# Cousins Subs

> Rewards and loyalty program for a sandwich chain. (iPhone/iPad app by COUSINS SUBMARINES, INC..)

- Source: https://appshunter.io/ios/app/cousins-subs/id887627046 (this page in markdown: same URL + `.md`)
- Developer: [COUSINS SUBMARINES, INC.](https://appshunter.io/developer/1126510359)
- Category: Food & Drink
- Price: Free
- Rating: 4.80/5 from 8,931 App Store ratings · 118 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 153 MB
- Languages: American English
- Released: 2014-06-22
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cousins-subs/id887627046/reviews.md

## What is Cousins Subs?

We made it better! Your app experience just got an upgrade. Enjoy exciting new rewards, a fresh look with smoother navigation, and smarter ways to earn and enjoy your Cousins Club favorites. Update now and see why we believe in better!

## Key features

- New rewards program
- Smoother navigation
- Earn club favorites
- Redeem club favorites
- Fresh look

## What do users think of Cousins Subs?

Overall sentiment: positive

**Pros**

- 🚀 Fast service
- 👍 Friendly staff
- 🤗 Great food quality
- 💯 Reliable and consistent
- 🎉 Positive customer experience

**Cons**

- 🐛 App issues (crashes, bugs, login problems)
- 🙄 Slow service or long wait times
- 😕 Order errors or missing items
- 🧹 Cleanliness concerns (dirty dining areas)
- 💰 High prices

**Commonly reported bugs**

- App not opening or functioning properly
- Issues with online ordering and payment
- Rewards program not working as expected

**Most requested features**

- Ability to scan old receipts for rewards
- In-app curbside pickup functionality
- More customization options for orders
- Improved app stability and user experience
- Easier rewards redemption process

## Recent user reviews (10 of 118)

All indexed reviews: https://appshunter.io/ios/app/cousins-subs/id887627046/reviews.md

### 5/5 — Great sub

*2026-08-08, version 2.10*

Great sub and curds and pretty timely.

### 5/5 — Love Cousins

*2026-07-30, version 2.10*

Always fresh, and fries are always hot. Love my cousins subs

### 5/5 — Cousins

*2026-07-01, version 2.10*

Delicious 😍😍

### 5/5 — Tuna Sub

*2026-06-26, version 2.10*

Excellent and Fresh

### 1/5 — Barcode scanner doesn’t work

*2026-05-20, version 2.10*

Must manually type in barcode number for rewards. I’ve emailed about it and have not received a helpful response.

### 2/5 — Food is NEVER ready on time

*2026-05-12, version 2.10*

It completely defeats the purpose of ordering ahead when the food is never ready at the pickup time the app gives me. I should not still be sitting here 15 minutes after it was supposed to be ready!

### 1/5 — Issues with cashier

*2026-04-16, version 2.10*

Cashiers refused to provide water cup with food. She said we don't provide water cup with food. This is city violation for restaurants. Cashiers is Emma. Every restaurant in the world provides water cups in the world. She really need to understand

### 5/5 — Great!

*2026-03-25, version 2.10*

Friendly, Clean, great food.  Cheerful!

### 1/5 — Sends notifications when they are turned off

*2026-02-26, version 2.10*

Love our local cousins, no issues using the app, it was my preferred way to order for pickup. I’m uninstalling because it pushes notifications even when push notifications are toggled off in the apps settings. Worse yet, they aren’t even order updates, they’re exclusively advertising.

### 1/5 — Be respectful

*2026-02-11, version 2.10*

Customer service is terrible during the noon hours.. I understand we all go through things however leave the nasty attitude at home. Almost cancelled my order but I was so hungry

## Frequently asked questions about Cousins Subs

### What does the Cousins Subs app do?

The Cousins Subs app provides an upgraded experience for users, focusing on a new rewards program and improved navigation. It allows users to earn and redeem their favorite Cousins Club benefits.

### What are the key features of the app?

Key features include exciting new rewards, a fresh look with smoother navigation, and smarter ways to earn and enjoy Cousins Club favorites. The app aims to provide a better overall user experience.

### Is the Cousins Subs app free to use?

Yes, the app is free to download and use. There are no mentioned costs associated with accessing the rewards program or its features.

### Who is the Cousins Subs app for?

This app is designed for customers of Cousins Subs who are part of the Cousins Club or wish to join to take advantage of loyalty rewards and special offers.

## Version history (last 5 releases)

### 2.10 — 2025-11-18

We made it better.
Our updated Cousins Club rewards experience is here!
   . New reward values and point levels
   . Fresh look and smoother navigation
   . Streamlined redemption and checkout flow
   . Enhanced referral and discount options
Update your app and Make It Better with every bite.

### 2.8 — 2023-11-01

Minor Bug fixes

### 2.7 — 2023-08-21

Added Apple/Google Pay
Framework update
Removed "Dine-In" as a order method

### 2.6 — 2023-01-04

Minor bug fixes and improvements.

### 2.5 — 2022-02-21

Dine-in ordering enabled.

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## More apps by COUSINS SUBMARINES, INC.

- [50th Celebration](https://appshunter.io/ios/app/50th-celebration/id1499907082)

All apps by COUSINS SUBMARINES, INC.: https://appshunter.io/developer/1126510359

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*