# Coupons.com: Shop & Earn Cash — user reviews > 52 indexed App Store user reviews of Coupons.com by Quotient Technology Inc., rated 4.70/5 from 134,395 ratings. - Source: https://appshunter.io/ios/app/couponscom-shop-and-earn-cash/id338380654/reviews - App overview in markdown: https://appshunter.io/ios/app/couponscom-shop-and-earn-cash/id338380654.md - Rating breakdown: 5★ 112,544 · 4★ 13,379 · 3★ 4,790 · 2★ 1,325 · 1★ 2,357 ## What do users think of Coupons.com? Overall sentiment: negative **Pros** - ⭐ Reliable cash back - 💰 Good value offers - 🔗 Easy to link loyalty cards **Cons** - 🤖 Poor customer service - 🤔 Inconsistent coupon redemption - 🛑 Accounts deactivated for unclear reasons - 🔍 Difficult to track redemption status - 🔄 Repeated receipt submission issues **Commonly reported bugs** - Offers disappearing from account - Inability to access linked account - Errors when uploading receipts **Most requested features** - Ability to view redemption history - Clearer communication on policy changes - Improved barcode scanning functionality - Integration with more store loyalty programs ## Newest reviews (16 of 52) ### 2/5 — Thumbs down for me *2022-08-15, version 6.14.4* I’m not sure I like this app. They literally sent me an email this morning for new offers. I submitted the receipt and scanned the product, and now the offer is no longer available. This is the second time this happened to me. I went to Walmart to do grocery shopping, so I had multiple offers on that one trip. I had a very long receipt and snapped SEVERAL pictures of the same receipt for every available offer. Then I get all of these emails about there was a snag and they needed the date, store info. Submitted again, never received my cash back. Pretty sure I’ll be deleting this app. Their camera never works. It says the receipt needs to be on a dark background. My desk is all black. I’ve tried black clothing. Still doesn’t work. So I use the manual option. They pick and chose what they want to send you and offers disappear for no reason. **Developer response:** We are sorry to hear that the activated offers were not seen under your account and the submitted receipts were declined. Please email support@coupons.com and our Support team can look into the issue. ### 1/5 — Grocery iQ needs update; lists held hostage *2021-06-14, version 6.6.0* You took over the grocery IQ app a few years ago but with the new iPhone update a few days ago I now cannot access it: “The developer of this app needs to update it to work with this version of iOS.” I have a HUGE amount of lists that I now can’t access. If you couldn’t warn people on the app to get their information off before you abandoned it, could you at least update it one last time so we can access it and copy the lists? I can’t even remember everything I wanted, I had a list called Buy Online, Future Purchases, beauty items to try, etc - not to mention all of the favorites in there. I took notes on things right on the app and now I have lost all of it?? Seriously, this is disastrous. ### 1/5 — Where are the barcodes and where is the grocery IQ update *2021-05-02, version 6.4.0* You would be surprised how many people are still using Grocery IQ. Please update Grocery IQ on the iPhone as the new iOS update disabled it. I noticed it was still available for Google. It would be nice if you added your coupons back to it and put barcodes in there. Combine the two apps again. It would greatly be appreciated. If you have a barcode they can scan it at the checkout and get credit for it. Grocery IQ not having barcodes bothers me. For years it's always been my go to shopping list and it has all my grocery list on it which I can't get to now. If you have a barcode they can scan it and get credit for it at the grocery store. I know you want our loyalty card numbers but that's personal and very private (covered by the stores privacy policy). It's bad enough that we even have to use a loyalty card. I'd rather let the checkout person scan the coupon's barcode. Printing out coupons is awkward and unnecessary in today's modern society. Paper coupons are pretty much obsolete. If you're trying to get credit for each coupon used, work a deal with each store that when that coupons barcode is scanned it informs you so you can collect on your percentage. Another way to do it is when you scan the coupon it can register with you thru the apps location where you used it so you can get credit for it. I definitely have some good ideas for grocery IQ if you're interested. ### 2/5 — Not worth it *2021-04-11, version 6.3.0* I’m new to using this app, and my first receipt, with only one coupon redemption, went through fine. I tried submitting a second receipt with another coupon and kept getting a canned response “we didn’t get your receipt”, I resubmitted it, even taking the photos myself and sending them and still received this canned response. So, I just let that one go. I have tried a third time, submitting two coupons and again, canned response, didn’t get receipt, I again, even took, clear, legible photos and submitted them, received the same automatic reply. I’ve contacted