# Cotton On — Fashion & lifestyle shopping

> Fashion and lifestyle shopping app with rewards, exclusives, and in-store scanning. (iPhone/iPad app by COTTON ON.)

- Source: https://appshunter.io/ios/app/cotton-on/id1467166838 (this page in markdown: same URL + `.md`)
- Developer: [COTTON ON](https://appshunter.io/developer/897303791)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.70/5 from 5,348 App Store ratings · 272 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 37 MB
- Languages: American English
- Released: 2019-10-24
- Data updated: 2026-08-26
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/cotton-on/id1467166838/reviews.md

## What is Cotton On?

Name a better way to shop

Better perks
Earn points when you shop. It’s easier than ever to track your points and redeem vouchers. Plus, you can tap to use your perks card instore.

App exclusives
Sneak peeks and special offers, only on the app. 

Scan & shop
Scan an item IRL to check for sizes, colours and stock.

First to know
Get alerts on new drops and sales. 

Track your orders
Picked, packed and delivered. The best kind of status update.

Wishlist
Save your faves and add to cart when you’re ready to bag them.

Swipe to like
Your personalised style feed. Swipe right to save to wishlist.

Secure checkout
Stress-free checkout with all your preferred ways to pay.

## Key features

- Earn and redeem loyalty points
- Exclusive app offers and sneak peeks
- Scan items in-store for details
- Track order status
- Save items to a wishlist
- Personalized style feed
- Secure checkout options

## What do users think of Cotton On?

Overall sentiment: negative

**Pros**

- 🚀 Easy to navigate
- 👍 Great quality clothes
- 💡 Perks program

**Cons**

- 🐛 Glitchy cart and wishlist
- 🐛 Logging in issues
- 🐛 Inconsistent app performance
- 🐛 Inability to remove items from cart

**Commonly reported bugs**

- Cart items disappearing
- Wishlist not loading fully
- Checkout process issues

**Most requested features**

- Integrate app with website account
- Show full wishlist
- Add Apple Pay integration

## Recent user reviews (10 of 272)

All indexed reviews: https://appshunter.io/ios/app/cotton-on/id1467166838/reviews.md

### 2/5 — Such a useless app

*2026-08-14*

I’ve never had so much trouble with an app in my life, my rewards are never on my account I have to search for them in my emails and keep screenshots because they disappear from my app. Nothing ever loads properly, it logs me out all of the time and when I try and sign in it has 20 issues and won’t sign me in. I have to reset my password all the time because it won’t save the new password. Not recording points on sale items is ridiculous and such a scam. When there are sales on the app it won’t show up on items I add to my cart and I have to go onto the webpage version instead. Gives me codes that the app won’t even accept when it’s for the app. Absolutely sick of this app I don’t know anyone who doesn’t have the same issues and they have had the same issues for years now and don’t seem to care nor will they fix it. Shouldn’t be this hard to shop online

### 3/5 — Glitch

*2026-08-09, version 2.11.3*

There’s a glitch on activewear, every time I select ‘active shorts’ it says flashes through 5 blank screens then says error. I then select ‘active tops’ and it takes you to a page with 2 sets of underwear and a bikini top ?? This has been an ongoing problem for months now

### 1/5 — Worst shopping app!

*2026-08-04, version 2.11.3*

This app is horrible. It’s horrifically glitchy. The search engine doesn’t work. Whenever I try and search for something. It suddenly opens about 20 tabs of the same thing over and over again and I have to constantly swipe out of it. It also randomly deletes my car or logs me out. It specifically always logged me out whenever I go to place an order so that I don’t get any of the points with perks. This app is so frustrating and hard to scroll on you’re better off using the website!

### 1/5 — The WORST Shopping App

*2026-07-26*

There are countless issues with this app, from using other platforms for years this has been such a nightmare experience in comparison - feels like you’re using an outdated interface or one that is genuinely BADLY coded. From the way it constantly crashes to the way you can’t look at a single piece of clothing and just hit the back button without sending the whole search engine into a freak out. Have to re-do all of your specific filter searches every time you click a specific product instead of just adding to cart on the initial search page. Can’t even reset your password without crashing the app, took me 3 tries before I just pulled up the website on my laptop - using your company website should NEVER be easier than your app.

