# Costpoint Time and Expense — user reviews

> 169 indexed App Store user reviews of Costpoint Time and Expense by Deltek, Inc., rated 4.50/5 from 15,019 ratings.

- Source: https://appshunter.io/ios/app/costpoint-time-and-expense/id1458128677/reviews
- App overview in markdown: https://appshunter.io/ios/app/costpoint-time-and-expense/id1458128677.md
- Rating breakdown: 5★ 11,522 · 4★ 1,461 · 3★ 663 · 2★ 341 · 1★ 1,032

## What do users think of Costpoint Time and Expense?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface
- 🚀 Convenient mobile access
- 💡 Helpful for time tracking on the go

**Cons**

- 🐛 Frequent login issues
- 🔒 Security concerns with password management
- 👎 Unintuitive and outdated design
- 🔋 Drains battery quickly
- 🙅‍♀️ Incompatible with iPad keyboard/mouse

**Commonly reported bugs**

- App crashes and freezes
- Inconsistent behavior with time entry
- Issues with iOS updates breaking functionality

**Most requested features**

- Dark mode option
- Improved password/PIN management
- Better integration with desktop version
- More customization options

## Newest reviews (20 of 169)

### 2/5 — Not a great app

*2026-06-20, version 2026.2.0*

This app has never been good and every update fails to fix its issues. 

Log ins are a nightmare and frequently fail on first attempt, or they fail to save data. The app is slower than dialup internet. Not user friendly.

### 1/5 — Annoying

*2026-02-04, version 2025.4.0*

I use this for work and my god is it frustrating to use. The occasional password change is fine but why can i not reset the password my self from the app or on the web service from my phone? Why is it always jumping through hoops to constantly change the password. It makes no sense what so ever. A manager resets it and it still says EXPIRED PASSWORD EVEN THOUGH IT WAS JUST RESET AND CHANGED, in what world does that make sense.

### 1/5 — Terrible!!

*2025-12-12, version 2025.4.0*

Costpoint always has login issues. It is nowhere near dependable. Fix it!!!

### 2/5 — Newest update horrible

*2025-11-20, version 2025.4.0*

Newest update pop up to enter time into cells is horrible. More steps than previous. Counterintuitive and less efficient.

### 1/5 — View summary

*2025-11-01, version 2025.3.0*

The view summary has been broken for the last five updates. Fix your app

### 1/5 — Everything else is better

*2025-10-21, version 2025.3.0*

Absolutely the worst time tracking app I’ve ever used, it fails to log me in at least two times every day, overly frustrating annoying confusing. I Don’t normally do reviews but when I do it’s exceptional or just trash. EVERYONE I WORK WITH HATES THIS APP.

### 1/5 — Logs me out

*2025-09-25, version 2025.3.0*

Terrible app. Logs me out all the time. Face ID doesn’t work. Makes me enter the server url again. How am I supposed to remember that? I shouldn’t have to contact IT every other day to fix this horrible app. Zero stars if I could. Doesn’t do the only thing it’s meant to

### 1/5 — I wish I don’t need to use this app

*2025-08-29, version 2025.3.0*

This app is so hard to use.

### 1/5 — Garbage

*2025-08-28, version 2025.3.0*

A few updates ago this worked well and was useful. Awful now.

### 1/5 — Not working at all now

*2025-08-21, version 2025.3.0*

The app was working fine until the other day. Now it will not allow me to log in at all. I uninstalled and reinstalled it a couple of times and it does not work. Very frustrating to say the least. My online info still works fine so it’s definitely the app.

### 2/5 — App has always been kind of annoying

*2025-08-14, version 2025.2.0*

Updates only seem to make it worse. Screen resolution is all jacked up on iPhone 16 pro.

### 1/5 — Never works, totally unintuitive

*2025-07-12, version 2025.2.0*

Run from any company that uses this app for time keeping.

### 1/5 — It is really terrible

*2025-07-01, version 2025.2.0*

The fact this is rated as high as it is tells you all you need to know about government contractors.  This app is a steaming pile that manages to break every UX convention and is a daily productivity drain.  A iPhone native version should be an easy upgrade with AI these days.  Get with it.

### 1/5 — Garbage

*2025-06-30, version 2025.2.0*

One of the worse applications ive ever used. Should NEVER take more than 1x to logon yet along 6x or more because it cannot contact server when EVERYTHING is working correctly except this application.

### 1/5 — Doesn’t work

*2025-06-27, version 2025.2.0*

Very unstable and inconsistent

### 1/5 — 5/20/2025 update broke the app

*2025-05-23, version 2025.2.0*

After the update 3 days ago there is now an infinite login loop using the Authenticator app and Costpoint is no longer useable on the phone.