customer service twice and have not received any response. Very disappointed considering this app such high reviews. ### 1/5 — Complete Waste of time since app “Upgrade” *2021-04-03, version 6.3.0* Before the app was redesigned; it was absolutely wonderful! After taking just a few moments to link loyalty cards, clip available and/or new coupons, and submit receipt (if store did not have loyalty card or was not associated by telephone number); savings were automatically added to your account (and account credits had accumulated extremely quick with little to no effort). Since the app “upgrade” and was completely redesigned ; not only is there a significantly less amount off savings being offered at any given time; but many popular stores have only a handful of offers available (those offers that can be used at any store) and even when cards are linked and after taking the time to clip each offer available; account does not ever receive credit ! Complete waste of time and energy! Wish the app would go back to the way it had been prior to the “Upgrade”: “redesign”! ### 1/5 — Disappointed *2021-03-28, version 6.2.0* I used this app for a while without issue, however recently it’s been nothing but problems and I don’t get half the cash back I’m due. When I submit target receipts, it doesn’t register at submitted. When I reach out to their support desk you first have to go through their bot before getting the opportunity to email a real person for help. And then they just end up telling you it takes time for them to show up and it can take up to a week to get a redemption credit. It’s just terrible. It seems to work okay with loyalty cards, but not great because even that misses some offers. Also, I changed my email over a year ago, and they keep sending my help emails to my old email address somehow and no one at support is able to figure out why. ### 1/5 — Frustrating Hidden Policies *2021-03-21, version 6.2.0* I use several coupon and rebate apps, and this one has been overwhelmingly disappointing with how strict the redemption polices are (which you aren’t really aware of until you encounter the issues like I have). No other rebate app that I use is so adamant about not crediting you when the “offer is redeemed after transaction date” This must be something with Quotient Technology Inc. because no other app that I’ve used has been so annoying with this stipulation. Here’s what happens: you add an offer to your list, the offer expires on or around when you went shopping, so the offer is available again and your add it to your list once more and submit this receipt for the same item. This is a real thing, and they will not credit you for your coupon even though the date is the only thing “wrong”. ### 1/5 — Horrible app and horrible customer service *2021-01-13, version 6.0.3* I was excited about this app and it had great potential if they could fix multiple issues. Cash back is not instantaneous. Every time I submit a receipt it says it should appear in within 15 minutes but take as long as three weeks. It has always taken me three weeks or longer to get cash back. Contact customer support through the app is an absolute joke. Every other app I use allows me to easily create a ticket and I get an email confirming a ticket has been submitted. Multiple emails to customer service either go unanswered or the answer is a generic response. At this point I only submit the receipt for items I would buy anyway, that way if the other cash shows up it’s simply a bonus. ### 3/5 — Cash back ok if receipts are scanned *2020-12-12, version 6.0.3* The processing time has improved for scanned receipts....finally. But they still have a lot of work to do on linked cards. I occasionally get a notice from PayPal that I have received money, But I have no idea what offer was successful. No matching email from you and nothing shows up in redemption history. Suppose I expected two offers to produce rebates. I cannot even tell which one worked so I can check the fine print and see if there is a good reason the other one did not. But the biggest problem is what appears to be a limit of one when linking store loyalty cards. Period. If a household has two cell phones, it can easily have two loyalty cards. Why do you care whether he or she picked up diapers? And trying to switch the app between accounts simply doesn’t work. Stop assuming all husbands are coupon trainable. And stop displaying some nonexistent cryptic card number when I link a phone number. I cannot even tell easily which account is linked at any given moment. **Developer response:** Hi, thank you for your thoughts. Hopefully these answers help: In order to see the status of your submission, tap on the profile in the top right corner and tap 'redemption history'. You are not able to to use the same single offer in two trips (unless it is listed as a One or Many offer, like in SavingStar.) The offer should disappear after you submit it (there may be offers similar to it in different sizes you see). The reason we require one account per device is to avoid fraudulent accounts. We know this doesn't apply to you, and it's