# CounterCase: Chargeback Triage — Dispute Evidence Builder

> Dispute Evidence Builder (iPhone/iPad app by 志强 王.)

- Source: https://appshunter.io/ios/app/countercase-chargeback-triage/id6800186601 (this page in markdown: same URL + `.md`)
- Developer: [志强 王](https://appshunter.io/developer/6799997723)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Age rating: 4+
- Requires: iOS 17.0 · 4 MB
- Languages: American English
- Released: 2026-08-18
- Data updated: 2026-10-29

## What is CounterCase?

CounterCase helps independent merchants decide which chargebacks are worth challenging and turn their own records into a complete, review-ready evidence packet. It works without store credentials, processor logins, or a developer backend.

DECIDE BEFORE YOU SPEND
Compare potential recovery with dispute fees and the real cost of your time. A transparent recommendation helps you choose whether to challenge, contact the customer first, or accept.

GATHER THE RIGHT EVIDENCE
Follow reason-specific prompts, organize a factual timeline and attachments, and see what required proof is still missing.

REVIEW BEFORE YOU SHARE
Build a concise PDF packet, check file and page limits, and review the result before you manually upload it to your processor.

STAY IN CONTROL
CounterCase never logs in to Stripe, Shopify, PayPal, or your bank. It never submits a dispute or issues a refund. You review and upload every packet yourself.

LEARN FROM EVERY OUTCOME
Record wins, losses, recovery, effort, and root causes so repeated revenue leakage becomes visible.

PRIVATE BY DESIGN
No account, no developer backend, no advertising, and no analytics SDK. Case details and imported evidence stay in the app's local container unless you explicitly export or share them.

CounterCase is a decision aid and document workflow, not legal advice and not a guarantee of recovery.

Free includes up to 3 active cases and one real-case packet workflow. CounterCase Pro unlocks unlimited active cases and continued real-case PDF packets.

CounterCase Pro Monthly is $9.99 per month. CounterCase Pro Annual is $79.99 per year and includes a 7-day free trial for eligible new subscribers. App Store prices may vary by storefront and are shown before purchase.

Subscriptions automatically renew unless canceled at least 24 hours before the current period ends. Payment is handled by Apple. Manage or cancel subscriptions in your Apple Account settings.

Privacy Policy: https://countercase-trust.wangzq.chatgpt.site/privacy
Terms of Use (Apple Standard EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| CounterCase Pro Monthly | $9.99 | per month |
| CounterCase Pro Yearly | $79.99 | per year |


## Is CounterCase safe?

Not enough ratings yet to assess CounterCase.

## Is CounterCase legit?

CounterCase: Chargeback Triage has limited verification signals. The AppsHunter Legitimacy Score for CounterCase is 58 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 3 releases)

### 1.2.0 — 2026-10-27

Prepare a response with less repeated work. Import a processor notice, CSV, PDF, or screenshot locally, review the extracted facts, and update your decision inputs as evidence changes.

Combine evidence into classified, size-checked PDF/A attachments. Preview every file, use the submission checklist to match the fields in your processor portal, and record your submission confirmation in CounterCase.

This update also adds editable, evidence-linked timeline events and clearer guidance for expired or unconfirmed response windows. CounterCase never submits evidence or refunds a customer for you.

On Mac, case lists and headers now adapt to smaller windows so amounts and recommendations remain readable.

Pro access now updates consistently across the app after purchase or restore. The subscription screen includes a clear Done action and clearer trial-eligibility and access-status messages.

### 1.1 — 2026-08-30

Decide before you save: New Case now previews the recommendation and expected net value as you adjust recovery, fees, labor, confidence, and deadline inputs.

This update also introduces a clearer app icon and tighter guidance for gathering relevant evidence, reviewing packets before sharing, and keeping store credentials and customer records under your control.

### 1.0 — 2026-08-19

No release notes.

## More apps by 志强 王

- [啾语](https://appshunter.io/ios/app/id6800424779)
- [ShallowSeek 随身解释器与AI微课](https://appshunter.io/ios/app/shallowseek-ai/id6800427948)

All apps by 志强 王: https://appshunter.io/developer/6799997723

## Related topics

[chargeback](https://appshunter.io/ios/topics/chargeback)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-29.*