# CounterSide — user reviews > 480 indexed App Store user reviews of CounterSide by Studio B Side Co., Ltd, rated 4.74/5 from 7,753 ratings. - Source: https://appshunter.io/ios/app/counterside/id1309394370/reviews - App overview in markdown: https://appshunter.io/ios/app/counterside/id1309394370.md - Rating breakdown: 5★ 6,622 · 4★ 605 · 3★ 138 · 2★ 71 · 1★ 225 ## What do users think of CounterSide? Overall sentiment: positive **Pros** - 🚀 Improved gameplay - 👍 Generous with free resources - 🔒 Not overly pay-to-win - 👍 Engaging story and characters - 🚀 Smooth animations and visuals **Cons** - 🐛 Frequent crashes and bugs - 🔍 Confusing UI navigation - 💰 Predatory monetization practices - 🔍 Imbalanced PvP matchmaking - 🔋 High storage requirements **Commonly reported bugs** - Inability to complete events due to early updates - Repeated crashes when initiating raids - Broken UI elements and functionality - Connectivity issues and server instability **Most requested features** - More male character options - Ability to dismantle units for resources - Improved guild/co-op features - Streamlined progression systems - Expanded language support ## Newest reviews (11 of 480) ### 4/5 — Forced kick *2026-03-21, version 9.1* I been getting forced kick out at times if this game become free to play on console ps4/ps5 I definitely spend money on it ### 2/5 — ストーリー *2025-12-01, version 8.8* 敵が強くて倒せません。そのためストーリーが全く進みません。、　難易度下げてほしいです。 ### 2/5 — 내 계정… *2025-11-03, version 8.7* 회사 그런 거 관심 없어요… 물론 회사 바뀐 건 인지하고 있었는데, 기존에 있던 유저들 데이터도 없애고 나오셨군요. 듣자하니 계정 이전 코드? 비스무리 한 걸 회사 이전 당시 유저들에게 하셨던 것 같은데… 골수 팬이 아닌 그냥 가끔 깔았다 지웠다 하는 유저층도 생각을 하셨어야죠. 생각보다 현질 많이 했던 계정이라 다시 복귀 하려고 켰는데 계정이 싹 사라졌네요. ### 4/5 — Force close *2025-10-29, version 8.7* Always force close when gauntlet mode on iphone xr :( ### 3/5 — see below *2025-09-24, version 8.6* too many GB ### 3/5 — gabisa download data *2025-09-05, version 8.5* Kenapa pas mau main gamenya gabisa download data? Udh ditungguin ttp gabisa padahal cmn 300 an mb sampe ulang instal ttp gaada progress ttp aja 0,00% kenapa ya heran ### 4/5 — 스토리가 맛있는 게임 *2025-08-20, version 8.31* 클리포트 게임 막 끝났을때부터 시작한듯 넥슨 이관 까먹고 안해서 계정은 날라갔지만 정말 좋은 추억이었음 다만 본인은 라이트 유저여서 pvp같은건 관심없고 스토리만 보는데 스토리 미는것도 처음에 버거워서 아쉬었었음 2.5주년에 주시윤 엄마 나온대서 호다닥 복귀합니다 ### 5/5 — AAA GAME *2025-08-03, version 8.31* Good game ### 3/5 — I want Thai language *2025-07-27, version 8.31* ต้องการภาษาไทยในการเล่น ### 4/5 — のんびり *2025-07-25, version 8.31* 可愛いキャラが多く楽しめてます、スキップ機能があるのも助かります、ですが他の場所でも、もう少しスキップ機能がほしい…… ### 5/5 — Un très bon gatcha *2025-07-23, version 8.3* Parmis la multitude de gatcha auxquels j’ai eu l’occasion de jouer et surtout à un niveau compétitif assez élevé. Celui-ci ce démarque particulièrement par sa beauté, son équilibrage et la générosité des devs. Le seul bémol selon moi c’est que ce jeu a tout pour plaire, mais la communication de l’entreprise est à revoir. Aucune PUB rien du tout, le jeu passe incognito sous le nez de la communauté alors qu’il a tout pour faire un carton. ## Most critical reviews (10 lowest-rated) ### 1/5 — Game rusak *2025-12-02, version 8.8* Setiap pvp sinyal hilang Connection expired mulu blok ### 1/5 — Pop out/ crash *2025-11-28, version 8.8* This game always pop out/ crash in iPhone 13. Please fix it ### 1/5 — Lost Money and Time *2025-11-18, version 8.7* I really enjoyed the game until as of this morning (seemingly there was an update) an account that I had been playing on, linked to my Gmail, had all been reset / erasing all my characters and progress. I wouldn’t be too upset except I just spent ~100.00 USD buying things in the shop last Wednesday for me to not even be able to play / utilize what I bought for a week. Is upsetting. When trying to reach out to a support team, good luck unless you know Japanese. ### 1/5 — 運営の頭がおかしい(直喩) *2025-11-14, version 8.7* タイトルの通りというか馬鹿にしてるとか煽ってるとかじゃなくて本当におかしい。 自分達で言ったことを理解できてない節がある。 例えばpvp、複数のpvpモードがあるせいで人口が分散しマッチング時間が増加しているからメインのランクマッチ一本に絞る。 こう言った翌月にはまた新しいpvpモードを開催、勿論の同じことの繰り返し。 いつまで経っても改善なんかしない。 マッチング時間は長いですなんの解決もしてません。 最初は日本語が不自由なだけかと思ったんですよ韓国の運営なんで。 ただ韓国サーバーでも同じことしてるから日本語がどうとかじゃなくて多分言語理解力そのものに問題がある。 加えて学習能力もないし、こんな運営だから改善とかも期待できません。自分達で言ったことも人に言われたことも理解できてないから。 色々あったけどもう流石に付き合いきれんから引退。 最低限人の言葉の通じる人間が運営してるゲームがいいもん。 ゲームの出来がどうこう以前の問題。 猿の作ったおもちゃで人間が楽しく遊べる訳ない。 ### 1/5 — Download nightmare *2025-11-12, version 8.7* Been wanting to give this game a try but to my disappointment..couldn’t even get to play the game..stuck in the loading screen,each time downloading more stuff and taking like forever to download ### 1/5 — Complètement Bug *2025-11-05, version 8.7* C’est simple passe le tutoriel tu vas pour faire une mission et op erreur 95 fermeture du jeu impossible de ce reconnecter il faut re créer un compte Superbe ### 1/5 — Im so angry *2025-09-16, version 8.5* The lack of free stamina is sad bc I can barely finished the free character event I had only 3 left I want a free character:/ ### 1/5 — Lost my account *2025-07-29, version 8.31* No way to get account if you linked to twitter 1 star ### 1/5 — w *2025-07-22, version 8.22* タイタンの専用装備がないと使えない ### 1/5 — 運営移管してから *2025-07-13, version 8.22* 覚醒専用装備が実装されたが、イベント期間外だと100周しても落ちないとかザラ。実質期間限定装備。しかもそれが4部位。イベント期間中に全部位望んだセットを落とすなんてありえないからセットバイナリーを使うしかない。故に実質期間限定の課金装備。しかも普通に強い。 また、バランスもイカれてる。ヒーラーや一部の怠いキャラを軒並みナーフしたのに、最近実装される覚醒タンクは皆馬鹿みたいにタフ。そしてそれに対抗する為に馬鹿みたいな火力の覚醒スナイパーが実装される。これの繰り返し。そのせいでインフレが凄いことになってる。しかも前述した専用装備と一緒に実装される。 PVPは課金ゲーに成り下がった。どうせ課金ゲーなら態々こんな過疎ゲーじゃなく、大手IPのゲームやるよ。だから段々人が減ってる。そしてそれを運営も分かってるからこそ、数少ない廃課金を囲いだした。サ終間近のゲームの王道ムーブ。要はオワコン。 ## Most praised reviews (10 highest-rated) ### 5/5 — ??? *2026-04-23, version 9.21* Game này hay vl mà ít ngừoi chơi vãi ### 5/5 — Best gacha story! *2026-03-31, version 9.1* Started this game after star savior global release because I wanted to se what game the collab units came from. It’s really really really good. I would wholeheartedly recommend to anyone who likes gacha games to give this one a try. The Reroll process takes less than 5 min. And a lot of the priced packs are reasonable if comparing to the other gacha games in circulation right. Hope this game sticks around for awhile. I’m 100% rooting for these guys! ### 5/5 — 67 *2026-03-23, version 9.1* W game don’t give up on it ### 5/5 — Story is good and characters are well written *2025-11-20, version 8.8* at first I thought this was just a random meh game until I tried it and I definitely did not regret it, in fact, I’m happy I tried it. I usually don’t read dialogues but I gave this one a try and OMG the stories are AMAZING! The storytelling is good, easy to understand and will not bore you. Though, there are many sad endings but it’s still soooo beautifully written. I’ll never skip a single dialogue here. There are so many features as well and is fairly rewarding. ^^ ### 5/5 — Fav gacha *2025-11-07, version 8.7* My fav gacha im at ep 14. Administrator is cool and not just an generic gacha MC. Replacer king has to be my fav villain hope we get more screentime for him. Countercases are also good like Gaeun’s which was very heartwarming. Love how some of the substories are chill and funny like the Counter Academy ones and other ones are more serious and tragic like Swan’s and Dead End Road. Can’t wait to see how the story progressive!!! This is very worthy of being turned into an anime ### 5/5 — From the start *2025-10-28, version 8.61* This game has been around for around 3 years I believe and I know that bc I’m a player from the beginning Unfortunately my account erased twice (my fault for choosing guest mode twice) but the game is absolutely amazing and it’s so generous with goods. Especially the freebies given everyday The constant new updates allow more crystals and thankfully the hard modes now give fusion cores x30 so it makes levelling up units way easier Maybe you’ll make more games in future or maybe not but if I do I WILL play it. It’s excellent, the game is absolutely amazing. ### 5/5 — Great game *2025-10-17, version 8.61* Cool game I like it a lot!! ### 5/5 — Meilleur jeu mobil auquel j'ai joué mais... *2025-10-12, version 8.6* Tout est dans le titre à part que l'histoire à partir du flux principal 12 n'est pas traduite en français, à cause de ça je ni joue presque plus car l'histoire est le cœur du jeu. S'il vous plais traduisez la suite de l'histoire. ### 5/5 — Please continue the story *2025-09-14, version 8.5* I really love this game because of the story, it’s so much good! Please I want to see more the story of this game. Besides, can you do a Vietnamese in the game so that we can understand more the story🥹Thank you! ### 5/5 — เปิดใจเล่น *2025-08-05, version 8.31* ส่วนตัวเห็นเกมนี้ผ่านหน้าบ่อยๆสมัยตอนยังมีภาษาไทย อยู่ในช่วงปวช3เรียนเยอะหาเกมคลายเครียด เปิดใจโหลดมาดู สรุปย่อๆ ตัวเกมแอบน่าเล่นนะ สกิลภาพสวยนะจากในคนเมนเกนชินรางดาว มีกำแพงภาษาเล่นตอนแรกงงๆหน่อย ต้องกดตรงไนฟะ แต่รวมๆผมพึ่งเล่นคับอาจจะไม่รู้มาก แต่เล่นสักพักจะมาเพิ่มใก้ครับ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-19.*