# COVID-19 EHS — user reviews > 86 indexed App Store user reviews of COVID by EMIRATES HEALTH SERVICES ESTABLISHMENT, rated 3.23/5 from 83 ratings. - Source: https://appshunter.io/ios/app/covid-19-ehs/id1504980550/reviews - App overview in markdown: https://appshunter.io/ios/app/covid-19-ehs/id1504980550.md - Rating breakdown: 5★ 42 · 4★ 1 · 3★ 3 · 2★ 8 · 1★ 29 ## Newest reviews (18 of 86) ### 3/5 — Could not book an appointment *2022-02-04, version 3.5.1* Trying to book an appointment but it doesn’t show the facilities for vaccination ### 1/5 — Bad *2021-09-05, version 3.2.1* Very bad ### 1/5 — No appointment date available. *2021-09-04, version 3.2.1* Tried several dates does not work. ### 2/5 — emirates option missing *2021-09-01, version 3.2.1* we apply for vaccine exception request but the abu dhabi emirates is not showing so how do i apply iam living in abu dhabi ### 3/5 — PLEASE FIX APP *2021-08-31, version 3.2.1* The newest update made it not possible for someone to use outside UAE. App was working yesterday. I am a visitor, not a UAE resident. ### 1/5 — Doesn’t work *2021-08-31, version 3.2.1* Won’t let me book an appointment no matter what date or center I pick. ### 1/5 — OTP code screen is stuck *2021-08-22, version 3.2* Does not move past the OTP code screen even with the correct code and resending the code. ### 1/5 — Needs A Lot of Improvement And Coordination *2021-08-16, version 3.2* It takes so many attempts to book an appointment, because every time I try it shows that there are no appointments for the date that I choose. And When I finally succeed and get one, they told me (in the Expo center) that all the Pfizer vaccine have finished. Although I have came at 10 clock in the morning. Now I have to book another appointment. Beside all of that the call center does not help. ### 1/5 — Need an update to this app *2021-08-13, version 3.2* I booked an appointment via app and after reaching to the centre they informed that vaccines are over (no more stock at that time) so I tried to cancel my booking to be able to book a new one and no options to cancel it, called the call center and informed to send an email and I did but until now no response and solution to my issue. Such a disappointment. ### 3/5 — Exemption request form page there is no option for Abu Dhabi emirates rest all emirates have *2021-07-29, version 3.2* Exemption request form page there is no option for Abu Dhabi emirates rest all emirates have ### 1/5 — I can’t book my second vaccination appointment! *2021-07-28, version 3.2* I have been trying to book shot number 2, but the appointment selector gives no options for Pfizer in Dubai. No one answers the phones. Please help. ### 1/5 — Fully booked or no appointments available *2021-07-13, version 3.2* I been trying to book an appointment for 3days now. But still no luck of finding available date or fully booked. Its your system glitch or what? All following dates are not available even appointments for next month is not available. Can you help us with this one? ### 1/5 — No appointments data *2021-07-02, version 3.1.1* Trying to book my appointment for a month now and nothing. ### 1/5 — Unable to book appointment *2021-06-28, version 3.1.1* I am trying to book appointment through Apple IPhone... this application is not working ### 1/5 — Lot of bugs, Cannot select the dates *2021-06-28, version 3.1.1* I have been trying since last 10 days and i have called customer care many times and filed complaint. Till now the problem hasn’t been fixed ### 2/5 — Not very helpful *2021-06-21, version 3.1* I tried booking a vaccine on this for days, but it doesnt show absolutely any appointment availability. Like none. If you have a Dubai visa try the DHA app, its easier. ### 1/5 — System is broken *2021-06-20, version 3.1* Booked appointment but got send back home from centre. Whole system is broken ### 1/5 — Disappointing app ever.! *2021-06-19, version 3.1* We just cannot book appointment for second dose vaccine.! It always says slots are not opened. There is no proper customer support as well. ## Most critical reviews (10 lowest-rated) ### 1/5 — It off *2022-09-17, version 5.1.1* The app doesn’t work and I’m stuck with the main page I hope even if the app updates it still support the old version phones and can be work with or without new updates it kind of disappointed ☹️ to me ### 1/5 — رقم الهاتف *2022-09-11, version 5.1* انا ماخذ موعد حقي وحق اعيالي ورقمي موجود بالسستم. كيف المسج يوصل حق اخوي. رغم فرق الاسم و رقم البطاقه ### 1/5 — Crashing *2022-09-10, version 5.0* It was working fine on one phone and now it is not. I had to download it on my other phone and it keeps crashing. Non-functional app. ### 1/5 — Rubbish app *2022-07-27, version 4.1* I booked an appointment for covid booster and i received text confirmation for the shedule, but when i went to the location, they said they dont have booster,such a waste of time ### 1/5 — I can’t book an appointment *2022-07-26, version 4.1* Is there something wrong with the app? I can’t book an appointment. I tried different Emirates or vaccination centers but when I tried to book it, it says “appointment not available”. I selected the timings and all! ### 1/5 — Very Dissapointed *2022-07-22, version 4.1* i booked an appointed a month prior to the vaccination day, by slip of a