# COVID19 - DXB Smart App

> COVID-19 information, statistics, prevention, and paramedic support app. (iPhone/iPad app by Dubai Health Authority.)

- Source: https://appshunter.io/ios/app/covid19-dxb-smart-app/id1504818399 (this page in markdown: same URL + `.md`)
- Developer: [Dubai Health Authority](https://appshunter.io/developer/475078365)
- Category: Health & Fitness
- Price: Free
- Rating: 3.28/5 from 959 App Store ratings · 50 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.0 · 141 MB
- Languages: English
- Released: 2020-04-10
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/covid19-dxb-smart-app/id1504818399/reviews.md

## What is COVID19?

Dubai Health Authority(DHA) has launched a smart application in Dubai, United Arab Emirates that will help you get information about COVID-19 Symptoms, how you can prevent yourself from it and what treatments can be adopted to reduce the risk.

This application will gives you real statistics worldwide and with in United Arab Emirates, this is helping to stop spreading fake stats, counter fake NEWS circulating around people and gives personalized support from designated paramedics incase you’re infected by COVID-19.

A new virus called the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) has been identified as the cause of a disease outbreak that began in China in 2019. The disease is called coronavirus disease 2019 (COVID-19).

The virus is a type of coronavirus — a family of viruses that can cause illnesses such as the common cold, severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS).

Cases of COVID-19 have been reported in a growing number of countries, including the U.S. WHO declared a global pandemic in March 2020. Public health groups, such as the World Health Organization (WHO) and the U.S. Centers for Disease Control and Prevention (CDC), are monitoring the situation and posting updates, treatment and prevention recommendations on their websites.

## Key features

- COVID-19 symptom information
- Prevention guidelines
- Treatment recommendations
- Worldwide COVID-19 statistics
- UAE-specific COVID-19 statistics
- Personalized paramedic support

## What do users think of COVID19?

Overall sentiment: negative

**Pros**

- 👍 User-friendly app
- 🚀 Provides useful information
- 💡 Helpful for traveling during COVID-19

**Cons**

- 🐛 Buggy and unreliable
- 🤯 Frustrating user experience
- 🚫 Lack of customer support
- 🤔 Confusing and unintuitive

**Commonly reported bugs**

- Incorrect date/time information
- Deletes user data and requires re-entry
- Issues with uploading documents and scanning QR codes
- Activation SMS not working for international numbers

**Most requested features**

- Allow updating phone number
- Automatically issue certificates after quarantine
- Integrate vaccination records
- Improve user interface and navigation

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/covid19-dxb-smart-app/id1504818399/reviews.md

### 2/5 — Can't change phone number - no customer support

*2022-10-25, version 6.2*

Title is self explanatory, i’ve tried contacting customer support multiple times through the app and it seems like no one ever gets back to you.
This is absolutely frustrating as some of us do change contact numbers you know?!

### 1/5 — App is simple but 0 customer service

*2022-08-11, version 6.2*

The app doesn’t have much information except it tracks your location but after I am done from isolation period I have been struggling with customer service to provide me with a letter to hand it over to my work that I was upset from work for ten days, but no one helped with this matter for two days and still waiting their response. Thanks for zero customer service.

### 5/5 — Feedback

*2022-07-21, version 6.2*

I’m very happy and satisfied because this app with the UAE is much more reliable and confident

### 2/5 — Hard to use

*2022-06-10, version 6.1*

I keep uploading documents and it doesn’t seem to take them. Also cannot add certain information as requested

### 1/5 — Can’t update phone number

*2022-06-06, version 6.1*

Let’s me update all my other personal info except for my phone number and provides no information about how to do this. Frustrating

### 1/5 — Worst of the worst

*2022-06-03, version 6.1*

Very confusing no ability to upload vaccination documents or test documents. Verification codes have no place to put numbers worst app I’ve ever used in my life and it all depends on me traveling tomorrow. Very frustrating

### 1/5 — Very hard to use

*2022-04-15, version 6.1*

Very hard to use no explanation or help button
User interface is very basics.
Cannot use without expert help.
No options to go back without loosing data.

### 3/5 — Not real time

*2022-03-27, version 6.1*

It doesn’t show real time. Info is delayed. QuarantineD ends… certificate should be automatically issued after completing isolation.

### 5/5 — Great tool for traveling

*2022-03-18, version 6.1*

We unexpectedly tested positive in our pre departure test.  This app is a life saver in understanding the process of departing the UAE if you test positive.

### 2/5 — Not user friendly . Needs some work

*2022-02-22, version 5.8*

I was directed to this app as a strong recommendation from Flydubai , as a transiting passenger. The app has good intentions but poorly executed .  It does not do a good
Job capturing data correctly for Passengers Transiting at DXB .
Please fix it or get rid of it

## Frequently asked questions about COVID19

### What does the COVID-19 DXB Smart App do?

This application provides comprehensive information about COVID-19, including symptoms, prevention methods, and available treatments. It aims to combat the spread of misinformation by offering verified statistics and personalized support.

### What are the key features of this app?

Key features include access to real-time COVID-19 statistics both globally and specifically within the United Arab Emirates, detailed information on symptoms and prevention, and the option for personalized support from designated paramedics if you are infected.

### Is there a cost to use the COVID-19 DXB Smart App?

Based on the provided information, the application is available for free. There are no mentions of in-app purchases or subscription fees associated with its use.

### Who is this app intended for?

The app is designed for individuals in Dubai, United Arab Emirates, who are seeking accurate and up-to-date information about COVID-19. This includes residents and visitors looking for guidance on symptoms, prevention, and support.

### How does the app help combat fake news?

The app provides verified, real-time statistics from reliable sources, both worldwide and within the UAE. By offering accurate data, it helps to counter the spread of fake news and misinformation circulating about the virus.

## Version history (last 1 release)

### 6.3 — 2022-10-25

We update the app regularly so we can make it better for you. This version includes minor bug fixes and an improved user experience.

## Apps similar to COVID19

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [SEHA](https://appshunter.io/ios/app/seha/id436297690) | 2.4 (87) | Free | Health & Fitness |
| [BeAware Bahrain](https://appshunter.io/ios/app/beaware-bahrain/id1501478858) | 4.3 (311) | Free | Health & Fitness |
| [COVID-19 EHS](https://appshunter.io/ios/app/covid-19-ehs/id1504980550) | 3.2 (83) | Free | Health & Fitness |
| [AarogyaSetu](https://appshunter.io/ios/app/aarogyasetu/id1505825357) | 4.2 (5,683) | Free | Health & Fitness |
| [MOHAP](https://appshunter.io/ios/app/mohap/id1462565560) | 3.1 (13) | Free | Health & Fitness |
| [myAster](https://appshunter.io/ios/app/myaster/id1562991616) | 4.6 (191) | Free | Health & Fitness |

## More apps by Dubai Health Authority

- [DXH](https://appshunter.io/ios/app/dxh/id1116440762)
- [Smart Mazad المزاد الذكي](https://appshunter.io/ios/app/smart-mazad/id1248763346)
- [DHA](https://appshunter.io/ios/app/dha/id6471334093)

All apps by Dubai Health Authority: https://appshunter.io/developer/475078365

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*