### 4/5 — Update Broke the App (fixed)

*2025-05-19, version 2025.2.0*

After the update all I get is an error that says: “Please enter a valid server url” and then the screen goes blank with no option to enter a server url.

Update: Reinstalling the app fixed the issue

### 2/5 — Poor UX

*2025-05-14, version 2025.1.1*

Much like the web app, the UI is unintuitive and cumbersome.

### 3/5 — New UI

*2025-04-29, version 2025.1.1*

New UI is a bit problematic.

### 1/5 — Needs a lot of work

*2025-04-18, version 2025.1.1*

Glitch laden garbage, absolute trash how bad the sizing of the weeks windows are displayed and how glitchy the system responses and buttons are misaligned and lag response is terrible even with a full strength connection.

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken

*2026-09-09, version 2026.2.0*

Constantly logs me out, fails to log me in, or just completely doesn’t work. Not sure how such a simple app performs this poorly.

### 1/5 — worst app evet

*2026-08-28, version 2026.2.0*

Pos, buggy system

### 1/5 — Even if this garbage was free I would not

*2026-08-20, version 2026.2.0*

It’s full of so many bugs (don’t even get me started on the desktop version) and ways to get locked out. Now  I was forced to update and it asks for a mobile url that does not exist and gives no other sign on methods. Just freaking fantastic.

### 1/5 — Forced to use SSO but not compatible

*2026-07-29, version 2026.2.0*

Recently switched to SSO for logging in, now the redirects and requires a managed browser so the app is useless now. New UI is also worse.

### 1/5 — Rendered useless

*2026-07-13, version 2026.2.0*

After the most recent update the app just straight up doesn’t work anymore. I can try to log in again and again and it just freezes or encounters an error. Please correct this.

### 1/5 — Garbage

*2026-06-25, version 2026.2.0*

It’s horrible and they get away with putting out an inferior product because they have a monopoly with government contractors

### 1/5 — Login Broken

*2026-06-22, version 2026.2.0*

Login via SAML completely freezes and sits there indefinitely. What would I do if i didn’t have a computer and needed to enter my time?? what is going on

### 1/5 — Please go out of business

*2026-06-12, version 2026.1.0*

I have a job to do, I shouldn’t have to waste my time with this inneficient and buggy app every morning.

### 1/5 — Horrible

*2026-03-20, version 2026.1.0*

I would give it negative stars. It’s just horrible. It keeps asking for passwords changes pretty frequently then it won’t accept new password in app but will on a computer. Then it won’t work properly by not erasing lines or changing them or saving them. It looks horrible on your phone. It’s just bad. I wish the company I worked for would stop using it.

### 1/5 — Horrible glitchy slow counterintuitive menus and laggy controls

*2026-02-06, version 2025.4.0*

The app has one of the worst counter intuitive menu controls that I’ve ever seen. An app that requires you to be trained to use it is awful. Often when you click a menu it does nothing but stall which makes it likely that you begin to spam click other things to see if the app is responding at all. Adding to favorites button never works on the mobile version. The view pane is horrible when transitioning to mobile and it’s often distorted on the pc view as well.

## Most praised reviews (10 highest-rated)

### 5/5 — Works

*2025-03-31, version 2025.1.1*

Use it for work, it works as intended. No issues.

### 5/5 — Stopped Working

*2025-02-17, version 2.7.1*

Cannot save anymore.

### 5/5 — Easy

*2024-11-01, version 2.6.1*

Easy and Fast works great for timekeeping at the employee level

### 5/5 — User friendly interface

*2024-08-29, version 2.6.1*

I appreciate how easy it is to navigate through my time card and follow to see if there’s any task needed to be taken.

### 5/5 — Better than computer

*2024-06-08, version 2.5.1*

A lot easier

### 5/5 — Convenient

*2023-12-07*

Easy to access my timesheet on the go and see if I have a leave time too.

### 5/5 — Does not work

*2023-11-10, version 2.4.0*

I downloaded this recently, it worked for about a month, and now it will not open at all. Updated my phone, no update for the app, restarted the phone, redownloaded the app…nada

### 5/5 — So much functionality in my pocket

*2023-08-24, version 2.3.1*

This app has saved me from having to log-In several times while on vacation, love it!

### 5/5 — Guaranteed to work

*2023-08-15*

There are times when I go to sign my card on the computer at work and it won’t take the signature due to a saving error. So I and others at work have to come out to our cars to sign the card—-no problem on the mobile app!

### 5/5 — Good App

*2022-12-08, version 2.2.3*

Easy to use app.
Suggestion:
Can you add 0.25 and 0.75 to fraction list? Currently I cannot enter time like 8.25 hours from the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*
