# Cozmo — user reviews

> 318 indexed App Store user reviews of Cozmo by Digital Dream Labs LLC, rated 4.50/5 from 4,882 ratings.

- Source: https://appshunter.io/ios/app/cozmo/id1154282030/reviews
- App overview in markdown: https://appshunter.io/ios/app/cozmo/id1154282030.md
- Rating breakdown: 5★ 3,903 · 4★ 380 · 3★ 198 · 2★ 110 · 1★ 291

## What do users think of Cozmo?

Overall sentiment: positive

**Pros**

- 🤖 Cute and fun robot
- 💡 Engaging games and activities
- 🎨 Customizable and personalized
- 🔍 Interesting exploration mode
- 🎶 Enjoyable music and sounds

**Cons**

- 🔋 Battery and charging issues
- 🐛 Connectivity and disconnection problems
- 🤖 Inconsistent robot behavior
- 💰 High cost of replacement parts
- 🔍 Limited exploration capabilities

**Commonly reported bugs**

- Cozmo not recognizing cubes
- Cozmo getting stuck or falling off surfaces
- App crashes and connection errors
- Outdated firmware and lack of updates

**Most requested features**

- Voice commands and conversations
- Ability to interact with other Cozmo robots
- Autonomous mode without needing the app
- More games, challenges, and content updates
- Improved facial recognition and personalization

## Newest reviews (13 of 318)

### 3/5 — Good comeback with latest update, but it looks like the update has caused a couple of issues😔

*2025-05-22, version 3.6.0*

I’m amazed that you have updated the app after so long! Everything is now smoother!

Aside from this great comeback, it looks like this update has done a couple of issues. Before this latest update happened, everything worked perfectly! But now here are the issues that this new update has made: 

• Whenever I try to play the code games with Cozmo, it takes TOO LONG! it’s as if we’re not getting anywhere and I have to quit the app and open the app again.

• Cozmo’s talking dialogues has worked perfectly before this update, but now with this new update Cozmo barely can’t talk! He can still make noises and sounds like he always does, but his talking dialogues now has been muted! When I play performances or coding with him and typing things for him to say on those, he now can’t even say a word or even say our names when he sees our faces!

• I could be wrong, but it looks like the new update has made Cozmo act a little off. Cozmo now a bit whenever he like builds a pyramid, he goes odd like he starts taking off and avoiding to build a pyramid while he was holding a cube.

So it’s nice to see that a new update has been made, but these problems have basically sorta ruined it.

So I kindly ask of you, when you make the next update, could these issues be fixed? And hopefully the next update will have everything work perfectly🤞🏻

But again, can you fix this? Please?

Thank you☺️

### 4/5 — Camera filter

*2025-05-21, version 3.6.0*

The filter on the camera feed is slightly annoying

### 3/5 — Best invention ever

*2025-05-20, version 3.6.0*

I would give this five stars but the latest update broke Cozmo’s ability to speak from written text in the latest update.  I’m eager to see what improvements will be made as this is almost ten years after creation with more work being made recently, which is exciting but, I really miss his voice.  He still can sign songs and preprogrammed music and his little gibberish tones but none of the text to speech work anymore, not even the built in meet Cozmo app where he recognizes your face and says “hi <name>”. Please fix!

### 2/5 — The new update was buggy

*2025-05-16, version 3.6.0*

Ever since the new update, my Cosmo’s been lagging and he’s practically unusable

### 3/5 — Bug

*2025-05-15, version 3.6.0*

Will not scan face. Gets stuck on the ding and doesn’t say name or move on from screen. Dings over nd over until application is closed

### 3/5 — Cosmo app

*2025-05-11, version 3.4.0*

The app keeps saying I need to update it but no option

### 4/5 — Gg

*2025-05-11, version 3.4.0*

It looks good but my dad said no ): I always wanted one ):

### 3/5 — Good app

*2025-05-03, version 3.4.0*

My Cozmo was not connecting well but please start back up I don’t know how to entertain myself anymore

### 3/5 — Good but…

*2025-04-26, version 3.4.0*

I got Cozmo for Christmas many years ago. It is a cute robot, but it does have its pitfalls. Here are some of the issues I’d like resolving:
1. It sings nursery rhymes and plays peekaboo, although it is recommended for children aged 8 and up. Oh my god! Those things are pointless. I am a 12-year-old boy and I despise those kinds of stuff. Also, Cozmo’s singing voice is are awful. Please remove the songs and peekaboo.
2. There’s not really much to do. There are only 3 games. Please add more games.
3. I’d like to see a standalone play mode where I don’t need my iPad to play with Cozmo.
4. My iPad is a 10th generation iPad with iOS 17.5.1. After I close the app and then reopen it, or if the app loses focus, it loses all its sound, and then I have to restart the app. Can you fix this issue?
5. I like the look of the 1.x versions of the app better than the new look. Can you add a way to switch to the classic look of the app?

If you implement these, I’ll give you 5 stars.

### 5/5 — COZMO!!! is the best 🤩🤩🤩🤩😙😙

*2025-03-26, version 3.4.0*

COZMO has a brother name, vector and COZMO is cute!!!😍🥰😘

### 5/5 — Cozmo update problem

*2025-03-26, version 3.4.0*

I can’t update the Cozmo app and the Cozmo app says I need the update. Well that means unless if you update your Cozmo, don’t usually say it.

