# Coupa Cafe — user reviews > 68 indexed App Store user reviews of Coupa Cafe by Coupa Cafe, rated 4.80/5 from 1,329 ratings. - Source: https://appshunter.io/ios/app/coupa-cafe/id1199495613/reviews - App overview in markdown: https://appshunter.io/ios/app/coupa-cafe/id1199495613.md - Rating breakdown: 5★ 1,184 · 4★ 85 · 3★ 21 · 2★ 6 · 1★ 33 ## What do users think of Coupa Cafe? Overall sentiment: positive **Pros** - 🚀 Convenient ordering - 🚀 Customizable orders - 🚀 Avoid long lines - 👍 Great food and coffee - 👍 Friendly staff - 💡 Coupa rewards program **Cons** - 🐛 Buggy app functionality - 🔒 Lack of payment options (e.g. Apple Pay) - 💡 Inaccurate order delay estimates - 💡 Automatic 20% tip suggestion **Commonly reported bugs** - Cannot log in through Facebook - Cannot save birthday or credit card details - App crashes when selecting a location - Credit card authorization issues **Most requested features** - Integrate with Apple Pay - Improve credit card management - Reduce app review prompts - Enhance location selection ## Newest reviews (14 of 68) ### 3/5 — Fine, but really needs apple pay support *2025-07-16, version 25.0.1* I have not ordered more than once recently because I didn’t have my CC on me. The app always wants the cvv even with stored cc details and doesn’t support apple pay. Small fix to be much more useful! ### 4/5 — Needs Apple Pay *2025-04-18, version 25.0.0* I’d give this app a 5 if it had Apple Pay. I usually don’t carry a card on me and usually use Apple Pay. Sometimes I just cancel my order since there is no way of ordering with Apple Pay. Get it on the app just like in person at the cafe :) ### 4/5 — Easy to use *2024-05-30, version 23.2.7* Easy to use ### 4/5 — Love Coupa, hate the app nagging *2024-03-06, version 23.2.7* Coupa is great. Great people, great coffee. This app does work well, but REALLY tired of getting nagged into writing a review EVERYTIME I order! sToP!! ### 5/5 — Amazing food! Amazing app. *2024-01-21, version 23.2.5* Im not big on ordering through online or DoorDash, but this app makes it so easy, especially with the option of adding special instructions. ### 5/5 — Great App! *2023-12-26, version 23.2.5* I truly enjoy using the app! It’s very straight forward, has the complete menu, AND the best part of it all is that it makes it easy to customize your order(: ### 5/5 — Great! *2023-10-26, version 23.1.2* Very convenient! ### 5/5 — Great to order ahead and skip lines *2023-09-27, version 23.1.2* Never had an issue with the app. Always get the order that I put in. ### 5/5 — A great way to get what you want, and quickly *2023-09-04* Sometimes, the line at Coupa can be super long. And the salads are so good, but sometimes you want to add or subtract an ingredient or two. That’s when the app is particularly useful. It’s easy to navigate and allows you to customize the time and the item really well. **Developer response:** Thanks for the positive feedback! ### 4/5 — Great Functionality *2023-08-02, version 23.1.0* Makes it very efficient to order online! My one issue with the app is that it automatically enters a tip of 20%, which is a little presumptive in my opinion. Tips are for sit-down service, like when a waiter or waitress goes the extra mile to clean your table and bring you extra butter or something. ### 5/5 — Avoid the line *2023-07-27* Easy to use and allows one to avoid the line. ### 5/5 — Wonderful gem on campus *2023-07-21, version 23.1.0* Excellent food, kind staff, great options for veg and GF diets. I love this place ### 5/5 — The vibe that matches my soul! *2023-05-20, version 23.0.2* Coupa Cafe on Ramona is the secret hiding place for my soul to relax/read/eat from within a Latin American vibe. Take me away! ### 5/5 — Great *2023-05-16, version 23.0.1* Coupa Cafe and the app are both great-Wonderful fresh food,staff and the app is easy to order. ## Most