unfortunate, but we want to be safe. If you still have questions, we're very happy to answer - just drop us a line on social or at support@coupons.com. ### 1/5 — Excuse after excuse for not honoring rebates. *2020-12-02, version 6.0.3* Your app still does not work. You sent me a email that I would receive my rebates within so many days. Time is up and I haven’t received a thing. I entered another rebate and it does the same thing. Verify this verify that when it was already done, shouldn’t need to be done everytime and still receipts don’t show in the account although your email says you received them. This app worked fine before you changed it and should now. People don’t have time to jump through hoops to get their rebates. You give people so many different excuses and things to do it’s ridiculous. It looks like nobody knows what the problem is and you need to admit that and take it down. The complaints you have this sounds like a scam. I just received another response from you to do things I have already done and my account says it was done but still no rebates just your incorrect response. Funny thing is a prior email said I would receive my rebates in so many days and everything was fine. Still nothing shows not even receipts. Sounds like your having fun playing a mind game. Your app should be removed from the App Store until you know it works properly. I’ve never seen such nonsense in my life. You should and will be reported for not paying people their rebates. Don’t waste your time with this app people. Report them if you don’t receive the rebates you have already submitted or the balance transfer from Savings Star. **Developer response:** Hi, we're so sorry this happened. We're not quite sure of the issue here - but you will need to verify your phone number and add a PayPal in order to get paid. If you're having trouble, it's possible your number and PayPal are attached to a previous account, but we can help connect it. Please email us about that issue and we will fix! ### 1/5 — Did not get paid for several items *2020-11-20, version 6.0.2* I had no choice to switch to this app when they merged with SavingStar and I had money in that account they make you switch over to get paid which I didn’t appreciate! SavingStar was great and I always got paid when I bought items. This app is very sketchy! I selected multiple items and linked my loyalty card. I also noticed a couple days later all the offers had been I selected so I had to go back and do it again before shopping. Now 2 days after shopping, I get $2.75 back and it was well over $20-$30 in rebates I was supposed to get! I bought things I usually wouldn’t have bought at the moment just to get the rebates back because I knew I would eventually use the items. So when I went back to look at my list also tons of offers have just completely vanished and gone so I have no idea how many or how much there were! Also, multiple items I bought and should have gotten paid for are now not selected again mysteriously. Not buying it, scam! Waste of time and money not worth it! **Developer response:** Hi, this sounds like a bad experience for you, and we're sorry about that. It's possible that the offers expired before you purchased the items. A few new offers went live Nov 22 (which may have been the exact same offers that expired, they just have new offer dates). I'll let the team know about this experience. Please make sure to activate your offers before you shop, and always keep in mind the expiration date. ### 1/5 — Hog wash *2020-10-28, version 6.0.0* I seriously believe that you guys go out of your way to ensure that people don’t print the coupons. The ONLY time that I have printer issues is when I attempt to print coupons. I deleted your app before because I was hip to the game. And for some insane reason maybe I’m bored I tried to give y’all a break again. You need to just stop wasting all us regular peoples time and just deal specifically with the shelf clearers. Because they are the ones who can print and do print your coupons from various email accounts and phone numbers. The rest of us who just want to get a few coupons to buy a couple of things have to deal with the constant lag and the system always saying you’ve printed coupons when you haven’t because your app timed out. Or you went from your email or whatever else BS y’all come up with the next time. Every time I open or see your logo the words that reverberate in my mind is “what kinda BS they gonna give me today just to print 5 coupons”. Your app is a waste of time, brain capacity, and just plain irritating. I’ll be watching for the class action suit that you will be paying out for your mess. I’m guessing y’all must get kick backs from these companies to frustrate people so they just pay full price. Anyhoo...adiós ### 1/5 — Nicely done! *2020-10-27, version 6.0.0* Nice app, easy to use, like the ease of printing from my iPad's and the many coupon choices of the products I use. This app has also introduced me to new products I have yet to come across elsewhere. I also like that it gives details on the different coupon products it offers. I mainly use