critical reviews (10 lowest-rated)

### 1/5 — 👎🏻

*2026-04-25, version 6.9.0*

Really wish this app actually told you how long the wait would be for take out. Spent over an hour waiting for my food when the app told me 15 minutes

### 1/5 — Missing items

*2026-04-17, version 6.9.0*

Missing items

### 1/5 — Terrible

*2026-04-16, version 6.9.0*

One of the worst ran apps I’ve ever used

### 1/5 — Annoying

*2026-03-14, version 6.3.1*

Barely even had a chance to place my very first order and they already want me to rate it. Haven’t even had a chance to test drive it so here is your one star pal. Kisses.

### 1/5 — Inconsistent

*2026-03-03, version 6.3.1*

Food is never ready when it says. Service is always terrible.

### 1/5 — Broken

*2026-01-10, version 6.3.1*

App won’t let me order anymore because of an error saying beans can’t be added. Tried multiple times/days. Have to order in store.

### 1/5 — Terrible rewards and selling your data

*2026-01-02, version 6.3.1*

You must provide location data to scan rewards. There’s zero purpose for such invasive data requests. This brand has slowly been decaying, the food isn’t as good, the reward program is terrible now, and the excessive data requests and privacy policy are completely inexcusable.

### 1/5 — Terrible app

*2025-12-02, version 6.3.0*

Can’t scan QR code for rewards.

### 1/5 — Horrible size portions

*2025-10-18, version 6.3.0*

This Costa Vida has gone downhill fast. I’d rather drive across town to get food I pay for. The size portions are absolutely ridiculous now.

### 1/5 — Buggy and sketchy

*2025-09-01, version 6.2.0*

Why would they possibly need my location to scan a QR code? Buggy and sketchy app that rarely works

## Most praised reviews (10 highest-rated)

### 5/5 — The best!

*2026-03-06, version 6.3.1*

Love this location, best in the valley!

### 5/5 — Love

*2026-02-27, version 6.3.1*

Love love

### 5/5 — Amazing

*2026-02-19, version 6.3.1*

Love costa

### 5/5 — Great!

*2026-02-11, version 6.3.1*

Great food, great service! I love it!

### 5/5 — Excellent!

*2026-01-24, version 6.3.1*

Easy to use app. Got my $5 reward. Delicious food! 

Thank you Costa Vida!!!

-Justin

### 5/5 — Favorite

*2026-01-21, version 6.3.1*

Awesomely amazing food! 
Good app to have
Better burrito to have

### 5/5 — Wow

*2026-01-19, version 6.3.1*

It’s really quick and taste like I’m on the beach in cali

### 5/5 — Food

*2026-01-18, version 6.3.1*

So so good

### 5/5 — Best Mexican food

*2025-12-17, version 6.3.1*

This is by far the best around here for Tex mex

### 5/5 — Great Food!!

*2025-11-22, version 6.3.0*

Love Costa Vida!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
