# CovidPass — user reviews > 84 indexed App Store user reviews of CovidPass by ATON, rated 2.83/5 from 6 ratings. - Source: https://appshunter.io/ios/app/covidpass/id1531863265/reviews - App overview in markdown: https://appshunter.io/ios/app/covidpass/id1531863265.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 3 ## What do users think of CovidPass? Overall sentiment: negative **Pros** - 🔒 Secure data storage for vaccination certificates - ✈️ Useful for international travel verification - 📱 Mobile-friendly digital passport solution **Cons** - 🐛 WhatsApp verification fails with 'not enough balance' error - 🌐 Only available in English language - ❌ Phone number verification completely broken - 🚫 No alternative verification methods working - ⏱️ Extremely slow app startup times - 🔐 Privacy concerns - requires excessive personal data - 📵 Incompatible with Apple/iOS users - 🗑️ No option to delete user data (GDPR violation) - 🔗 Forced WhatsApp dependency for verification - 📸 Cannot upload QR codes or vaccination documents - 🗺️ Lab location database incomplete or non-functional - 💥 Frequent crashes on iPad and mobile devices - 📖 Poor or non-existent user documentation/tutorial **Commonly reported bugs** - WhatsApp verification returns 'not enough balance' error - Phone number verification hangs indefinitely - Other verification options button non-functional - App crashes on startup (especially iPad) - QR code upload fails - Lab location map not loading - File upload from photos not working - Slow app initialization - Code transmission via WhatsApp not working - Registration process incomplete or blocked - Belgian phone numbers rejected - Canadian phone numbers not supported **Most requested features** - Multi-language support (German, French, Italian, etc.) - Alternative verification methods beyond WhatsApp - SMS or email verification option - Data deletion functionality for GDPR compliance - Support for multiple vaccine dose entries - Improved QR code scanning capability - Offline mode functionality - Better lab location database and mapping - Comprehensive user tutorial and documentation - Support for non-WhatsApp users ## Newest reviews (18 of 84) ### 1/5 — Warum braucht man die Personalausweisnummer *2021-07-01, version 2.2.7* Warum braucht man die Personalausweisnummer. Da benutze ich lieber die andere App. Da brauch ich solche Daten nicht zu erfassen ### 1/5 — No privacy at all they are liars *2021-06-22* I downloaded this app. Went to verify my phone and they want to send only to WhatsApp and no other choice. I am in Berlin. Privacy is automatically invalid as WhatsApp sends all info to Facebook who steals data So primitive as most apps send a pin code now. Do not trust this scam company ### 1/5 — So Grotten schlecht *2021-06-21, version 2.1.5* Funktioniert nicht. Liest nicht mal die Nationalität ein. Braucht eine gefühlte Ewigkeit zum Starten. Habe es wieder gelöscht. Schade, dass ich mindestens einen Stern vergeben muß. ### 1/5 — Just don’t work! *2021-06-21, version 2.1.5* I tried many times! After write my phone number jus blocked while I wait to confirm by WhatsApp! ### 1/5 — Waste of time! *2021-06-21, version 2.1.5* The app doesn’t allow progress past the verification screen and the ‘other options’ aren’t available. Don’t waste your time on this app. ### 1/5 — Schlecht *2021-06-20, version 2.1.5* Optionen werden nicht angezeigt, wenn man sie anklickt. Nach Eingabe der Telefonnummer und Anklicken des WhatsApp Buttons passiert nichts, außer der Kreis kreiselt. Wie viele Millionen User wollen Sie haben? So richtig schlecht! ### 1/5 — Ça ne fonctionne pas ! *2021-06-20, version 2.1.5* Après avoir introduit le numéro de téléphone et appuyé sur WhatsApp => « Veuillez patienter » éternellement… ### 1/5 — Nul *2021-06-18, version 2.1.5* Impossible de s’inscrire ! ### 1/5 — Doesn’t work 👎 *2021-06-18, version 2.1.5* Sorry, the application doesn’t work, it stops in the process of verifying my phone number. That’s the reason I’m giving only one star. Repair it please. Otherwise it’s a good idea for getting it. ### 1/5 — Doesn’t work *2021-06-17, version 2.1.5* Never sends