# Country Bank Mobile Banking — user reviews > 67 indexed App Store user reviews of Country Bank Mobile Banking by Country Bank, rated 4.70/5 from 2,764 ratings. - Source: https://appshunter.io/ios/app/country-bank-mobile-banking/id1198257679/reviews - App overview in markdown: https://appshunter.io/ios/app/country-bank-mobile-banking/id1198257679.md - Rating breakdown: 5★ 2,368 · 4★ 234 · 3★ 70 · 2★ 26 · 1★ 66 ## What do users think of Country Bank Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Convenient banking features - 🚀 Easy to use - 🔒 Secure banking - 💡 Helpful customer service **Cons** - 🐛 Unreliable app performance - 🔍 Inconsistent check deposit functionality - 🔒 Inconsistent biometric authentication - ⏱️ Slow app response times **Commonly reported bugs** - App crashes frequently - Login issues with incorrect password messages - Check deposit amount mismatch errors - Orientation issues with camera during check deposit **Most requested features** - Improve check deposit process - Enhance biometric authentication reliability - Increase app responsiveness - Provide larger text size options ## Newest reviews (13 of 67) ### 4/5 — Great minus the mobile deposit *2026-06-20, version 9.18.4* It is great minus the mobile deposit. you have to wait to do the back twice every time. ### 3/5 — Easier *2025-06-27, version 9.16.2* Should be easier to transfer $ ### 3/5 — Auto capture is 90° off *2024-02-27, version 9.10.32* This app used to be 5 stars. But a recent upgrade screwed up the auto capture of check deposit. iPhone at least. I have to monkey with it until I’m allowed to manually take the picture. The capture is rotated 90° and if I rotate my camera, the capture also rotates. Frustrating. Fix that? 5-stars!! ### 2/5 — FACE ID *2024-02-25, version 9.10.32* Look the app is great. Sometimes it’s a little slow. But it’s a great banking app. But Face ID comes and goes. It’s strange. Sometimes face id will pop up and then there will be a month straight where I have to manually enter my passcode. Please fix. I like my face ID :) ### 3/5 — Auto capture *2024-02-16, version 9.10.32* Poor. Should revert to manual ### 3/5 — T *2023-11-05, version 9.10.32* Taking an image other than manually stinks. I always hv to go to manual to take the image. Go back to what you had. ### 2/5 — Camera orientation *2023-09-09, version 9.10.32* While submitting a check for deposit the camera view doesn’t auto adjust to full screen landscape orientation. ### 4/5 — Regarding new update *2023-08-28, version 9.10.3* Was hoping the new update would have the text size within the app larger. It’s kind of small. I can change it in my phone settings but that changes it for everything in my phone which I don’t need ### 3/5 — Poor service *2021-10-24, version 8.5.34* Zelle transfers take for ever to go through. I’ve contacted Zelle’s customer service they said it’s not them but my bank. They also have not been able to resolve a transaction issue I had that I’m still dealing with. ### 3/5 — FaceID doesn’t work properly *2021-10-23, version 8.5.34* When you enable FaceID, it only works for a day or two before you get a message that an update requires you to re-enable FaceID. It’s been an ongoing issue and it’s pretty annoying, I hope the developers can address this. ### 4/5 — Love the App *2021-05-25, version 8.0.2* Country Bank has made this app easy, safe and convenient. Love to be able to access multiple accounts and roll back through the account to do year to year comparisons. Thank you CB ### 5/5 — Country bank review *2021-03-09, version 8.0.2* Country Bank has always been accommodating. I’m so glad I trust my finances with them. ### 5/5 — Very Good Bank *2021-02-23, version 8.0.2* The best part of this app is that if I ever have a problem I can call bank. Very helpful ## Most critical reviews (10 lowest-rated) ### 1/5 — Check amount IS correct *2025-12-27, version 9.18.4* I suppose you only review when it’s bad. I’ve been trying to deposit a check all day, and every time I receive an error message saying the amount I entered doesn’t match the “amount detected” from the picture captured. Since it’s snowed, it would be handy to cash my check like I’ve done before. ### 1/5 — Check capture for deposit *2024-12-10, version 9.15.3* Rarely, if ever works. Fails and fails and fails until you are allowed to capture manually ### 1/5 — App/ on line *2023-12-22, version 9.10.32* It is horrible Taking way to long to fix ### 1/5 — Phone App *2023-03-22, version 9.7.4* Difficult to use the Phone app. Never let me login on the first try. ### 1/5 — Broken *2022-06-27, version 8.5.43* Great when it’s not broken which seems to be more often that not and i can’t even go to the branch by my house because it’s closing. ### 1/5 — 0 stars *2022-02-11, version 8.5.43* if i could give 0 stars i would bc this app never works ### 1/5 — Does it ever work? *2022-02-11, version 8.5.43* So frustrating that the app has been down for a whole day, but this is not the first time. Touch ID works when it wants to, if you enter your username/password 9 times out of 10 you’ll get a bad request message. Just a bad app all around. Check deposit feature says amount typed and amount entered don’t match when they do. Please update this app to perform better. ### 1/5 — Used to be good, after most recent update it won’t let me log in *2021-01-08, version 8.0.2* After the most recent update, it wouldn’t recognize my username and password. I changed my password just to be sure, and it says my account is locked. Yet I can log onto the website, so it’s clearly not. They need to do another update or fix for this problem. ### 1/5 — Recent update *2021-01-06, version 8.0.2* Will not allow me to access my account ### 1/5 — App *2021-01-06, version 8.0.2* I don’t have a problem with CountryBank itself, it is their App. It is bad, not user friendly. I used to be able to use a security code not my password which had to be changed every 3 months! ## Most praised reviews (10 highest-rated) ### 5/5 — Caring *2024-10-11, version 9.12.4* I’ve yet to be disappointed in the service I receive from all personnel. Friendly, helpful and quick to help yet willing to take the time to listen . I’ve been to several branches and called by phone and always consistently receive warm kind helpful assistance . I highly recommend this bank for your business. ### 5/5 — Country Bank is the best bank in New England!!!! *2024-01-26, version 9.10.32* All other bank have no personality and just keep pushing you to open an account. ### 5/5 — Love the new app!!! *2023-08-29, version 9.10.31* It is so clean and easy to use! Also love the MFA, makes me feel my money is safe! ### 5/5 — Looks nicer, still straightforward *2023-08-28, version 9.10.3* Looks like the app was just updated and everything looks a little nicer, but no drastic changes so I can still find what I need. The mobile app has always had great features, from a community bank I trust. ### 5/5 — Love this app *2023-06-13, version 9.7.4* Love the fact that i can check my purchases, deposit my checks and transfer money all without going to the bank, 24-7. I work nights and am not usually out and about during regular banking hours. This is perfect. The employees are all super nice and helpful whenever i have had an issue or needed help over the phone. I highly reccament country bank I’ve had several different Banks in the past and i ask truly happy with country bank. THANK YOU ### 5/5 — Deposit *2022-09-18, version 8.5.43* It presents problems to deposit in Leicester MTN machine doesn’t take deposit kind of inconvenience ### 5/5 — Awesome Banking App *2022-07-20, version 8.5.43* So easy to use! Love the convenience. ### 5/5 — Mobile deposit *2022-01-28, version 8.5.43* Great convenient way to bank!!! ### 5/5 — Mobile App Rocks *2021-07-17, version 8.5.34* No more lobby visits thanks to the mobile deposit feature. Thank you! ### 5/5 — Simple good *2021-06-06, version 8.0.2* Easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*