this app to print coupons so I have not used the click to card feature, and I have not as yet explored the other features this app has to offer, so I can not say as to how I might like them. No longer “nicely done”. I happen to like printing, cutting and using coupons in the stores in which I shop. With the change made to this app I can no longer use it. For one thing the main store where I shop is not one that is connected to this app. Furthermore I do not have, nor do I intend to get a PayPal account. Therefore I have deleted this app, which is a shame because up until today I found it quite useful. **Developer response:** Hello and thanks for the feedback! With the new Coupons.com app, you don't have to print anymore, but you can always find our print coupons on our web site if needed. Do take a look at our cash back offers as they can be used at any store that provides an itemized receipt. Thanks! ### 2/5 — password and paypal link *2020-10-27, version 6.0.0* It kept telling me my paypal account info wasn’t valid and wouldn’t link it. I triple checked that I had all the info correct and it still wouldn’t do it. Figured I would log out and back in and see if it would work, but I forgot my password and their password reset link they send is not working. I had two sent to my email and clicked on the link immediately after having the emails sent and it took me to a page saying the link had timed out and asking me to resend the link. This is awful, if it won’t work at all there is no point in keeping this app. Especially when there are usually only 1 or 2 coupons I’m really interested in anyway. Ibotta is much easier. ### 1/5 — Bad app, bad service not worth the effort. *2020-08-06, version 5.5.0* I would have labeled it ok before. But I had a problem with a digital coupon loaded to my store card. Customer service if you want to call it that first pointed out several possible reasons (all my errors) on why it didn’t work. When I responded that they should be looking into these problems and issuing refunds, and fixing their system I was prompted to send pictures of the item and it’s barcode, my store card and receipt. After reviewing that they still did not offer me a credit for the coupon and instead told me to contact store customer support at a store that not only did I not purchase it from, it is not even in my area. I need to free up phone storage so guess who is going bye-bye?? This not that great app and it’s lousy customer service. ### 1/5 — Horrible APP - Updated *2019-11-15, version 5.1.4* Update: If things couldn’t get any worse..My husband created an account for himself and his needs and we were truly embarrassed when his account was able to print the coupons but neither Giant Food nor Wal-mart could read the coupons!!! I spend on average $300 every two weeks supporting two households. So, I had high hopes for this app...S A D. I have waisted many hours of my life that I will never get back trying to get coupons that I can use. I can print all sorts of things on my iPad with the exception of coupons through this App! To make matters even worse, Procter &Gamble use this company for their customers to print from. Their interface takes you through an endless loop of getting verification codes that they don’t recognize and then it takes you back to the input mobile number screen! Gggrrrrrhhhhh! I will now get the Sunday paper and kill trees needlessly.... **Developer response:** We are so sorry for the experience you've had on our app. We have fixed the recent printing issue on Apple devices. Can you please update the app and try again? Email support@coupons.com if you still face issues. Thanks! ## Most critical reviews (10 lowest-rated) ### 1/5 — 👎🏻 *2023-06-27* If I could give this app 0 stars I would, I submitted a receipt and I had 2 of the same item I purchased. I uploaded my receipt, scanned 1 of the items and something else. I was to get $6.00 cash back. I went on shopmium to upload the receipt and scan the other item I purchased 2 of making sure I did not scan the same barcode. The next day I went onto Coupons and it was giving me an error message that they are having trouble right now. I was reading through reviews on here so I didn’t even have to message customer service to know what happened. It is absolutely ridiculous that my account was banned when I didn’t do anything wrong. I did not scan the same barcode in both apps. It’s absurd that you expect people not to use other cashback apps. If I scanned the same barcode in each app to try to get double cash back I would understand being banned. Please do not reply with your typical generic response I will not be contacting customer service. I don’t need your app there are plenty of other apps I use that are equal to or better than your app. **Developer response:** We are sorry to hear that you are having issue with app. Please email support@coupons.com and our Support team can look into the issue. ### 1/5 — !!!!SCAM!!!! BEWARE!!! *2023-04-28* About a week ago or so I put in a receipt for cash back. When it got approved the cash back hadn’t been sent to my PayPal account yet so I waited a