# Cousins Maine Lobster (NEW) — Loyalty Program > Order lobster, find trucks/restaurants, earn loyalty rewards. (iPhone/iPad app by Cousins Maine Lobster LLC.) - Source: https://appshunter.io/ios/app/cousins-maine-lobster-new/id1383297740 (this page in markdown: same URL + `.md`) - Developer: [Cousins Maine Lobster LLC](https://appshunter.io/developer/1383297739) - Category: Food & Drink - Price: Free - Rating: 2.80/5 from 474 App Store ratings · 150 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 74 MB - Languages: American English - Released: 2018-07-04 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cousins-maine-lobster-new/id1383297740/reviews.md ## What is Cousins Maine Lobster (NEW)? The Cousins Maine Lobster app is a simple and convenient way to place contactless orders, find our trucks and restaurants, and to earn loyalty points with every purchase that you can redeem for free items from our menu. Be sure to download our app, refer your friends, and show your loyalty card at your next purchase to start earning! ORDER AND PAY VIA THE APP We're making Maine Lobster easy! Order ahead, pay directly on your phone, avoid the lines, and pick up your order at our truck pick up windows or our restaurant front of house. LOYALTY REWARDS Earn points for every order and redeem those points for free food! Orders placed directly in our app will accrue points automatically. If you order in person, simply present your in-app loyalty card to our cashier at time of purchase. NEWS & CUSTOMIZED OFFERS Be the first to get the latest news and receive custom offers just for using the Cousins Maine Lobster app and being part of our family. FIND YOUR FAVORITE TRUCK OR RESTAURANT We're bringing Maine Lobster to your neighborhood! Find your nearest Cousins Maine Lobster restaurant or truck and treat yourself today! GIVE FEEDBACK Submit your feedback and let us know how we're doing. At Cousins Maine Lobster we bring authentic Maine Lobster to unique neighborhoods across the U.S. by way of our food trucks and brick & mortar restaurants. We stay close to the source, proudly serving wild-caught premium lobster from Maine, accompanied by our Downeast Maine hospitality. Food as unique as the place it comes from, and authentic as the people who harvest it - that's what we're about. We look forward to serving you! ## Key features - Contactless ordering and payment - Find nearby food trucks and restaurants - Earn loyalty points on purchases - Redeem points for free menu items - Receive customized offers and news - Submit feedback ## Chart rankings - #208 in Top Free · Food & Drink (US App Store) ## What do users think of Cousins Maine Lobster (NEW)? Overall sentiment: negative **Pros** - 🚀 Convenient ordering - 🍔 Delicious food - 💳 Loyalty program **Cons** - 🐛 Buggy app - 🤔 Confusing navigation - ⏱️ Long wait times - 💳 Automatic tip added - 🔍 Difficult to find locations **Commonly reported bugs** - App crashes frequently - Unable to place orders - Incorrect order fulfillment - Lost loyalty points **Most requested features** - Order ahead for pickup - Improved app performance - Better location tracking ## Recent user reviews (10 of 150) All indexed reviews: https://appshunter.io/ios/app/cousins-maine-lobster-new/id1383297740/reviews.md ### 1/5 — Does not work *2026-06-18, version 112.20.50* The app doesn’t work at all. It’s been loading endlessly at the start, not even able to get into the app. ### 1/5 — App costing the company money *2026-06-15, version 112.20.50* I tried multiple times to order and it kept sending a “refresh” message. Finally gave up. Its 2026, get a working app. ### 2/5 — High Hopes *2026-06-01, version 112.20.50* I downloaded this app bc I saw on Facebook where this truck was going to be in my area today & advertised to order ahead. However, after I chose the correct truck for my location to order, it showed that the truck was actually somewhere else in another city entirely. Did not want to order in case the truck isn’t where it’s supposed to be or where it’s advertised. The good thing about the app is that it showed the menu & the prices so I’m at least aware of that before I go in person. ### 5/5 — Great app! *2026-05-31, version 112.20.50* I had a great experience with this app! I was easily able to find the location, make my order, pay, and pick up at the arranged time very easily. Absolutely no issues! ### 2/5 — Trash App needs improvement *2026-05-15, version 112.20.50* The app needs improvement from all prospectives it’s always crashing and I can never order food from the food truck it’s always asking me to cater. The food here is amazing but this app in the mobile App Store blows. I wouldn’t recommend getting unlesss they provide and update to software on app. ### 1/5 — Terrible app *2026-05-06, version 112.20.50* Extremely unintuitive and frustrating ### 1/5 — Simply doesn’t work *2026-04-25, version 112.20.50* You’d sell more food if the app worked and the only option wasn’t standing in a line for 2 hours. ### 1/5 — App Doesn’t Work as Intended *2026-04-16, version 112.20.50* I’ve had the app for a long time. But when I go in it keeps telling me to “Get the App”. Didn’t need updated. Deleted and reinstalled. Recognizes my points. Still says “Get App”. NO OPTIONS TO ORDER ON LINE. I’m going elsewhere for dinner ### 2/5 — Clunky *2026-03-15, version 112.20.50* Not super easy to use. It seems like they want you to use the app but I had issues putting my order in ### 2/5 — Basically useless *2026-03-05, version 112.20.50* First time downloaded the app because workers said to try ordering through the app. The option to order was never there. Every time I open the app it takes me to the last location. Then to get the app. I’ve yet to see how having the app is of any use except to check a schedule for the week. Seems pointless since it’s listed on their facebook page. Needs help in a big way. ## Frequently asked questions about Cousins Maine Lobster (NEW) ### What can I do with the Cousins Maine Lobster app? The app allows you to place contactless orders and pay directly from your phone, find the nearest Cousins Maine Lobster food trucks and restaurants, and earn loyalty points with every purchase. You can also receive news and customized offers. ### How do I earn loyalty points? You earn loyalty points for every order placed directly through the app. If you order in person, you can present your in-app loyalty card to the cashier at the time of purchase to accrue points automatically. ### How can I redeem my loyalty points? Your earned loyalty points can be redeemed for free items from the Cousins Maine Lobster menu. The app provides a convenient way to track your points and see what rewards you are eligible for. ### Can I find Cousins Maine Lobster locations with the app? Yes, the app features a function to find your nearest Cousins Maine Lobster restaurant or food truck. This makes it easy to locate where you can enjoy their authentic Maine Lobster dishes. ### Is the app free to download and use? Yes, the Cousins Maine Lobster app is free to download and use. The primary function is to enhance the customer experience through ordering, location finding, and a loyalty rewards program. ## Version history (last 5 releases) ### 112.20.50 — 2026-02-26 We introduce several interface improvements - your experience with the app will be better than ever! Known bugs have been fixed as well. ### 112.20.01 — 2025-11-12 We introduce several interface improvements - your experience with the app will be better than ever! Known bugs have been fixed as well. ### 112.20.00 — 2025-11-06 We introduce several interface improvements - your experience with the app will be better than ever! Known bugs have been fixed as well. ### 112.19.90 — 2025-10-09 We introduce several interface improvements - your experience with the app will be better than ever! Known bugs have been fixed as well. ### 112.19.80 — 2025-09-30 We introduce several interface improvements - your experience with the app will be better than ever! 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*