# CPF Mobile — user reviews

> 7 indexed App Store user reviews of CPF Mobile by Central Provident Fund Board, rated 4.30/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/cpf-mobile/id389277976/reviews
- App overview in markdown: https://appshunter.io/ios/app/cpf-mobile/id389277976.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1

## Most critical reviews (7 lowest-rated)

### 1/5 — App is not working

*2021-02-16*

App is not working after logging in. Please fix it.

**Developer response:** Hi tigerys, we are sorry for the unpleasant experience. We would like to gather more information about your feedback. Could you email your contact information to us at e-service@cpf.gov.sg so that we can get in touch with you?

### 1/5 — My iPhone not been jailbroken.

*2020-07-01*

My iPhone not jailbroken ..but this version 5.13.0 shows as my phone have been  jail broken . The previous version works ..Pls fix it ..

### 2/5 — What happened

*2021-01-28*

Until this latest update 5.16 it worked perfectly. Now it won’t even open. Just crashes.

### 2/5 — Could be more useful if it was completely mobile-based

*2018-09-28*

The app still requires using your OneKey token to authenticate logins from your mobile device. It would be far more useful if mobile login used an authentication app that is phone-based rather than a device that needs to be carried along with your phone. There are many secure apps for mobile 2FA. Limit what actions can be taken on mobile devices if there is fear of misuse without the token. Another issue is that the security token is provided by assurity, a company that provided terrible customer service when implementing the 2FA program. I would never count on assurity helping if there are issues with authentication.

### 3/5 — App is great but too many upgrades

*2023-09-04*

I like the app.  But it seems every time I open it I have to download an upgrade first!!

### 5/5 — Awesome.

*2022-01-02*

User experience is great.

### 5/5 — Very good upgrade

*2018-02-15*

Way better than the prior version. Nicer interface and clear display of CPF account.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*