# cove — user reviews > 14 indexed App Store user reviews of cove by cove, rated 3.30/5 from 34 ratings. - Source: https://appshunter.io/ios/app/cove/id1479746912/reviews - App overview in markdown: https://appshunter.io/ios/app/cove/id1479746912.md - Rating breakdown: 5★ 19 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 14 ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-08-12* Tried to use the app and kept sending a code to my email but never arrived. Tried 3 different email addresses and nothing ever came in. Seems to be no way to create a new account. App simply doesn’t work. ### 1/5 — App seems trash *2025-05-14* Couldn’t even get the initial welcome email. If I could rate it lower I would. ### 1/5 — AWFUL! *2025-03-08* Requires a code to set up but the app never emails it to you… endless circle of enter your email never to recurve anything and no way to contact anyone for help. My building confirms my email is set up in the system so clearly an app issue. Wish 0 stars was an option ### 1/5 — Great idea. Unreliable *2025-02-05* The idea is good to use the phone app to scan into the building but fails to work too often. I end up having to go to the lobby and show my driver's license, etc. ### 1/5 — Just downloaded, app crashes immediately *2024-12-12* I just downloaded the app and can’t open it b/c it crashed immediately. If I could leave zero stars I would! ### 1/5 — Doesn’t work *2024-10-22* App crashes when I try to open it ### 1/5 — Does not open *2024-10-05* Downloaded but cannot open it. ### 1/5 — App crashes every time I try to open it *2024-08-14* The app crashes whenever I tap on it. I haven’t been able to login. Flagging so hopefully the glitch can be fixed as I’ve tried everything on my end- including contacting customer service. **Developer response:** We at Cove sincerely apologize for the inconvenience you experienced, as we take user experience very seriously. While we had a temporary issue with app not working as intended, please note that everything has been resolved and you can use the Cove app with its full functionality. Thank you for your continued partnership! ### 1/5 — Won’t send emails to login *2024-07-17* Imagine making an app that requires a code from your email but it can’t email you ### 1/5 — Constantly Freezes *2023-07-04* This app constantly freezes up and I have to uninstall and reinstall when I want to make a reservation. Come on!!!! ## Most praised reviews (4 highest-rated) ### 5/5 — Great app and amazing support *2025-12-18* The app works flawlessly, I feel I can get the same work done no matter if I am on my computer or phone. The support team is incredibly diligent and are receptive to feedback. You can tell this is a product they are proud of and want to continue developing. ### 5/5 — Works really well *2025-12-16* My building added this recently - overall works great and the training was good. ### 5/5 — Intuitive, clean, and efficient! *2025-12-03* The Cove app gives us clear visibility within our building and between our property management team. response times, completion rates, and tenant satisfaction in one app. Setup was smooth, the team is responsive, and the product keeps improving. It’s helped us standardize processes and prove results to stakeholders. Excellent app! ### 5/5 — Great app *2024-08-23* Easy to use. Constant updates. Tenants enjoy it too. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*