# COVI — user reviews

> 7 indexed App Store user reviews of COVI by Axiom Product Administration, LLC, rated 3.86/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/covi/id1097526270/reviews
- App overview in markdown: https://appshunter.io/ios/app/covi/id1097526270.md
- Rating breakdown: 5★ 13 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6

## Most critical reviews (7 lowest-rated)

### 1/5 — Axiom

*2024-04-01*

Not sure if Covi is Axiom. But trying to cancel is a nightmare. I traded in my car over a month ago and they are still charging me and their customer service is terrible.

### 1/5 — Doesn’t Even Work

*2022-08-02*

Won’t send me a confirmation email to even create an account. Completely useless.

### 1/5 — Doesn’t work

*2021-04-16*

The app doesn’t recognise my VIN and it doesn’t register. The contact box on the website is broken and only comes back with an error. No support. Doesn’t work.

**Developer response:** Thank you for bringing this to our attention. We're looking into the issue on the website right away. We'd love to help improve your experience, please send your VIN to support@mycoviapp.com so we can make sure you are able to sign up successfully.

### 2/5 — Oversold

*2019-09-26*

App can be so much more. The features in the advertisement are wrong as none of them work and the service notifications make no sense to what the car needs. I can’t even see my contract with Axiom as advertised.

**Developer response:** Thank you for your honest feedback! We'd love to help improve your experience, please send your Email address to support@mycoviapp.com so we can make sure you are able to view your Contract and viewing relevant maintenance items.

### 5/5 — So far so good

*2026-05-10*

The app is pretty good at keeping u up date on claims

### 5/5 — Easy to use and view my svc contract

*2024-06-02*

Easy to use and view my svc contract

### 5/5 — Sweet App!

*2023-01-26*

I saw that the app received an update and then when i opened it up, wow! Love the graphics and the update images of my vehicles. Very clean. Easy to navigate and find my documentation. Personally, I think this app is better than the manufacturer’s one they try to get you to download and use, which was not fun getting used to. I will stick with COVI as my preferred app moving forward now!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*