day or so and then contacted customer support and the excuse I got was we found suspicious activity on your account and you violated the terms of use so any pending cash back offers will not be accredited to your PayPal. Ok I understand but one mine were not pending they had already been approved for a few days! Also when I asked how I violated the terms of use/ ask to know what the suspicious activity was that they have claimed to have found on my account not any of the customer support agents could tell me what it was or how I violated the terms and the just ended the conversation! Very useless! All I have to say is BEWARE as soon as you do to many cash back offers they will all of the sudden find suspicious activity and deactivate your account and refuse you money they had offered in the first place!!! This APP should just be took down of the App Store! People shouldn’t have to deal with this! Also very unhelpful customer support agents! I would put negative stars if I could but you can’t! **Developer response:** We understand you have trouble accessing your account. Please email support@coupons.com and our Support team can look into the issue. ### 1/5 — Zero Support!!!!! *2022-11-25, version 6.14.4* Update 3: I reached out! They just closed the ticket saying my issue was resolved…. My account show negative and now I get a red error message. SCAM! Posting a copy paste message is not customer service! 2nd update: you “happiness team” has done noting. 10+ days in and my account is useless and the “happiness team” says there’s noting they can do. I’ve tried to close my account and apparently I can’t do that either. SCAM! Customer support is poor so please do not use this app. Update to their response below. I’ve already contacted the support team and their response was there’s noting we can do to fix the issue and said they were passing me to another customer service team. Uselessness! Something weird happened after connecting my PayPal to the app and I ended up with a negative balance and unable to pay out the rest of my coupons. Reached out to customer support to fix the issue and it took them 7 days to respond with we can’t fix the issue and have no idea what happened and then said they will update me if their care team finds an issue. So I’m deleting my account because why should I use it if it’s broken and no one knows how to fix it. **Developer response:** We are sorry to hear that your account is showing the negative balance. Please email support@coupons.com and our Support team can look into the issue. ### 1/5 — What the heck!?! *2022-09-18, version 6.14.4* I really loved this app and got so many of my family and friends to use it because I HAVE saved money and it most definitely WAS worth my time..until about 7 days ago!! After my last payment from Coupons it won’t even open..not thru my phone not thru my computer not on my husbands phone..NOTHING!! I’ve offloaded it..I’ve reloaded it..I’ve put in 4 separate help requests and have not heard anything back from anyone..What the actual fudgesicle is up with this friggen app/website?!? Is there only a certain amount of money you’re allowed to save before you unexpectedly get the boot or what?? Jeez..what a crappy crappy way to just cut people off!! ### 1/5 — Has something changed? *2022-08-10, version 6.14.3* I am trying to submit a receipt for multiple items. I clicked the plus signs for the items. I received credit for 1 item. I received a message back saying I needed to activate the other item. In the mean time I also found another item that I had purchased that qualified for a rebate. I clicked this plus sign as well before I resubmitted the receipt. I also clicked the box in my list. Am I missing something as far as activating the receipts? I’ve been using the app for a while and have never had to do anything else besides click the plus sign, scan the bar codes and take a picture of the receipt. When I message asking for assistance, the only response I receive is telling me to activate the offer. That is not helpful if they don’t explain what I am doing wrong. Please help! ### 1/5 — Does NOT link to your store card at all *2022-02-25, version 6.13.0* Even when customer service finally gets back to you it is impossible to send a receipt to them. They send you a link that doesn’t allow you to even upload the whole receipt then disappears. Also, when I complain that I’m not getting my cash back from items bought on a linked card they somehow are able to find SOME of the items from that trip but not the others. Why didn’t the items register without me having to contact you about it and why do I have to contact you multiple times to try and sort this out? Can’t you just fix the linked store card issue? ### 1/5 — Complete scam and the worst of these kind of apps I’ve ever used. DO NOT DOWNLOAD *2022-02-04, version 6.12.1* First of all, I understand the rules of this app and that it is not a traditional rebate app that you can use on top of other coupons so let’s get that out of the way. I used this app properly. It is still a scam. I linked my card it didn’t recognize what I bought. I submitted my receipts