# COTA Plus — COTA Plus on-demand app

> On-demand transportation service for jobs, healthcare, and more. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/cota-plus/id1467744411 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Navigation, Travel
- Price: Free
- Rating: 4.70/5 from 556 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 134 MB
- Languages: American English, European Spanish
- Released: 2019-07-11
- Data updated: 2026-08-31
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/cota-plus/id1467744411/reviews.md

## What is COTA Plus?

COTA Plus is a first of its kind service, which integrates technology with a transportation solution to provide customers with further access to jobs, healthcare and more. 

Just download the COTA Plus app today, book your trip and travel with ease! 

Customers can travel within the designated Grove City zone that includes service to Mt. Carmel Grove City and Southpark Industrial Area. Customers can request a ride using the COTA Plus mobile app and within 15 minutes, a COTA Plus vehicle operated by a COTA driver will respond and arrive to the pick-up location. 

Try this new on-demand service that is guaranteed to change the way that you think about travelling. We look forward to seeing you on your next journey. Just click, pay, and go! 

Love our app? Please rate us! Questions? Call 614-228-1776.

## Key features

- On-demand ride booking
- Access to jobs and healthcare
- Designated service zone
- 15-minute vehicle response time
- Easy payment and travel

## What do users think of COTA Plus?

Overall sentiment: negative

**Pros**

- 👍 Great first experience
- 👍 Great service in Grove City
- 👍 Great service, feeling of independence
- 👍 Nice and safe driver
- 👍 Respectful and accommodating driver
- 👍 Very cool and nice
- 👍 Cheaper than Uber/Lyft
- 👍 Rides can be free or $3
- 👍 Safer with cameras and COTA drivers

**Cons**

- 🐛 Glitchy app, inaccurate location
- 🐛 Unreliable lately
- 🐛 Drivers take long breaks
- 🐛 Cannot book rides on Friday afternoons
- 🐛 Drivers sit in parking lots
- 🐛 Drivers accept but don't come
- 🐛 No avenue to file complaints
- 🐛 Cancels when off the app
- 🐛 Useless for central Ohio, out of zone issues
- 🐛 System is broken, long wait times
- 🐛 Zones won't update, half mile out of zone

**Commonly reported bugs**

- App says 3 minutes away but driver is at the same location
- App says driver is here but nowhere to be found
- App cancels on you when you're off the app
- Cannot book rides in certain areas (south, east, downtown, Grandview)
- Help line is unhelpful
- System is broken, long booking and pickup times

**Most requested features**

- Fix the app's glitches
- Expand service coverage to the entire city
- Update zones to include Westerville

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/cota-plus/id1467744411/reviews.md

### 1/5 — cota is glitchy

*2026-06-12, version 4.27.1*

it’s good in all good but get y’all’s app fixed its glitchy and annoying like how does the app say you 3 minutes away and you’re still at the same location ? then it say it’s here no where to be found never comes. you’re making people late that depend on this app to get places fix it.

### 1/5 — .

*2026-05-07, version 4.27.1*

Bro do better

### 5/5 — Great

*2025-12-15, version 4.22.2*

1st time…great experience…

### 1/5 — Bad service

*2025-10-08, version 4.22.2*

Cota has became very unreliable lately and the driver take unnecessary long breaks while I was waiting for over 30 min for my ride

### 5/5 — Great ride

*2025-03-14, version 4.17.4*

Took my first ride on COTA PLUS. Great service in Grove City

### 3/5 — So-so

*2025-03-03, version 4.17.4*

Some days it is easy for me to book a ride. However, most Friday afternoons I cannot book a ride due to drivers sitting in the parking lots for 20-30 minutes.

### 1/5 — Cota took too long

*2024-11-14, version 4.17.4*

Sometimes your driver will accept the drive and sometimes they just sit at McDonald’s please do not sit at McDonald’s Aceppt it

### 5/5 — My first ride

*2024-10-18, version 4.17.4*

I joined months ago and have been hesitant to use the service. It’s a beautiful day today and I thought what’s the worst can happen? I am hooked already!!
This is a great service —deeply appreciated as a person unable to drive right now.
I gained a feeling of independence today

### 5/5 — Malik .k

*2024-08-24, version 4.17.4*

The driver was very nice and drove very safe and got me to my destination fast

### 5/5 — 5++

*2024-08-05, version 4.17.4*

I’m very thankful for Sheryl as she was respectful, accommodating, welcoming, talked to us like we were human and helped me with my add rider so we felt comfortable with our first ride and experience!

## Frequently asked questions about COTA Plus

### What does the COTA Plus app do?

The COTA Plus app provides an on-demand transportation service that connects users to jobs, healthcare, and other destinations within a designated service zone. You can book a ride directly through the app for convenient travel.

### What are the key features of COTA Plus?

Key features include on-demand ride booking, access to essential services like jobs and healthcare, service within a specific zone (Grove City), and a rapid vehicle response time of within 15 minutes. The app also offers easy payment and travel.

### How much does COTA Plus cost?

The app itself is free to download. The description indicates a 'click, pay, and go' model, suggesting that users pay for individual rides. Specific pricing details are not provided in the description.

### Where can I use COTA Plus?

COTA Plus operates within a designated Grove City zone. This service area includes access to Mt. Carmel Grove City and the Southpark Industrial Area. Rides can be requested and taken within this specific zone.

### Who is COTA Plus designed for?

This service is designed for individuals who need accessible and convenient transportation options to reach jobs, healthcare appointments, and other important locations within the Grove City service area. It aims to improve access to these essential services.

## Version history (last 5 releases)

### 4.30.0 — 2026-08-30

Performance improvements and bug fixes

### 4.29.0 — 2026-08-02

Performance improvements and bug fixes

### 4.27.16 — 2026-07-03

Performance improvements and bug fixes

### 4.27.1 — 2026-04-28

Performance improvements and bug fixes

### 4.27.0 — 2026-04-21

Performance improvements and bug fixes

## Apps similar to COTA Plus

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CCOH](https://appshunter.io/ios/app/ccoh/id1387744692) | 2.0 (93) | Free | Navigation |
| [ParkColumbus](https://appshunter.io/ios/app/parkcolumbus/id1375540083) | 4.5 (11,915) | Free | Navigation |
| [TripShot](https://appshunter.io/ios/app/tripshot/id1007192056) | 4.8 (4,986) | Free | Navigation |

## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

## Related topics

[cota](https://appshunter.io/ios/topics/cota) · [cota plus](https://appshunter.io/ios/topics/cota-plus) · [coda plus](https://appshunter.io/ios/topics/coda-plus) · [cota transit](https://appshunter.io/ios/topics/cota-transit) · [cota mainstream](https://appshunter.io/ios/topics/cota-mainstream) · [cota connector](https://appshunter.io/ios/topics/cota-connector) · [cota bus](https://appshunter.io/ios/topics/cota-bus) · [nationwide smartride](https://appshunter.io/ios/topics/nationwide-smartride) · [cots alsina](https://appshunter.io/ios/topics/cots-alsina)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*