finger, i clicked “x” and cancelled the appointed. I tried to book again for the same details, it shows “fully booked” i tried again with a gap of 4 months, it shows “fully booked” i called the customer service and asked then how come in matter of seconds, my booking was taken ( in my mind, this is not like justin bieber concert right?) the customer service rudely answered me “it got fully booked. if it shows fully booked, it is fully booked” so i asked him, trying to share my frustration over their app.. he cuts me halfway and answers to me. i even told him to let me finish talking.. and he even called me out that i was rude!? their customer service is below standard!!! ### 1/5 — Non-funtional *2022-04-27, version 4.0* Why update the app’s looks if it’s going to ruin the functionality? When booking PCR appointments it sends you the OTP without taking you to the page that you’re supposed to write it in making it impossible to book. ### 1/5 — All are inactive *2022-02-11, version 3.5.1* Software is not working at all. Trying for boater doze appointment no option. Regular vaccine appointment no seclude. All option is inactive. I am wasting my time. I am trying to appoint for boater doze. I called lot of toll free number to get appointment but I can’t ### 1/5 — Can not make the booking *2022-01-28, version 3.5.1* I have tried on several occasions to do the booking. Last time I have included 1 month to check the availability. The answer- no dates available. For a month? ### 1/5 — No appointments *2021-10-03, version 3.3* No matter which emirates I choose, no matter what date range I select this app always says no appointments open for selected day ## Most praised reviews (10 highest-rated) ### 5/5 — Profile Feature is amazing *2022-09-12, version 5.1* New user profile feature makes it easy and fast to book appointments without having to wait for OTP every time. Great job ### 5/5 — The new update is great *2022-09-05, version 5.0* The process of booking appointment got smooth and easy, It allows you to fill your information only once. You can add your family members in the App as well. ### 5/5 — Very useful *2021-05-19, version 3.0* Application is not working properly kindly do the needful ### 5/5 — 2nd dose *2021-05-18, version 3.0* I get my 1st dose in dubai mall (mar 19 ) and as per their advised I can get my and 2nd dose in Ittihad, Trade center , Grand hyatt, but getting an appointment thru this app is difficult , I go back and forth many times in dubai mall to try my luck and unfortunately un able to get my jab, they told me that appointment system sometimes is offline and the slot is close I had to try many times, and after several attempt to make an appointment I manage to get on May 4 in Ittihad, and successfully get my second dose. Going there without an appointment from this app will make you frustrated and angry because sometimes even if the security guard allow you to go in there is someone inside checking the appointment again as per my experience, try to be patient and try again and again. ### 5/5 — Second Vaccination Dose *2021-05-10, version 2.8* Why is it that we cannot get appointment bookings for the second dose. I have tried for 3 weeks now and i can not ### 5/5 — No appointments *2021-05-03, version 2.7* I make my 1st dose in mall of the emirates and that is fast as per nurse who injected mr comeback after 21st day but before that happen it’s closed already but they designated place, so I wait for my My second dose on 26 of April that is my 21st day after 1st dose but on 26 of April I received a message that the vaccine is change to May 10 and May 17,2021 morning of my 21st day but still I go to World Trade Center and grand Hyatt hotel saying their that we need to follow the message that I received but now that message is not eligible anymore you need to make appointment by this app ok I’ll appointment but their is no slot I have 29days now you don’t have or give some slot to those who will make for 2nd dose and send a message or email to us so that, theirs is no need of appointment cause we cannot get slot . I hope you can do something about this issue cause it will affect also my work most of the company looking a card that will have second dose. Thank you god bless ### 5/5 — Booking is for Dubai only *2021-03-21, version 2.7* I’m unable to book an appointment for any city other than Dubai ### 5/5 — Nicely updated *2020-04-23, version 1.0.2* Awesome up to date news about COVID-19, helps a lot, highly recommended for the time been!!! ### 5/5 — Salute MOHAP *2020-04-16, version 1.0.2* Well done team MOHAP..... Amazing work... Team behind this deserve a big salute..... Very efficient approach by team MOHAP in this fight against the COVID-19 pandemic. Your are the real heros. This app should be downloaded by all residents and public in UAE. By this we will ensure tracking and tracing of COVID-19 patients and people who came in proximity with the positive patient. Amazing idea..... Salute to you Team MOHAP......... ### 5/5 — Amazing app *2020-04-10, version 1.0* This app is great ! Everything u need to know about covid-19 is mentioned in an easy way to understand, with the latest updates about all cases, plus contacting a doctor makes it even more special 5 stars 👍🏻 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*