# Coupa Mobile — user reviews > 139 indexed App Store user reviews of Coupa Mobile by Coupa, rated 4.70/5 from 4,706 ratings. - Source: https://appshunter.io/ios/app/coupa-mobile/id599455669/reviews - App overview in markdown: https://appshunter.io/ios/app/coupa-mobile/id599455669.md - Rating breakdown: 5★ 4,088 · 4★ 271 · 3★ 86 · 2★ 48 · 1★ 213 ## What do users think of Coupa Mobile? Overall sentiment: negative **Pros** - 👍 Convenient expense tracking - 🚀 Easy to use - 💡 Useful features like voice-to-text and photo capture - 🚀 Efficient expense reporting **Cons** - 🐛 Frequent crashes and freezes - 👎 Buggy and unreliable - 👎 Slow and unresponsive - 👎 Poor user interface and navigation - 👎 Limited functionality compared to website - 👎 Difficult to use **Commonly reported bugs** - Login issues and authentication problems - Syncing and refresh problems - Incompatibility with newer iOS versions - Inability to upload certain file types **Most requested features** - Allow PDF file attachments - Improve search and filtering capabilities - Add more customization options - Enhance mobile expense report creation ## Newest reviews (15 of 139) ### 4/5 — Good but could be better *2026-06-19, version 45.0.0* Coupa needs to work on the UI and better user experience. App is good but needs to be made better in terms of user experience and have ability to open contracts as lot of times the legal agreement attached to the request form are not visible. Add AI and spell check in the comment Add better OCR for receipts scanning for T&E ### 3/5 — Wareneingang *2025-11-13, version 43.1.0* Seit ein paar Wochen ist der Wareneingang sehr langsam, pro Artikel ca 1 min, bitte fixen ### 1/5 — Poor user experience *2025-09-15, version 43.0.1* The app has a poor user experience. - required fields are not indicated as required as the red star is missing - you pick a value from a drop down an it says saved- it’s not - reopen the form again and the field is empty - drop downs don’t show recently selected values, so you search you to death in a field with hundreds of values (e.g. country fields) - you can’t add guests from the mobile add, only desktop - scan a recipe- approx 30% of scans are incomplete/ incorrect … ### 2/5 — Formatação IPad *2025-08-01, version 42.0.3* Utilizar o APP no iPad não é uma boa experiencia. A formatação e para móbile. ### 2/5 — Things I’d wish they’d change *2025-07-10, version 42.0.3* The search bar is very frustrating, you have to click the very left, you just click anywhere on it, so small, so frustrating. Secondly, it never remembers or learns from previous expenses, it never auto assigns the right details, I have to manually do everything. ### 1/5 — Rap *2025-04-24, version 41.1.0* Nul ### 1/5 — Login is a problem *2025-01-20, version 41.0.1* The integration with Octa is awful. Even after a successful login, it says I’m not logged in. I have to close the app and reopen it to finally get in. ### 1/5 — Useless *2024-09-09, version 40.0* Can’t enter half the receipts. To frustrating. Only use it because I have to. ### 1/5 — Antiquated and buggy *2024-09-06, version 40.0* Antiquated and buggy ### 1/5 — App never seems to work for me *2024-08-16, version 40.0* Will not recognize corporate URL even though my colleagues are not having the issue and I see the URL works when I’m the browser. ### 2/5 — Avis partagé. *2024-08-08, version 39.1.0* Très pratique quand ça marche mais pas toujours très fiable. Les photos des tickets ne sont pas toujours enregistrés (un comble) La devise czk n’est pas disponible. Bref des bugs chiants a l’usage. ### 1/5 — SLOW *2024-07-12, version 39.1.0* Most of the time I am the only one that needs to approve purchase (if under $400) and I do it right during placing the order. A few days later I get a notification on the app with an turtle icon(and an email) to approve. ### 1/5 — People