# Coursera: Grow your career — user reviews

> 2,439 indexed App Store user reviews of Coursera by Coursera, rated 4.80/5 from 174,768 ratings.

- Source: https://appshunter.io/ios/app/coursera-grow-your-career/id736535961/reviews
- App overview in markdown: https://appshunter.io/ios/app/coursera-grow-your-career/id736535961.md
- Rating breakdown: 5★ 157,411 · 4★ 12,315 · 3★ 2,526 · 2★ 787 · 1★ 1,729

## What do users think of Coursera?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient learning on the go
- 🎓 High-quality course content from renowned universities
- 👍 Flexible self-paced learning
- 💡 Opportunities for professional development and skill-building

**Cons**

- 🐛 Bugs and performance issues in the app
- 🔍 Difficulty navigating and accessing courses
- 💳 Misleading or confusing subscription/billing practices
- 🔒 Lack of customer support and troubleshooting options

**Commonly reported bugs**

- App crashes and freezes
- Inconsistent course progress tracking
- Issues with video playback and downloads
- Unreliable login and authentication

**Most requested features**

- Ability to save/bookmark courses for later
- Better offline support and syncing
- More intuitive course management and progress tracking
- Improved user interface and navigation

## Newest reviews (11 of 2,439)

### 2/5 — Ummm

*2026-08-19, version 8.17.0*

So far learned a lot but sometimes I’ll read something I’ll do an assignment or do one of those feedback assignments and an error will pop up or it’ll say I didn’t complete it. It’s kind of weird that sometimes on my computer it’ll say one thing on my phone. It’ll say another it makes things really confusing and hard to keep track of.

### 3/5 — $49 a month for it not to work half the time

*2026-08-18, version 8.17.0*

Always getting pop ups saying "something's not right" whenever I try to finish an assignment or reading.

### 3/5 — No sound

*2026-08-14, version 8.17.0*

It’s a shame, loved the app and was working great. Then the audio stopped working and no response when reporting the bug and nothing on your help forum. Tried via mobile and web browser.

### 5/5 — Best for yours graduations

*2026-08-03*

I have a new graduation for my future career.

### 5/5 — Estou amando aprender coreano na coubera

*2026-07-30*

Estou aprendeu coreano com o curso oficial da yonsei a faculdade dos meus sonhos é um bom começa já ir treinando neles

### 5/5 — Mr V

*2026-07-30, version 8.15.0*

Great so far!

### 3/5 — Hard to navigate compared to website version

*2026-07-27, version 8.15.0*

Trying to navigate the app is much more confusing compared to accessing Coursera through the website.

### 5/5 — Z

*2026-07-26, version 8.15.0*

Good

### 5/5 — Coursera

*2026-07-25, version 8.15.0*

I love this app it helps me with tons of Korean and you don’t have to pay but if you want you can❤️

### 5/5 — Too Tall

*2026-07-24, version 8.15.0*

Polygon 🤷‍♀️

### 2/5 — App Won’t Stay Awake

*2026-07-24, version 8.15.0*

While watching videos in a course the screen keeps sleeping even if the video is full screen

## Most critical reviews (10 lowest-rated)

### 1/5 — 無料トライアル期間中の課金とチャットサポートの強制終了

*2026-08-24*

無料期間中の証明書発行に注意。7日間の無料期間中の2日目に、修了したコースの証明書発行の方法を調べていると、誤って即課金して証明書を発行するボタンに触れてしまった。急いでキャンセルのためにチャットサポートへ連絡したが、ポリシーにより証明書が発行されたものは無料期間でもサブスクリプションをキャンセルできないとのこと。私は何度も、であれば証明書の発行もコースを修了した証明もいらないと言いましたがポリシーにより受付不可との一点張り。おまけに会話の途中でサポートエージェントが英語で話し始めたり、挙げ句の果てにはまだ会話をしている最中にこれ以上話すことはないと言ってサポートを強制終了した。この感じは日本の企業だとありえない対応だと思いました。無料トライアルに登録する際にはご注意ください。ちょっとあんまりだと思いました。

### 1/5 — Dark patterns

*2026-08-22, version 8.17.0*

No, I will not enable notifications “maybe later”. Give me a “no” option.

