# Cotral — user reviews > 127 indexed App Store user reviews of Cotral by COTRAL SPA, rated 3.50/5 from 127 ratings. - Source: https://appshunter.io/ios/app/cotral/id916234398/reviews - App overview in markdown: https://appshunter.io/ios/app/cotral/id916234398.md - Rating breakdown: 5★ 65 · 4★ 13 · 3★ 6 · 2★ 4 · 1★ 39 ## Newest reviews (20 of 127) ### 1/5 — Non funziona purtroppo *2026-02-21, version 4.9.4* Mi serviva per organizzarmi, ma non mi fa né accedere, né comprare un biglietto. Peccato. ### 1/5 — Not adapted for tourists *2026-01-02, version 4.9.4* Ne fonctionne pas avec un numéro étranger. ### 1/5 — Założenie konta *2025-12-30, version 4.9.4* Cały czas jest problem z założeniem konta, jak już uda mi się zalogować to mnie wylogowuje. Nie polecam tej aplikacji. ### 1/5 — Not usable for non locals *2025-10-13, version 4.9.4* App is very hard to use for non Italians. We were traveling a remote area of Italy and no selling shops were nearby. We were not Able to use the tickets we purchased because of lack of usability. ### 1/5 — Well not suited for international travel *2025-10-07, version 4.9.4* Apps are especially nice abroad as it makes buying tickets much easier than on (in this case even broken) machines. So not this one. Registration doesn’t work with Google and Apple account and for registration with e-mail an Italian phone number is needed. ### 1/5 — Great Idea *2025-10-06, version 4.9.4* Badly executed. Don’t bother ### 2/5 — Would not recommend *2025-08-27, version 4.9.4* Booked the ticket online to save some monies but it was a ride in the maze to get the tickets. When we reached the but stop, bus was running delayed and there was no point of contact. Ticket that they provided needs to be scanned at the bus and I scanned them at the wrong service which made them unusable. Why in the hell would you let me activate my tickets on the wrong service from a different company? Giving 2 starts for the cheaper ticket that they provide in the middle of the night. ### 1/5 — Rubbish *2025-07-25, version 4.9.4* Typically Italian, It doesn’t work not even by mistake, the best option is to get tickets on the bus and pay a little more as these scammers want you to ### 1/5 — 0/10 *2025-07-20, version 4.9.4* Do not even bother to download this app. It just …. doesn’t work ### 1/5 — Utterly Useless *2025-07-08, version 4.9.4* I, and looking online, many users cannot enter their phone number in the registration screen. It rejects all known international standards of entering a valid phone number and will not allow you to proceed to register for purchasing bus tickets. ### 1/5 — Registration *2025-07-06, version 4.9.4* I tried many formats of the telephone number but none was considered as valid, could not register, could not use the app ### 1/5 — Won’t accept foreign numbers *2025-06-30, version 4.9.4* Waste of my time. It won’t work with foreign numbers. What a shame because I really needed this service to buy bus tickets. ### 1/5 — Junk *2025-06-04, version 4.9.4* If you are a foreigner, you can't register to use the app. It always complains about your wrong phone number. You guys should do better! ### 1/5 — The worst app in the world *2025-05-30, version 4.9.4* This is the worst app I have ever seen. We have spent two hours trying to create an account. App was constantly crashing, connection with FB or google did not work because "the browser is too old" then the app wasn't accepting my phone number in any possible format I tried. We missed 4 buses and still weren't able to buy tickets. Furthermore there wasn't any place on the airport to buy the tickets from. Tried the Cotral website but that was even worse. Even the driver couldn't sell us the tickets. First experience in Italy after arriving and it couldn't be worse! 😡👎 ### 1/5 — Unusable *2025-04-11, version 4.9.4* Can’t create an account without an Italian phone number ### 2/5 — Utile ma errata *2025-03-14, version 4.9.4* Quest’app é molto utile per cercare i Cotral in zona, la uso molte volte per raggiungere vari punti. Oggi, e non é la prima volta, mi ha segnalato che l’autobus nella mia destinazione aveva quel codice, per esempio 4100, io sono salita sul bus con quel numero per poi scoprire, grazie a una mia amica, che portava da tutt’altra parte e neanche a dire che dove abito sia molto bene collegata con le altre città quindi dovevo per forza chiamare un amico o un parente a venirmi a prendere. Poi un’altra problematica é che quando cerco un bus da posizione attuale o qualsiasi altro luogo a luogo x Il mio luogo o luogo che devo arrivare non mi risulta tra le fermate nonostante ci sia un cartello in quel luogo con su scritto “fermata bus Cotral” oppure cerco un autobus che mi porti per esempio a Monterotondo e io parto da Mentana, questo bus lo devo prendere sabato e io lo cerco venerdì, quando ho scritto i dati e devo mettere “orario di partenza”/“filtra” lo schermo si oscura come se stesse caricando ma questo caricamento non finisce più! Quindi spero che questi errori non capitano più, grazie per l’attenzione ### 1/5 — I can’t believe *2025-03-03, version 4.9.4* I tried to purchase tickets through on this app one year ago and i couldn’t as the app was very odd. I downloaded today thinking that has been fixed and surprisingly same issue. ### 1/5 — Registration for visitors *2025-02-02, version 4.9.4* For registration is an avaliable for foreign telephone numbers ### 3/5 — Clumsy app *2025-01-21, version 4.9.4* Since we are left with no choice but the app as tourists I found it not reliable for schedules and clumsy for ticket purchases as it necessitated a conversation with the driver to access a code for the ticket on a bus that had already begun moving. ### 1/5 — Get tickets elsewhere *2024-10-11* Inoperable, buttons/forum stop working halfway, phone number input most confused. Buy a bus ticket physically in advance! ## Most critical reviews (10 lowest-rated) ### 1/5 — Finicky *2026-08-01, version 5.0.1* Piece of trash app, doesn’t work with U.S numbers. Good luck trying to buy your bus ticket on here… ### 1/5 — Visitor *2026-07-29, version 5.0.1* If you know you are going to be using the app you will want to sign up with a computer first. The app does not let you sign in because you will have to change the country code but you can’t. ### 1/5 — International numbers don’t work *2026-07-10, version 5.0.1* Can’t sign up and buy tickets with an international phone number. Really annoying ### 1/5 — Doesn’t work *2026-06-24, version 5.0.1* Doesn’t accept other, non-Italian phone numbers. What’s the point then? ### 1/5 — Blocks non Italian phone numbers *2026-06-17, version 5.0.1* Can see routes but cannot actually buy anything. It’s sends an OTA to the give phone number. If it isn’t an Italian number it won’t accept it. Attempts to use Apple, google, and Facebook login won’t circumvent this. ### 1/5 — No international *2026-06-17, version 5.0.1* I can’t sign up - the app won’t send a 2FA to an international number. Very disappointing. I wanted to buy tickets!!! ### 1/5 — international numbers can’t be verified *2026-05-15, version 5.0.1* they need to recognize that many people using transit are international. requires a phone number to validate your account but no way to validate through whatsapp, rendering it entirely useless. ### 1/5 — גרועה לתיירים *2026-04-25, version 5.0.1* ממש גרוע לתיירים ### 1/5 — Terrible app *2026-04-22, version 5.0.1* Devi testare questa app. Al momento non è possibile accedere come ospite! ### 1/5 — Don’t work *2026-04-20, version 5.0.1* Im trying to put my phone # from USA . They don’t let me use the app. This is bad sometimes the machine at the airport don’t work to buy tickets and the think is you have to pay to the conductor of the bus $7 euros.. Sad. ## Most praised reviews (10 highest-rated) ### 5/5 — A scam *2023-09-01, version 4.9.1* I guess somebody just needed to wash their money ### 5/5 — Migliorabile ancora! *2022-09-19, version 4.1.0* Ero abituato alla versione precedente (versione 3.0), rispetto alla grafica ed alla semplicità di utilizzo, ma forse sarà questione di utilizzo per apprezzarla meglio. Ci sono stati miglioramenti nell’ultima versione (dalla 4.0 alla 4.1) che ora la fanno girare, posso selezionare la fermata preferita dal menù, che ora non si impalla alla schermata iniziale! Manca ancora la questione che non posso selezionare la fermata direttamente dalla mappa, come prima, ma sicuramente lo inserirete. Poi da aggiungere anche il percorso che fa l’autobus sulla mappa (sempre come nella versione 3.0) che era utilissimo per chi prende come me diversi autobus e deve viaggiare per prendere e non prende quelli che prendono l’autostrada. Eccellente che ora posso comprare i biglietti tramite app! Aggiornate la possibilità che posso inserire anche l’abbonamento Atac che cosi lo registro sull’app! Per tutto il resto top Continuate cosi 🔝 🚌 ### 5/5 — Wonderful services *2020-11-30, version 3.4.3* I am not one to rent cars in Italy. Spouse and I found Cotral very nice & reliable while exploring towns in Lazio north of Rome. No problems boarding with luggage. ### 5/5 — Semplice utile *2020-10-06, version 3.4.3* App semplice, a volte non monto sensitiva però utile di usare. ### 5/5 — Pendolare giornaliera cotral *2019-12-20, version 3.4.3* I bus cotral saltano le corse ! Sacrofano-Montebello e arrivano con molto ritardo ! Bus da aggiungere sulla tratta Sacrofano-Montebello ### 5/5 — Easy, efficient and on time. *2019-10-03, version 3.4.3* For stranieri with limited Italian in remote areas, this app helps navigate the regional area at a reliable and fair price. Grazie! ### 5/5 — Buona impressione *2019-09-16, version 3.4.3* Erano anni che non prendevo più il bus Ho notato notevoli miglioramenti ### 5/5 — Ottima *2019-02-26, version 3.4.3* Ben fatta pratica snella e di facile utilizzo ### 5/5 — Non appare la segnalazione di sciopero *2018-09-14, version 3.2.5* Non appare la segnalazione di sciopero ### 5/5 — Non funziona *2018-06-28, version 3.2.5* La sezione orari non funziona. A cosa serve questa app? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*