# Cotti Coffee AP — user reviews

> 20 indexed App Store user reviews of Cotti Coffee AP by Cotti Coffee International Limited, rated 2.57/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/cotti-coffee-ap/id6450130696/reviews
- App overview in markdown: https://appshunter.io/ios/app/cotti-coffee-ap/id6450130696.md

## Newest reviews (2 of 20)

### 1/5 — Keeps loading

*2024-12-23*

Once downloaded the app, it keeps loading, unable to open it.

### 1/5 — アカウント削除されない

*2023-11-06*

アカウント削除を依頼してから1週間以上も音沙汰ないです
不信感が強い

## Most critical reviews (10 lowest-rated)

### 1/5 — How to get $3.59 welcome offer

*2026-08-13*

You can’t sign up with email, you must sign up with your phone number. I had to go into the store and get them to explain why I couldn’t see the offer and they explained you can’t use your email to sign up.

### 1/5 — Bugs

*2026-05-03*

Bugs not able to log in or reset password terrible

### 1/5 — Frustrating Experience: Basic Features are Broken

*2026-04-26*

The app is completely broken. I can't remove items from my cart, and now that I’ve reinstalled it, I’m not receiving a verification code to log in. It’s impossible for me to use the app again. Please fix these basic features; the current experience is incredibly frustrating and a total waste of time

### 1/5 — 0 Support

*2026-04-21*

Lot of the reviews have been due to the payment screen which used to take you to a website for payment, which they’ve now fixed and you pay in the app. However I wanted to share an experience where I was standing right in front of the store to use coupon, the store turned off online ordering and my order went to a different store. I emailed multiple weeks ago and received no reply.

### 1/5 — App not functional

*2026-04-02*

Cannot remove unwanted drink from checkout

### 1/5 — Disgusting ads

*2025-11-21*

The ads every time I open the app are obnoxious. Uninstalled.

### 1/5 — Frustrating delivery limitations

*2025-08-06*

I was disappointed to find that the app doesn’t allow me to select a delivery option, even though the café is just 200 meters from my building. It keeps saying delivery isn’t available for my location, which defeats the whole purpose of using the app. Hoping this gets fixed soon!

### 1/5 — Don’t install

*2025-07-10*

When you try to pay by Apple Pay, it won’t work and your credit card will have charges from Hong Kong. Don’t trust this app or company.

### 1/5 — Coupon doesn’t work

*2025-06-10*

It says new members can get first two drinks for 3.90 each but it’s a scam. Doesn’t work.

### 1/5 — Logged out

*2025-03-19*

Worked once then logged me out. Buttons are too small

## Most praised reviews (8 highest-rated)

### 5/5 — Good app

*2026-06-15*

I was able to register and log in fine. Easy to navigate, place order and use Apple Pay for the transaction. Would like to suggest “dark mode”.

### 5/5 — Smart app

*2026-01-31*

I used this usually and love the coffe

### 5/5 — amazing!

*2025-07-20*

super convenient and easy to use- especially when in a hurry :)

### 5/5 — Love the app

*2025-06-15*

Works fine

### 3/5 — App is not user friendly

*2026-04-03*

Unable to remove item once it has been added to cart and some items such as Stardust Crema Cotti is auto selected with +Boba that you cannot unselect. Please improve the app

### 3/5 — Functional but can be optimised

*2025-09-27*

Can you guys fix the payment flow such that the payment gateway doesn’t lead to opening a new window or browser on the Apple iOS. Also remove the auto log out otherwise I have to keep logging in each week . Thank you kindly

### 3/5 — 味は気に入ってるんですけども

*2024-11-04*

牛乳が飲めない民のでココナッツミルクやウォーターベースの飲み物が多いのまじで助かりますしココナッツラテ美味しいんですよねでも
最近アプリで支払い方法をApple Payで選んじゃうとリダイレクトにめちゃくちゃ時間かかります。
あまりにも支払いまで行けなくて再度注文し直したら選んだオプションが外されてやっと注文出来たところホットに選んだはずなのに全部リセットされてアイスに注文間違えてて..スタッフさんの方で温めてくれたのでお手数をかけましたね....
というかデフォルト冷になってるのもちょっと良くないと思うので全部選ばないと注文出来ないシステムにして欲しいですね

飲み物お値段高くなった分この部分もしっかりして欲しいですね....

### 3/5 — 支付方式太少

*2024-06-02*

以前还有支付宝 现在只有信用卡了 
如果有paypay和微信支付就好了..

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*