# Cover by SynergySuite — user reviews > 62 indexed App Store user reviews of Cover by SynergySuite by SynergySuite, rated 4.70/5 from 2,647 ratings. - Source: https://appshunter.io/ios/app/cover-by-synergysuite/id1436579538/reviews - App overview in markdown: https://appshunter.io/ios/app/cover-by-synergysuite/id1436579538.md - Rating breakdown: 5★ 2,344 · 4★ 126 · 3★ 56 · 2★ 28 · 1★ 93 ## What do users think of Cover by SynergySuite? Overall sentiment: negative **Pros** - 👍 Simple and straightforward layout - 👍 Great app overall **Cons** - 🐛 Frequent loading issues - 🐛 Inability to change availability - 🐛 Timesheet issues after update - 🐛 Inability to see schedule or coworkers - 🐛 Unreliable and buggy overall **Commonly reported bugs** - Dashboard feature completely unusable - App won't load or let users access their schedule - Absence request functionality not working - Notifications not clearing **Most requested features** - Ability to see time off requests - Option to view schedule by role and alphabetically - Ability to see who is scheduled to work ## Newest reviews (13 of 62) ### 2/5 — Unable to see the schedule *2026-09-07* The schedule stopped loading since last week for a couple days and it’s still not loading for me. I had to rely on my email to see the days I work. It’s unreliable because my boss tends to change the schedule without updating to make it show up on my email so I had to guess the days I work. ### 1/5 — so buggy *2026-02-08* bro the dashboard aka the home screen has been glitched out for like 6 months now. maybe even more. everytime i open the app it just stays in this infinite loading screen and i have to press Schedule to actually see anything ### 1/5 — i cannot open the dashboard *2026-02-06, version 3.6.0* the dashboard function (to look at hours and stuff just never loads anymore. ### 1/5 — bru *2026-02-02, version 3.5.0* i cant see anything it just on a blank loading screen and ive deleted it 2 times now ### 3/5 — PDF *2026-01-28* Change the PDF view. The new update has made it so sections are completely disorganized. It is difficult to look at. Keep it the way it was: section by role and alphabetical in that section. The new pdf view is alphabetical, not dependent by role. Please change this as soon as possible, this is frustrating. ### 1/5 — unusable app now *2025-12-29, version 3.5.0* the dashboard feature is completely unusable, nothing will load at all ### 1/5 — app *2025-09-27, version 3.4.0* the app just spins over and over never lets me see my schedule and who i work with ### 1/5 — Can’t change availability *2025-09-06* I’m not sure when this started but the whole app loads so slowly and I’m completely unable to change my shift availability, that whole page is just blank. It’s been like this for at least the last couple days. ### 1/5 — Will not work *2025-09-05* I updated the app and after I did so, nothing would load for me. I can’t change my schedule, can’t view my schedule, anything. ### 1/5 — Didn’t load! *2025-05-09* Any time I want to check my schedule it didn’t load and I have to check it on my email!🤬 ### 2/5 — not good. *2025-05-02, version 3.2.1* every time i go to open the app nothing ever loads and its fully up to date. i just need to make shift requests. ### 2/5 — . *2025-04-07, version 3.2.1* how do I view all my coworkers even on days im not working?? ### 1/5 — It takes forever to load and I can’t see my schedule😠 *2025-01-25* It takes forever to load and I can’t see my schedule😠 ## Most critical reviews (10 lowest-rated) ### 1/5 — Please find a solution *2026-09-08* One of the most difficult apps I’ve ever downloaded, it stops working every other week and you’re met with a loading screen. None of us can see when we work, and even with the email schedule confirmation it still doesn’t show updated schedules so there’s really no telling when you go into work. Also, sometimes it says I haven’t even clocked in at all and my timesheet will be completely empty after a 12 hour shift ### 1/5 — Not loading *2026-09-07* I keep trying to check my scedual but whenever I open the app the only things that load are my notifications and chat my schedule and dashboard aren’t loading and I’ve tried for a whole week to make it load and it still won’t I use my schedule to see who I am working with and now currently I cannot see it. Don’t know how to fix it. ### 1/5 — Bad *2026-09-06, version 3.8.0* Worst app ever, never loads and no it’s not a reception issue. I shouldn’t have to redownload the app every month just for it to work properly ### 1/5 — slow app *2026-09-05, version 3.8.0* this app is so slow it takes me about 10 minutes to view my schedule every ### 1/5 — Barely loads (if at all) *2026-09-05* after an update two days ago, the app doesnt load my schedule, dashboard, or profile at all! no matter what WiFi I use, nothing changes. ### 1/5 — My shifts never load (iPhone 17 pro) *2026-09-04* Whenever I try to view my shifts anywhere except work or try to see who I’m working with, it never loads unless I’m on the WiFi at work, not even at my home WiFi getting at the very least 1gbps network speed ### 1/5 — App *2026-08-29, version 3.7.0* The app doesn’t load everything it is slow when pulling up schedule ### 1/5 — Please quit asking me to rate it!!! *2026-07-31, version 3.7.0* It needs to stop asking me to rate it anytime I’m trying to access my schedule. ### 1/5 — Inoperable *2026-07-14, version 3.7.0* After I updated the app, the app no longer works. I cant see my schedule or anything. Please fix this. ### 1/5 — App stopped working *2026-03-17, version 3.6.0* All stopped working can’t even get on it . Now I’m kinda screwed for work lol. ## Most praised reviews (10 highest-rated) ### 5/5 — It aight *2026-05-26* It’s kinda slow sometimes. But it works ### 5/5 — Costa Vida *2026-04-21, version 3.6.0* Go Costa! ### 5/5 — Great app! *2026-01-08* The app is very simple, not hard to understand at all. Straight forward layout 10/10. ### 5/5 — Cover shift lane for me *2025-11-03* Leader at night close bonus ### 5/5 — Stupid *2025-07-10* It won’t load no matter what ### 5/5 — Cover shift lane *2025-07-01* Leader at night close bonus ### 5/5 — Oh yeah *2025-01-18, version 3.1.0* Woah it's so awesome ### 5/5 — Love the new update *2024-11-14* After the new update, I love using the app!! It’s awesome! ### 5/5 — Good app *2024-10-28, version 3.0.0* Good app ### 4/5 — Cultural Biz *2026-08-19* It allows adjustable tasks pinpoint features from any place to up keep the work place on the go! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*