a code - I’m in Canada. ### 1/5 — Doesn’t work *2021-06-17, version 2.1.5* It refuses to let me verify my account with my phone number. The “other” option doesn’t work. The “whatsapp” option just hangs with “please wait”. ### 1/5 — Scandaleux *2021-06-16, version 2.1.5* Saleté de traceur digital ### 1/5 — Abject *2021-06-16, version 2.1.5* Salut! Ça biche? Bon, je vais vous dire ce que vous savez déjà : votre machin, digne du crédit social du CCP, vous pouvez le garder. On fera sans. Merci, bises :) ### 1/5 — Error *2021-06-16, version 2.1.5* WhatsApp verification does not work ### 1/5 — Ne fonctionne pas *2021-06-16, version 2.1.5* Après avoir mis mon numéro de gsm et cliqué sur le bouton WhatsApp, un message nous demande d’attendre à l’infinie… c’est bon je désinstalle ! ### 1/5 — Funktioniert nicht *2021-06-15, version 2.1.5* Braucht ewig zum Laden, Code-Übermittlung per WhatsApp funktioniert nicht. Keine Alternative auswählbar ### 1/5 — Funktioniert nicht. *2021-06-14, version 2.1.5* Bei Versuch der WhatsApp Verbindung wird gemeldet: Not enough balance. Was immer das heißen soll. Wenn man andere Optionen wählt, wird nichts angezeigt. ### 1/5 — Pas au point *2021-06-14, version 2.1.5* Pareil : not enough balance. On en restera au bon vieux papier ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless App *2022-02-23, version 2.5* I can’t put in my dates OR my positive test.. i do not need testing ### 1/5 — Slechte app *2021-12-07, version 2.5* Discrimineerd mensen!!! ### 1/5 — Totalement inutile ! *2021-09-13, version 2.5* Application déficiente et mal conçue. Je reste aTousZnticovid. Il semblait que cette « appli » permettait de joindre son certif. À Wallet. Nul 👎 à l’usage. 😤 ### 1/5 — Crap passport *2021-09-11, version 2.5* This site does not work ### 1/5 — Crasha sempre. Inutilizzabile. *2021-09-06, version 2.5* Crasha sempre all'avvio da iPad ### 1/5 — Does not work here either *2021-08-31, version 2.5* Won’t allow apple users ### 1/5 — No delete profile option *2021-08-30, version 2.3* Total crap. Not clear how to delete profile. All these covid apps just hold copy and carry ur qr code you get in paper form. Why does this app hold my personal data. I think, the lack of “delete my data” is violation of gdpr and shall be reported ### 1/5 — Doesnt work *2021-07-31, version 2.2.7* Doesnt give me any lab location. Uploading my vaccination does nothing. “Tutorial” is just a review of what the app is supposed to do, doesnt explain how to use it. ### 1/5 — Attention ne fonctionne pas *2021-07-17, version 2.2.7* Attention cette application prend vos informations, photo, passeport, vaccination après bug sur bug de l’application A bon entendeur ### 1/5 — Rien ne fonctionne *2021-07-16, version 2.2.7* Ne reconnaît aucun fichier, refuse d’accéder aux photos, bref du temps perdu… ## Most praised reviews (5 highest-rated) ### 5/5 — Good app you might need ✌🏻 *2021-08-07, version 2.2.9* I have booked in one laboratory and to be honest my results was in such a good security! It’s a good app I really recommend if you guys wanna fly somewhere. also ! I have added recently my passe sanitary and it’s just amazing and most important thing is very safe. ### 5/5 — Endlich was einheitlich und ab 12 Jahre. *2021-06-10, version 2.1.5* Endlich eine App für Alle, Ich hoffe alle geimpften lassen es in ihren Handys eintragen. ### 5/5 — Funktioniert nicht *2021-06-03, version 2.1.5* Keine Funktion möglich 👎 Die französische App Tous Anti Covid funktioniert super und der QR-Code kann man einscannen ### 3/5 — Kein Streaming im offline Modus möglich!!! *2021-06-10, version 2.1.5* Soweit ich es bis jetzt feststellen konnte ist das Abspielen der Lieder nur online möglich! Leider aus so sehr schwache Audioqualität. Das sollte sich bald ändern... 2 Sterne Abzug ### 2/5 — Problem with QR scanning *2021-08-29, version 2.3* There was a problem with uploading the QR code. Once I click the icon, it asks me to find a lab, but I already did the vaccine and only need to scan the QR. The laboratory where I did the vaccine is not on the map. What shall I do? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*