need to upload PDFs! *2024-06-24, version 39.1.0* Can’t use iOS half the time because you only allow the app to upload photos. Can’t be that hard of a fix. ### 1/5 — Rubbish *2024-06-18, version 39.1.0* Difficult to use ### 1/5 — Very limited options in mobile version. *2024-06-04, version 39.0.0* Same as above. ## Most critical reviews (10 lowest-rated) ### 1/5 — Coupa *2026-08-04, version 45.1.1* Do away with the scoring of one’s expense report!!! When I receive a 22 when everything is completed correctly, it makes a perfectionist like myself very angry. ### 1/5 — Absolute garbage *2026-06-22, version 45.0.0* Unusable nonsense. Baffling UI, obstructive and ugly. Dumbest AI scanning I’ve ever had the misfortune to endure. ### 1/5 — Worst app *2026-06-16, version 45.0.0* Not user friendly. Can only see half a page. Very frustrating 😖 ### 1/5 — Downloaded the latest update and…….. *2026-05-13, version 45.0.0* Just updated the app and now it will not open. Deleted the app and downloaded the app again. The app still will not open. ### 1/5 — Arcane *2026-03-16, version 44.1.0* Capabilities are outdated and not flexible. Should enable easy direct upload from any standard cloud app like so many competitors. Direct creation of expenses from mobile is lacking in capability and reliability. ### 1/5 — Coupa Sucks *2026-02-28, version 44.1.0* If you want additional administrative burden and a horrible customer experience, then Coupa is for you. ### 1/5 — Crashes constantly *2026-02-22, version 44.0.0* Cannot use it since about two months. Crashes basically every time i start it. ### 1/5 — So cumbersome *2026-02-07, version 44.0.0* Not intuitive. Clunky and dumb things 10 steps to do one receipt submission ### 1/5 — Sales *2025-11-12, version 43.1.0* Worst expense platform I’ve used to date. UI is dreadful and the photos don’t load quickly, and very often unsuccessfully. ### 1/5 — Erreur il *2025-10-21, version 43.0.1* N’a reconnu que la tva et non le vrai HT ## Most praised reviews (10 highest-rated) ### 5/5 — Coupa Mobile *2026-05-14, version 45.0.0* User friendly app. Very reliable and easy to use ### 5/5 — Helpful for POs and Expenses *2026-05-12, version 45.0.0* It’s a good tool ### 5/5 — Love it *2026-04-05, version 44.2.0* Thanks for your service ### 5/5 — Please don’t download *2025-10-28, version 43.0.1* This is genuinely the worst mobile app I’ve ever used. Interface is poor on both web and mobile. I work for an international software company, so understand the importance of good UI. Whoever designs this should get sacked….. ### 5/5 — Peterz *2024-10-04, version 40.0* Super friendly ### 5/5 — Great usability updates *2023-08-18, version 37.0.0 (37020)* I’m really like the efficiency gains with the new UI. Showing the reports and offering scan and add seems so logical and intuitive. 9 times out of 10 it’s why I’m in the App, thanks for making it even easier!! ### 5/5 — August 2023 Release *2023-08-13, version 37.0.0 (37020)* Endlich ist die neue Version da. Das komplette UI ist nun der Startseite angepasst und auf dem aktuellen Stand - top. Einziger Wermutstropfen ist, dass die App immer noch recht lange Ladezeiten hat und nicht offline zu verwenden ist. Ein Cache für angelegte Reisekostenabrechnungen wäre toll. ### 5/5 — Gestão na mão *2023-07-12, version 36.1.1 (36136)* Todas as compras do time passam por revisão e tenho todo controle nas mãos. ### 5/5 — Just what I need *2022-09-06, version 34.0.0* Love this app, it provides me with the exact functionalities I require to hand in expenses on the go and to snap pictures instantly. The connection between mobil and desktop works extremely well. ### 5/5 — Contracts module approvals do not exist *2020-10-09, version 18.0* Sadly the app does not support notifications and approvals of their Contracts module. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*