# Countybank Mobile Banking — user reviews > 60 indexed App Store user reviews of Countybank Mobile Banking by Countybank, rated 4.74/5 from 1,166 ratings. - Source: https://appshunter.io/ios/app/countybank-mobile-banking/id557694625/reviews - App overview in markdown: https://appshunter.io/ios/app/countybank-mobile-banking/id557694625.md - Rating breakdown: 5★ 927 · 4★ 70 · 3★ 23 · 2★ 9 · 1★ 28 ## What do users think of Countybank Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Fast app response - 💯 Great banking experience - 🤝 Friendly and helpful staff - 🔒 Secure banking **Cons** - 🐛 Accuracy issues with account balances - 🤔 Confusing and unintuitive UI - 🔍 Difficulty accessing certain features - 💤 Slow transaction updates - 🔒 Overly sensitive password requirements **Commonly reported bugs** - App crashes or freezes - Login issues and getting locked out - Transactions not showing up - Inconsistent app performance on weekends **Most requested features** - Dark mode option - Ability to lock/unlock debit card - Improved bill pay functionality - Better visibility of account details - Smoother integration with other banking tasks ## Newest reviews (13 of 60) ### 3/5 — Needs more options *2026-04-27* Which it had card controls ### 4/5 — Accuracy *2026-02-06* I greatly appreciate Countybank’s attentive response to fraudulent activity. Unfortunately, the app has caused confusion and uncertainty with the accuracy of the balance in my accounts consistently. It’s as if fraudulent activity may have occurred with in at some point. The amount in the balance and available amount are consistently incorrect. This is exhausting. I will not discuss the atm shenanigans. I thank you greatly for your time, ### 3/5 — Not impressed *2026-01-24* Not user friendly. I prefer the older version of the app and am seriously considering switching to a different online banking. ### 4/5 — Nearly There *2025-10-15* This app does a very good job with the basics. Where it struggles is with secondary functions like viewing a check or dealing with BillPay details. I still have to go to the laptop browser for these functions. ### 5/5 — County bank mobile *2025-09-12* Great-love easy access and so much detail at my fingertips. ### 5/5 — Countybanc App for ios *2025-08-24, version 24.0.51000* Works reliably and intuitively. ### 5/5 — Excellent *2025-08-23, version 24.0.51000* Great tool to keep up with your finances. ### 3/5 — Not impressed *2025-05-29* Not user friendly. I prefer the older version of the app and am seriously considering switching to a different online banking. ### 5/5 — Easy to understand *2025-05-29* I enjoy this App because I can easily find my balance & what had cleared from my account. ### 2/5 — Unintuitive *2025-05-21* Unlike other banking apps, I have to hunt around within this app to find certain features, options and information. Accessing your account numbers takes several taps involving going to settings and if you want the routing number you have to go to the main website because it’s not viewable within the app. Accounts can also be slow to update compared to other banking apps. ### 5/5 — Great App *2025-04-28* The Countybank app is great! I have no problems with it whatsoever. Also have been with Countybank more than 25 years and they are a great Bank. ### 5/5 — Very convenient! *2025-04-18* This app keeps banking at my fingertips. So quick and easy to navigate, make transfers or simply check balances. ### 5/5 — County bank mobile *2025-04-15* Great-love easy access and so much detail at my fingertips. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero After Hour Support *2026-05-22, version 24.0.250800* Pray you don’t have issues past 8pm, or nothing will get fixed. ESPECIALLY on the weekend! ### 1/5 — App won’t load *2025-12-12, version 24.0.250800* Lately it will accept my fave but the actual data doesn’t load. It feels like a timeout issue, but it is a terrible user experience. ### 1/5 — Worse *2025-09-15, version 24.0.250800* Worse than before. Limited and the transferring function seems very poorly constructed. United uses the same program and has so much more to offer their patrons ### 1/5 — App issues *2025-09-13, version 24.0.250800* Half the time the app doesn’t load. When it does, half the time is crashes. Unreliable. The bank itself is great, but the app is not to the same standard ### 1/5 — Comparative Banking Apps *2025-09-12, version 24.0.250800* A feature lacking here is available everywhere else ; the ability to lock a debit card . Also the password is very sensitive. Mess up and get locked out fast . ### 1/5 — Mobile Banking *2025-07-15, version 24.0.51000* The old bill pay was more intuitive with fewer steps than new app. By the way roll out of this app was terrible and communications to customer s was poor at best. ### 1/5 — Raggedy *2025-06-12, version 24.0.51000* My app will not show any transaction on the weekends. ### 1/5 — Worse *2025-03-24* Worse than before. Limited and the transferring function seems very poorly constructed. United uses the same program and has so much more to offer their patrons ### 1/5 — New App is awful *2025-03-21, version 24.0.51000* Bring back the old app. Transactions are missing at times, balances are inaccurate at times, etc. ### 1/5 — New app update *2023-10-11, version 24.0.5808* Hate the new app.The app shows the last transaction on October 6.I spent at Walmart on the 9th and red lobster on the 10th.It doesn’t show either.So have to keep in mind what you spend.Can’t depend on the app to keep up with your money amount. ## Most praised reviews (10 highest-rated) ### 5/5 — . *2026-05-21, version 24.0.250800* Good app overall ### 5/5 — NA *2026-01-30, version 24.0.250800* Works great. No problems. ### 5/5 — GAIL SARTIN *2026-01-26, version 24.0.250800* I LOVE THE COUNTY BANK APP AND USE IT TO BALANCE OUR ACCOUNT. I HAVE HAD A CHECKING ACCOUNT WITH THE COUNTY BANK FOR MORE THAN 40+ YEARS AND LOVE THE EASE OF USING THE APP AND ALSO THE FOLK I HAVE HAD DEALINGS WITH INSIDE THE BANK ITSELF. THEY ARE ALWAYS VERY FRIENDLY AND MOST HELPFUL!!!! MANY THANKS TO ALL THOSE SWEET FOLK AT THE COUNTY BANK NW OFFICE!!!! ### 5/5 — Super Easy to Set Up and Use *2026-01-20* I’m a new CountyBank customer, and I found this banking app super easy to set up and use. ### 5/5 — Awesome *2025-12-09, version 24.0.250800* Very good app response from the app is fast ### 5/5 — Excelente *2025-10-31, version 24.0.250800* Me encanta ### 5/5 — 1 Bank Nothing but the very BEST *2025-10-21, version 24.0.250800* Absolutely love the Countybank ### 5/5 — Love County Bank *2025-09-17* App is excellent, employees are knowledgeable and efficient with anything I’ve needed to be out of the ordinary ### 5/5 — Great app *2025-09-15, version 24.0.250800* This app is perfect for keeping up with your banking. ### 5/5 — Great *2025-09-12, version 24.0.250800* Easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*