critical reviews (10 lowest-rated) ### 1/5 — Frequent Frustration *2026-03-31, version 26.0.0* App fails to work at about one in four visits. Pretty slow too. ### 1/5 — Delay prediction is garbage *2024-12-18, version 24.2.0* They have a fixed delay, regardless of how busy the place is. Ended up having to wait a ton. Also, food is insanely expensive for the quality and quality ### 1/5 — Don’t ask for reviews when the setting is off *2024-09-04, version 24.1.0* …or you get 1 star. ### 1/5 — Absolutely painful to navigate *2024-06-04, version 23.2.7* can’t enter in credit card expiration dates that expire past the current month, and can’t use Apple Pay. Would not recommend. ### 1/5 — Annoying *2024-03-14, version 23.2.7* It’s annoying that you’re force to update the app! ### 1/5 — Very sad Coupa customer *2022-12-02, version 22.2.1* I like Coupa, but this is possibly the worst app I’ve ever used. Cannot log in through FB, cannot save birthday, cannot save credit card. Could someone please look into these and other issues? They’ve been there for so long. ### 1/5 — Doesn’t work *2021-04-17, version 21.2.1* The app crashes when I select a location. The website doesn’t work either. ### 1/5 — Used to work well *2019-03-09, version 19.0.2* Now it doesn’t load. Can’t use the app ### 1/5 — Learn from Philz or Starbucks *2019-02-19, version 18.9.1* Horrible UI... Takes 8 taps to order one drink. Never saves my credit card no matter how many times I ask it to save my info. ### 1/5 — Cc doesn’t work *2018-12-17, version 18.9.0* Credit card authorization doesn’t work (tried 2) ## Most praised reviews (10 highest-rated) ### 5/5 — Great tech support *2026-03-23, version 26.0.0* Skip lines, earn rewards. The couple times in a couple years that I ever had any issues, email support fixed it ASAP — and even offered a credit. ### 5/5 — Very convenient *2025-12-29, version 25.1.2* Handy to order as my husband drives to the store. Used 20+ times, no problems Love the birthday coffee and the Coupa cash too. ### 5/5 — Great food; great app *2025-11-24* Ordering in the Coupa app lets you skip the line when it’s busy and customize your order more clearly. It’s so useful. **Developer response:** Thanks for the positive feedback :) ! ### 5/5 — Very convenient *2025-10-02, version 25.1.2* Handy to order as my husband drives to the store. Used 20+ times, no problems ### 5/5 — Very convenient *2025-09-18* Handy to order as my husband drives to the store. Used 20+ times, no problems **Developer response:** Thanks! We work really hard to make the Coupa App experience great! ### 5/5 — Essential to skip the line *2025-08-19, version 25.0.1* I appreciate that they improved glitches that used to happen. ### 5/5 — 1-2-3 easy *2025-07-19, version 25.0.1* Intuitive to use. Plus, a big-time time saver (pun intended): order ahead and avoid the line. ### 5/5 — So useful *2025-07-17, version 25.0.1* The app is essential for two things: to avoid the crazy lines certain times of day and to custom build salads. Coupa’s regular salads are great but they have such wonderful ingredients that sometimes it’s better just to make your own. ### 5/5 — A great way to get what you want, and quickly *2024-07-12* Sometimes, the line at Coupa can be super long. And the salads are so good, but sometimes you want to add or subtract an ingredient or two. That’s when the app is particularly useful. It’s easy to navigate and allows you to customize the time and the item really well. **Developer response:** Thanks for the positive feedback :) ### 5/5 — LIFESAVER *2024-04-22, version 23.2.7* Literally a life saver of an app. Allows you to easily skip the incredibly long Coupa lines and the pickup service is just incredible. You can take your time to go through what you want and I’ve never had troubleshooting with this app. GET IT!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*