# CP Softphone — Cloud Plus Softphone

> Cloud Plus Softphone (iPhone/iPad app by Cloud Plus Pty Ltd.)

- Source: https://appshunter.io/ios/app/cp-softphone/id1509694480 (this page in markdown: same URL + `.md`)
- Developer: [Cloud Plus Pty Ltd](https://appshunter.io/developer/1509694479)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 99 MB
- Languages: English, French, German, Portuguese, Spanish
- Released: 2020-05-14
- Data updated: 2026-05-18
- User reviews in markdown: https://appshunter.io/ios/app/cp-softphone/id1509694480/reviews.md

## What is CP Softphone?

Cloud Plus Softphone is a VoIP softphone explicitly tied to Cloud Plus services and requires an administrator-generated account for login. If you do not have an account given to you by your company, operator or Cloud Plus, you will not be able to use the softphone client.

IMPORTANT NOTE: This version of Softphone is tied to Cloud Plus hosted Provisioning Module and requires an account set up by your operator or enterprise. Without an account, the client will not work. Please contact Cloud Plus or your operator/company for more information.


Emergency Calls
Cloud Plus Softphone mobile products provide handling designed to redirect emergency calls to the Native Cellular dialer when possible on a best reasonable commercial efforts basis, however, this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time. As a result, the official position of Cloud Plus is that Cloud Plus Softphone is not intended, designed, or fit for placing, carrying or supporting Emergency Calls. Cloud Plus will not be liable for any costs or damages arising either directly nor indirectly from the use of the software for Emergency Calls. Using Softphone as a default dialer may interfere with dialing emergency services.


## Version history (last 5 releases)

### 6.23.1001 — 2026-05-04

Fix for the app launch failure

### 6.21.1 — 2025-09-28

Users must give Softphone Client permission for Local Network under iOS Settings > Privacy > Local Network.

Resolved issues
A fix for an application crash reported by some users. This issue was caused by an LDAP search error that has been fixed.

A fix for an issue with Softphone Client version 6.20.3 where some of the SIP accounts were not displayed under the Accounts page.

### 6.19.3001 — 2025-04-03

Call blocking improvement
You can now block SIP addresses that contain letters. Go to Preferences > Call Blocking, and add up to 10 phone numbers or SIP addresses to the block list. Or block it from your Call History.

Resolved issues
Fixed the issue where entering two consecutive asterisks (**) as LDAP search keyword resulted in an error. This issue was observed only when Search On Demand was enabled.

### 6.18.3 — 2025-02-19

Fixed the issue where wildcard (*) did not work with LDAP directory search.

When users change the Contacts permission from limited access to none, the Favorites tab now is cleared properly.

### 6.11.4 — 2023-05-22

Custom Quick Menu:
The iOS app now has the custom Quick Menu. The Quick Menu appears on the dialpad to give users an access to voicemail or star codes that work with a customer's platform.


Resolved issues:
Includes additional fixes for calling issues with iOS 16.4 devices.

Fixed an issue where a user could not bring the app into foreground. This issue was observed after receiving a call in the background when the preference "Private when in background" is enabled.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-18.*