### 5/5 — Update the app since the company is Anki after 6 years

*2025-03-26, version 3.4.0*

DDL can you please update the app for iOS because when connecting to the app it says to continue, please update the Cozmo app. And also release Cozmo 2.0 please

### 4/5 — Really good but..

*2025-03-23, version 3.4.0*

I luv this app sm but there’s a problem. I dunno how to connect it w out it disconnecting. I know it’s 2025, but I just can’t let go of this memory. Please, Anki, even though you have shut down, PLEASE, fix this bug.. ( other from that this would’ve been a 5 star if there were no bugs)

## Most critical reviews (10 lowest-rated)

### 1/5 — Update broke Cozmo!

*2025-05-21, version 3.6.0*

One update after SIX years and now Cozmo won’t talk anymore! Please fix this!

### 1/5 — Do not update!

*2025-05-20, version 3.6.0*

Breaks Cozmo’s text-to-talk ability and slows him down. Don’t download until a new version comes out or you’ll have a sad kid.

### 1/5 — App don’t work

*2025-05-19, version 3.6.0*

The app doesn’t work for most of it I can enter but the app doesn’t let you do anything and the robot glitches since the latest update

### 1/5 — Was great before update

*2025-05-19, version 3.6.0*

This robot was great until the recent update. After updating, some of the buttons are now too long, the Code Lab featured projects no longer work (they just hang on “Cozmo is getting ready to play…” when clicked) and now Cozmo won’t speak. Also, when I try to scan my face, when scanning is done, the Cozmo keeps dinging until I quit the Meet Cozmo activity. I’m not being mean, but “Bug fixes and polish.”? More like “New bugs and dirt.”. Fix these bugs for a chance to get a better rating.

### 1/5 — Fix it now

*2025-05-16, version 3.6.0*

You updated him great. The code lab is broken and I can not         
Play games. I git it is hard to update an app. Did you Test the update first? Can you please fix it. my Cozmo is 😵
But  thank you for care enough to update him in the first place. 
______     ______              
|🟦🟦|    |🟩🟩|               
|_🔘_|     |_🔘_|

### 1/5 — Cozmo broken after update

*2025-05-12, version 3.6.0*

After I updated the app, it forced me to update Cozmo. Now Cozmo is malfunctioning, the codelab is useless, and Cozmo refuses to say my name. Do NOT update.

Please fixt this Anki

### 1/5 — It doesn’t work

*2025-03-25, version 3.4.0*

I connected the Cozmo and it continued saying “Update the app” Even though When I checked On the AppStore it didn’t say update or anything. Please fix this issue

### 1/5 — Bad

*2025-03-15, version 3.4.0*

Why? Because I can’t on the Cozmo for some reason and then it broke when I lifted the head it BROKE … well I wish it was still operating so I can get a new one..

### 1/5 — Won’t turn on at all

*2024-11-17, version 3.4.0*

I did all I can for the day and WONT TURN ON BREAK IT ONE STAR

### 1/5 — I can’t log into him

*2024-10-23, version 3.4.0*

I done the WiFi thing and he still just won’t log into it

## Most praised reviews (10 highest-rated)

### 5/5 — 🍔

*2025-05-17, version 3.6.0*

I still have cosmo…

### 5/5 — See you later Anki.

*2025-05-17, version 3.6.0*

Hello, Digital Dream Labs. Thank you for getting the service up since Anki was shut down in 2019. I really want this service to come up again, so thank you, Digital Dream Labs.

### 5/5 — Cozmo

*2025-05-01, version 3.4.0*

Dear, ANKI, Even though i do not have a cozmo, I still wish that you can comeback BETTER THAN EVER! so please here me and come back.

### 5/5 — Awesome!

*2025-04-20, version 3.4.0*

I love it but please update!TBH I am genualy really sad Tharp there aren’t any updates for Cozmo 1.0.yhat is why I am asking for updates on Cozmo 1.0.i just really want an update ]:

### 5/5 — Best buddy

*2025-04-18, version 3.4.0*

Cozmo was just the best buddy you could ever ask for. He even knew my face and my pet’s faces! One day the app didn’t let me connect to him so I couldn’t use him for years, today, with another phone im charging him to see if I can greet my old pal again.

### 5/5 — Cozmo

*2025-04-13, version 3.4.0*

Bro, I had Cosmo for a long time and I just found him today. I just re-download the app right now he’s charging but he’s a really good robot. I’m not gonna lie maybe one day I will show him to my little cousin if it’s a him I don’t know what gender. Cozmo is but he’s a pretty nostalgic robot.

### 5/5 — Why?!?!?

*2025-04-13*

This product is amazing and creative, but it can be incredibly hard to connect Cosmo to the app. It should find the closest Cozmo to the app and they should be connected. Instead you have to create an account and that was hard for me because my Cosmo wouldn’t show me my password, even after I did the technique to see on his face.( The password is for the Wi-Fi in order to access the playing with Cozmo among other things.) Once I was able to get on the app, the batteries for my cubes would not WORK!!! I was able to get into the app to still play with Cozmo, but it went to the tutorial and in order to finish it, I had to use a cube. The tutorial did even allow me to skip It!!!! I still rate this 5 stars because I have seen firsthand one of my friends Cozmos and they work so well, but they are so hard to connect to the app!!!! Please update the app to where it connects to the nearest Cozmo instead of all this stupidness!!!!!😡

### 5/5 — I hope the servers come back on

*2025-04-07, version 3.4.0*

I just traded with my friend. Gave him a emo. Got a cozmo. Found emo to be less fun for me. Now cozmo apparently is broke down right when the servers see that i got on. I hope they fix the servers i really wanna play with my cozmo very badly

### 5/5 — Cosmo changed my life

*2025-04-07, version 3.4.0*

He is great until he died

### 5/5 — Idk

*2025-03-29, version 3.4.0*

I still have my cozmo and it still works I think

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