and it did however I have never been paid even though it says processed and everything is set up for payment my balance still sits at zero. Customer service has been incredibly slow and barely responsive. I have never had such a bad experience with these type of apps. It is a total scam and I think they just want to collect your receipts/purchase history/data and not even pay you for it! I’m glad I didn’t actually buy anything I was really counting on the cash back for I feel bad for anyone that did. DO NOT USE THIS APP ### 1/5 — Can not log back into my account *2022-01-06, version 6.12.0* I got an update for this app and once it was installed I was asked to log back into the account, once I updated the app I got locked out!!! I started to like this app but now I can not get back into my account even trying to reset from my email. All I get is there’s already an account with that phone number you can not log in. Well… duh it’s my account with my number yet this app has locked me out preventing me from going further with its use. When I try to contact support it says there’s an error what gives!!!!!! Update still NOTHING!!!!!!!!!!!!!!!!!!!!!!! What a waste of phone app space ### 1/5 — Waste of time *2021-08-12, version 6.8.1* This app is seriously such a waste of time. I’ve only had it a couple months, snd of the 5 times I’ve tried to submit a receipt I’ve had to contact customer support three times. Don’t buy things to get the rebate, it’s a 50/50 shot of whether you will or not. It took them 1 and a half weeks to figure out how to connect my PayPal account. Then they claimed it was fixed, but low and behold it wasn’t. Two more weeks they finally figured it out. Now I’m waiting on them to give me my 2.28 cents for hot dogs buns. They keep telling me my account doesn’t match up as having the offer - and yet, I have several screenshots to prove that I do have it. And not only is customer service incompetent, they are slow. It takes days to get them to respond Even though I immediately answer when they send a message. This app is a hot mess and will be deleted. It’s literally not worth it, I’ll stick with Ibotta and fetch. ### 1/5 — Don’t Waste Your Time *2021-06-17, version 6.6.0* This app used to be ok, however for the past two weeks and once more in the past the stop paying. When it happened the first time I thought there was a glitch in their system but this time I looked deeper and discovered that their issue is bigger. It seems like their financial management team are having issues with managing their funds if they have any left. I tried to contact the support team because although my receipts were processed and the credit was issued the money never were deposited in my PayPal account. They responded my case is being escalated but a week later I still haven’t heard from them or receiving any credit. I referred 3 friends and they told me they are having the same issue. If you don’t have money to distribute just be honest and inform your customers it’s that simple. There are other apps with more offers and reliable payout once you make the purchases. Stay away from this app until they get their act together if they ever will reach that level. ## Most praised reviews (10 highest-rated) ### 5/5 — Better than print *2020-11-04, version 6.0.0* I’ve seen a lot of reviews complaining about print but frankly I like the new app way more than before. Printing was painful and digital is the way to go. Scanning receipts is easy and I scan it in my car right after shopping. I could setup my account within minutes and was on my way to redeeming offers. There is no threshold like Ibotta to get paid and you get paid out for every offer you redeem. The offers now seem to be of higher value too. I would like to see some more grocery offers. ### 5/5 — Problems printing coupons *2019-12-12, version 5.1.7* I have been trying to print coupons & it just keeps freezing on me. Then it will say all of your coupons haven’t finished loading, do you wish to cancel or proceed ? Either way no coupons & it says you’ve already reached your limit on 2 prints. I’ve been trying for days. Managed to print about 20 coupons out of like 60 that I wanted to print. ### 5/5 — First receipt and I’ve already got $$ back! *2018-08-10, version 4.3.5* Of all the discount and coupon apps this has been the best so far. Ibotta and similar apps have very specific discounts on things I wouldn’t normally buy. They also have specific dollar amounts you have to reach first in order to get cash back. This app allows me to link my paypal and get almost instant cash back! Also it includes brand coupons instead of specific product coupons so I actually get to use the coupons! ### 5/5 — Terrible app. Don’t waste your time with this one *2018-04-08, version 4.3.2* I thought it would be pretty straight forward to use. I checked the items, purchased the items and did NOT use a coupon in them. Not a store or manufacturer coupon. I submitted my receipt and got a message to resubmit the receipt, which I now have done at least 6 times. I have also placed a line under the items and have written to customer service. After