# Courtesy Connection — Answering Service Software

> Answering service software for property management with call recording and reporting. (iPhone/iPad app by Courtesy Connection LLC.)

- Source: https://appshunter.io/ios/app/courtesy-connection/id1509723245 (this page in markdown: same URL + `.md`)
- Developer: [Courtesy Connection LLC](https://appshunter.io/developer/1509723244)
- Category: Business, Utilities
- Price: Free
- Rating: 4.00/5 from 4 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 47 MB
- Released: 2020-04-25
- Data updated: 2026-06-05
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/courtesy-connection/id1509723245/reviews.md

## What is Courtesy Connection?

Courtesy Connection is a full answering service software solution for the property management industry. Courtesy Connection:

* Provides highly customizable phone trees
* Records all calls
* Provides robust call data visualization and reporting
* Protects operator phone number privacy

NOTE: This app requires an existing subscription to Courtesy Connection.

## Key features

- Customizable phone trees
- Call recording
- Call data visualization
- Reporting
- Operator privacy protection

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/courtesy-connection/id1509723245/reviews.md

### 1/5 — Why?

*2024-08-26, version 1.11*

So let me see if I have this correct. AI now interprets a written transcript of a voicemail? 🤦‍♂️ why🤷‍♂️

### 5/5 — Service tickets

*2022-09-12, version 1.7*

I got service fast! Took 10 minutes to fix my issue. Jacob was fantastic!

**Developer response:** Hey, thanks for the feedback. And we agree -- he's awesome!! Just reach out if you need anything else, and have a fantastic week!

### 5/5 — Game changing

*2022-04-27, version 1.7*

I love this app as a Community Manager. We use it multiple times a day and wherever we are to get in contact with our residents- without giving up our own contact info- because the app calls from my office number. It’s great for when we need to work away from the busy office, need to ask a resident for unit access or have to reach out to residents after hours. Keep up the good work y’all! (And add a trackable texting option!)

### 5/5 — Perfect

*2020-08-21, version 1.7*

Courtesy Connection has great options for all of our property’s call routing needs. Anytime we need something changed or have a question, he is quick to respond. We changed to this product after using the same one for over ten years, it was an easy transition and we haven’t regretted it once!

### 5/5 — Great App!

*2020-05-31, version 1.7*

This app is a great reflection of the service it’s capability! The integration with OneSite is icing on the cake. We love the ability to quickly review and make calls to our residents!

## Frequently asked questions about Courtesy Connection

### What is Courtesy Connection?

Courtesy Connection is an answering service software designed for the property management industry. It offers features like customizable phone trees, call recording, and detailed reporting to manage communications effectively.

### Does Courtesy Connection require a subscription?

Yes, this app requires an existing subscription to Courtesy Connection to function. It is not a standalone service and needs an active account with the provider.

### What kind of reporting does Courtesy Connection offer?

Courtesy Connection provides robust call data visualization and reporting. This allows users to analyze call patterns, operator performance, and other key metrics for their property management business.

### How does Courtesy Connection protect operator privacy?

The software is designed to protect operator phone number privacy. This ensures that personal contact information is not inadvertently shared during client interactions.

### What devices is Courtesy Connection compatible with?

Courtesy Connection is available for iPhone, iPad, and iPod devices. This allows for flexible use across various Apple mobile devices.

### How often is Courtesy Connection updated?

The latest version of Courtesy Connection is 1.12, last updated on December 2, 2025. This indicates a commitment to ongoing development and improvements.

### Does Courtesy Connection have ads?

Yes, Courtesy Connection contains advertisements. Users should expect to see ads while using the application.

### What is the age rating for Courtesy Connection?

Courtesy Connection has an age rating of 4+. This means it is suitable for users of all ages, with no mature content restrictions.

## Version history (last 5 releases)

### 1.12 — 2025-12-02

- Pull down to refresh page
- Updated splash screen
- Ability to download call (and other) records to a flat file

### 1.11 — 2023-03-23

Added app privacy information. Added support for audio calls between Courtesy Connection support and end-users of the Courtesy Connection app.

### 1.7 — 2020-04-30

Additional fix for status bar rendering.

### 1.6 — 2020-04-29

Fixed status bar layout issue.

### 1.5 — 2020-04-27

Performance and rendering enhancements.

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## Related topics

[courtesy connection](https://appshunter.io/ios/topics/courtesy-connection) · [courtesy connection llc](https://appshunter.io/ios/topics/courtesy-connection-llc) · [courtesy](https://appshunter.io/ios/topics/courtesy)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*