### 1/5 — very broken app.

*2026-07-26, version 2.11.3*

i don’t think there’s a single thing on this app that functions correctly besides the ability to buy something.
signing up to become a member? broken. wanna add something to your wishlist for later? broken. honestly, don’t even waste your time with this app.

### 1/5 — Nothing works

*2026-07-25, version 2.11.3*

I tried multiple times to log into my account through the app and then I tried through the site and it still wasn’t working and you can’t view your order after making a purchase

### 1/5 — change yo developer

*2026-07-11, version 2.11.3*

this app is hard to navigate. if u open a piece of clothing u literally can’t go back. swiping does not exist here.

### 1/5 — Horribly glitchy

*2026-07-03, version 2.11.2*

Trying to use the search bar is a nightmare it’s super laggy and will randomly open 20 tabs without me pressing anything, it makes it really hard to shop. It also constantly refreshes me out of the page and I loose my place while scrolling plus it constantly logs me out of my account. I have also noticed my orders on my account not showing up and therefore I don’t recieve any perks points or vouchers

### 1/5 — Buggiest shopping app I've ever used

*2026-07-02, version 2.11.2*

Every single thing I do in checkout empties my cart. Completely. I try to search for an in-store pickup address, the whole thing bugs out and I have no choice but to exit checkout. This happened twice in a row it's so frustrating

### 3/5 — Logging in

*2026-07-01, version 2.11.2*

Absolutely the most frustrating and time consuming app of my life. I try to sign in to collect my perks rewards and the app continues to tell me that I am incorrect when inputting my password. I have now reset my password FOURTEEN times yet it still continues to tell me that I am incorrect.

## Frequently asked questions about Cotton On

### What does the Cotton On app do?

The app allows users to shop for fashion and lifestyle items, earn loyalty points, access exclusive offers, and track their orders. It also features in-store scanning for product information and a personalized style feed.

### How do I earn rewards with the app?

You can earn points by shopping through the app. These points can then be redeemed for vouchers. The app makes it easy to track your points and use your perks card in-store.

### Is the app free to use?

Yes, the app is free to download and use. It is supported by advertisements, which are displayed within the application.

### What are the key features of the app?

Key features include earning loyalty points, accessing app-exclusive deals, scanning items in-store to check stock and details, tracking order deliveries, creating wishlists, and a personalized swipe-to-like style feed.

### Who is this app for?

This app is designed for individuals interested in fashion and lifestyle products who want a convenient way to shop, discover new items, and benefit from loyalty rewards and exclusive offers.

## Version history (last 5 releases)

### 2.11.4 — 2026-08-20

Level up with the Cotton On app! New look. New features. Even better perks.

### 2.11.3 — 2026-07-07

Level up with the Cotton On app! New look. New features. Even better perks.

### 2.11.2 — 2026-05-22

Level up with the Cotton On app! New look. New features. Even better perks.

### 2.11.1 — 2026-05-13

Level up with the Cotton On app! New look. New features. Even better perks.

### 2.9.0 — 2025-10-27

Level up with the Cotton On app! New look. New features. Even better perks.

## Apps similar to Cotton On

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Fashion Nova: Trendy Shopping](https://appshunter.io/ios/app/fashion-nova-trendy-shopping/id1367363988) | 4.8 (1,300,245) | Free | Shopping |
| [H&M](https://appshunter.io/ios/app/h-and-m/id834465911) | 4.8 (236,656) | Free | Shopping |
| [Nike: Engineered for Athletes](https://appshunter.io/ios/app/nike-engineered-for-athletes/id1095459556) | 4.9 (1,698,624) | Free | Shopping |
| [ZARA](https://appshunter.io/ios/app/zara/id547951480) | 4.8 (413,205) | Free | Shopping |
| [Macy's: Shop, Save, and Earn](https://appshunter.io/ios/app/macys-shop-save-and-earn/id341036067) | 4.9 (2,339,682) | Free | Shopping |
| [Old Navy: Shop for New Clothes](https://appshunter.io/ios/app/old-navy-shop-for-new-clothes/id342792281) | 4.9 (1,460,742) | Free | Shopping |

## More apps by COTTON ON

- [Cotton on Group: Connect 2019](https://appshunter.io/ios/app/cotton-on-group-connect-2019/id1459422708)

All apps by COTTON ON: https://appshunter.io/developer/897303791

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*