# Counslr

> Remote text-based mental health support for students and employees. (iPhone/iPad app by Counslr LLC.)

- Source: https://appshunter.io/ios/app/counslr/id1529672986 (this page in markdown: same URL + `.md`)
- Developer: [Counslr LLC](https://appshunter.io/developer/1529672988)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.47/5 from 15 App Store ratings · 4 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 98 MB
- Languages: English
- Released: 2021-10-20
- Data updated: 2026-07-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/counslr/id1529672986/reviews.md

## What is Counslr?

Counslr is a platform providing remote text-based mental health support.

Our goal is to help you prioritize your mental health, on your own schedule, from the comfort of your own device. Counslr is available for free to all students at partnered schools and employees at partnered companies.

The Counslr app is entirely text-based, meaning you will interact with your counselor through messages (rather than audio or video). Some issues are still best solved with face-to-face counseling, but in many cases text-based support is extremely effective. Some of the reasons people prefer text-based support include the ability to have a session from anywhere without anyone else being able to listen in, the ability to see your conversation log after a session to review what you discussed, and the feeling of increased comfort that may accompany typing instead of talking, among others.

Sessions are free to end users at our partner organizations. We won't ever ask you for any payment or insurance information.

We take your privacy seriously: our entire platform is encrypted and HIPAA-compliant. We’ll never share or sell your information.

Counslr is only available to students and employees at partnered organizations. We're aiming to expand to as many organizations as we can, to help as many people as possible. In the mobile app, you can select the "Don't see your organization?" button and tell us why you want Counslr to come to your school or place of work.

Questions? Check out our FAQ: https://counslr.notion.site/faq-users

## Key features

- Remote text-based counseling
- HIPAA-compliant platform
- Encrypted communication
- Free for partner organizations
- Conversation log review
- Privacy-focused

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/counslr/id1529672986/reviews.md

### 5/5 — Amazing service

*2025-12-22*

I've had some great experiences on this app. Many of the professionals on this app are really helpful, knowledgeable, and responsive. Although I have had a couple of experiences where the support was not so great, generally my experience has been good. I love the unique concept & format of it being completely text-based, which makes it super convenient for my busy schedule. I have experienced some glitches that occur when I'm typing, but it's usually fixed by closing out of the app.

### 5/5 — 5/5

*2024-06-27*

Awesome service!

### 5/5 — Great!

*2023-03-18*

Counselors are amazing and app is super user friendly!

### 1/5 — Terrible management/glitching

*2022-08-01*

This app has previously been useful on one or two occasions out of ten. The app has terrible glitches. No matter how I open a chat, through Chat Now or scheduling an appointment, the person NEVER responds, and I waited a long amount of time before giving up-15 or 20 minutes. 

I have sent my feedback several times and they always say they’re working on it or that i should just keep waiting or that they’ll check with the counselor on their end, but nothing ever changes. 

Would not recommend unless the app is running perfectly. because it is frustrating to waiting around for someone to talk to who never responds.

## Frequently asked questions about Counslr

### What is Counslr?

Counslr is a platform that offers remote, text-based mental health support. It allows users to connect with counselors through secure messaging, prioritizing privacy and convenience.

### Who can use Counslr?

Counslr is exclusively available to students and employees of organizations that have partnered with Counslr. It is not available to the general public.

### How much does Counslr cost?

Counslr sessions are free for end-users at partner organizations. The app does not require any payment or insurance information from its users.

### Is Counslr secure and private?

Yes, Counslr takes user privacy very seriously. The entire platform is encrypted and HIPAA-compliant, ensuring that your information is never shared or sold.

### What are the benefits of text-based counseling with Counslr?

Users often prefer text-based support for its privacy, the ability to access sessions from anywhere, and the convenience of reviewing conversation logs later. It can also feel more comfortable for some individuals than traditional talk therapy.

### What devices does Counslr support?

Counslr is available on iPhone, iPad, and iPod devices, indicating compatibility with Apple's iOS ecosystem.

### How often is Counslr updated?

The latest version of Counslr is 7.5.0, last updated on April 8, 2026. This suggests a consistent update schedule to improve the platform.

### Does Counslr have ads?

No, Counslr does not contain advertisements. The app is designed to provide a focused and uninterrupted mental health support experience.

## Version history (last 5 releases)

### 7.5.0 — 2026-04-08

Version 7.5.0 makes mental health support even more accessible.

1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback.
2. 7.5.0 includes added security measures to keep your information safe.

### 7.4.2 — 2025-12-16

Version 7.4.2 makes mental health support even more accessible.

1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback.
2. 7.4.2 includes added security measures to keep your information safe.

### 7.4.1 — 2025-12-09

Version 7.4.1 makes mental health support even more accessible.

1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback.
2. 7.4.1 includes added security measures to keep your information safe.

### 7.4.0 — 2025-09-18

Version 7.4.0 makes mental health support even more accessible.

1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback.
2. 7.4.0 includes added security measures to keep your information safe.

### 7.3.0 — 2024-11-05

Version 7.3.0 makes mental health support even more accessible.

1. We've included a handful of bug fixes and performance improvements that we've found based on your feedback.
2. 7.3.0 includes added security measures to keep your information safe.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*