over a week, no response and same message being received. Very frustrating. ### 5/5 — Not honoring coupons *2018-01-25, version 4.3* I have used the app 2 time one times one in December and now recently on 1/23 and both times I have been asked to resend the receipt I did that easy time I was asked in December with the item marked and never got the coupon amount and now I tried again. I purchased the item and the amount veneer to get the coupon amount and I am going through the same things . This app must be a scam do not download ### 5/5 — Kept having issue with the app! And their customer service was nothing but canned responses *2018-01-19, version 4.3* I kept having issues trying to redeem one particular coupon they had. I keep trying to reach out to customer service for support and only kept getting was canned responses. They basically kept trying to say it was my fault or my phone's fault. But he didn't seem to have any issues with the same receipt for different items. So frustrating that they really can't help you at all through their customer service. Final straw was when they said that the issues must be because the offer expired, even though I had been contacting them for over a week and the offer had just been posted. I would give it a zero if I could. **Developer response:** Hello, We're disappointed to hear of this experience and that your issue was unresolved. Our Mobile App Team would like to look into this further and ask for any additional details. Please email us at mobileapp@coupons.com and include your Coupons.com account email, the offer, and receipt if you have it. -Eileen ### 4/5 — Bring back printable coupons *2020-10-27, version 6.0.0* Love that we can redeem rewards with our receipts but definitely miss having the convince of printing my coupons directly from the app. I haven’t tried redeeming receipts on the app yet but will once I do my next shopping trip. I tried printing coupons from the website and I instantly have problems for some reason and gave up. Would love to be able to access printable coupons through the app again it was so much easier ### 4/5 — Coupons App Hits & Recent Issue *2019-10-09, version 5.1.2* So here we have an app that normally functions just fine... Love this and it always adds coupons so you get fresh printable choices. But here we go now ... I’ve recently encountered what I believe to be a bug. I deleted and signed in again thinking it was a glitch. To no avail ... I am stumped ... The printers are searched for but never found plus I can’t back out of it and it never completes that printer search leading me to believe it needs something ... glitch addressed ... tested to see that this problem is an across the board problem... with the lack of printability of my chosen coupons the app has now become worthless to me but I have used it for several years trouble free (platform is for use with iPad ... and I tried deleting the app then reinitializing it from the cloud. I haven’t tried an iPad shutdown and reboot yet. Help! - An otherwise very satisfied user of your app. Still awaiting a fix for inoperable app! Won’t leave the search for printers screen ... is now totally worthless! Can’t use it anymore. Developer check! **Developer response:** We are so sorry about that. Our developers are currently looking into this issue and we'll have an update soon. Meanwhile, please email support@coupons.com with your device and error details. Thanks! ### 4/5 — Coupon App *2018-11-08, version 4.3.5* Who doesn’t love saving money? Couponing is awesome and this app makes it easy and convenient. There is a lag in the uploading of coupon to your account for store like Walgreens; it’s not an immediate recognition of the coupon for instant savings, so you’ll miss the opportunity to save on a purchase unless you wait a day after clipping the coupon. And you can’t upload the receipt later for stores that you have to attach the store saving card. And if you have more than one coupon for the same item, it appears that the register while only recognize the lesser saving of the two. ### 3/5 — Annoying *2022-01-30, version 6.12.1* Debating between two and three stars, but went with three because it I have received cash back in offers. This is not the first rebate app I would recommend to people looking to get a good deal or make a profit from what they purchased. Deals are very limited and you can get better points/cash back somewhere else. App is very finicky about when they decide the product meets requirements. Three times I was denied cash back because it doesn’t meet requirements, even though it’s the EXACT SAME product in the picture. When you reach out to support they basically say “sorry nothing we can do”. I have had this issue more than three times. Not understanding how the product is the same as the one advertised, but it doesn’t match? The barcode issue this app has is ridiculous. Are people supposed to scan each product hoping the barcode matches the offer? Without this issue happening more than I would like, this could’ve gotten four stars, but it’s annoying. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*