### 1/5 — Disappointing App

*2026-08-12, version 8.17.0*

Pretty much strips all functionality apart from watching videos. Forgot about trying to get on the website while you have the app installed.

### 1/5 — Annoying popups

*2026-08-10, version 8.16.0*

Stop asking my opinion of your app. Have a single star.

### 1/5 — Refund & Cancellation

*2026-08-09, version 8.16.0*

The website lacks transparency. They connect you to ai and have no direct contact to human agency. To view their policy, they expect you to take an hour to find couple sentences you needed (need to open up multiple pages they hyperlinked in their unnecessary and useless essays). If you purchased Plus and single course, you may overcharged for overlapping access and take days for you to not get a full refund.

### 1/5 — Feedback pop ups are annoying

*2026-08-08, version 8.16.0*

I actually really like the platform and the first time you asked for feedback I gave you five stars, but after every single quiz and every single video, I’m being asked to give another review and I’m super annoyed with it and it really degrades the experience in the platform

### 1/5 — So much for the “FREE” courses

*2026-07-31, version 8.16.0*

Total bait and switch when you read any promoted article a extolling the virtues of free certification programs with Coursera. Not a single one of them are free any longer.

### 1/5 — straight scammers

*2026-07-31, version 8.16.0*

After 7-days free they automatically take 24.50 from your bank account didn’t even ask just took it, and they don’t let you refund because “you could cancel anytime” when we could forget about this all the time because is not a priority thought, and in their policy we SPECIFICALLY can’t refund id we do a payment after our free trial end, it probably is a tactic to get money from us. awesome

### 1/5 — Hidden Refund Policy

*2026-07-27*

I requested a refund for Coursera Plus Subscription, but the process is extremely non-transparent. The system simply shows “Not eligible for refund” without providing any clear explanation, terms, or reasoning behind this decision. There is no visible link to detailed refund policy terms before purchase, and customer support does not proactively clarify the eligibility criteria.

This lack of transparency feels like a deliberate attempt to discourage refund requests rather than genuinely informing customers of their rights. Subscription-based platforms should clearly display refund eligibility conditions upfront — not bury them or leave customers guessing after the fact.

I would strongly recommend Coursera to make their refund policy more visible, accessible, and clearly communicated at the time of purchase. Until then, I’d advise potential subscribers to research third-party reviews before committing to Coursera Plus.

### 1/5 — Glitchy app/website and poor customer service

*2026-07-23, version 8.15.0*

Impossible to get a simple receipt from them. Then I found out there’s no way to cancel unless you dispute the transaction directly via your credit card company. Buyer beware!

## Most praised reviews (10 highest-rated)

### 5/5 — Incredible Resource

*2026-08-24, version 8.17.0*

So thankful for the courses and education I have at my fingertips with Coursera’s courses. Thank you!!!

### 5/5 — Good course

*2026-08-23, version 8.17.0*

If you are looking to learn more hop on the app

### 5/5 — Great

*2026-08-22, version 8.17.0*

Great

### 5/5 — Anatomy

*2026-08-21, version 8.17.0*

Very informative. Easy to grasp. Not boring !

### 5/5 — Amazing course

*2026-08-21, version 8.17.0*

Thanks for your cooperation 🙏

### 5/5 — Thank you!

*2026-08-21, version 8.17.0*

So happy tarot is on here!!

### 5/5 — Excellent

*2026-08-13, version 8.17.0*

Exactly what I am looking for.

### 5/5 — Excellent learning platform

*2026-08-12, version 8.17.0*

Coursera is amazing app for learning new skill and getting professional certification

### 5/5 — Good App Ux/Ui

*2026-08-11, version 8.16.0*

Love it

### 5/5 — Awesome source

*2026-08-04, version 8.16.0*

I love how easy it is to use and gives actual certifications

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
