# CPI Security inTouch

> Remote home and business security system monitoring and control. (iPhone/iPad app by CPI Security.)

- Source: https://appshunter.io/ios/app/cpi-security-intouch/id325685171 (this page in markdown: same URL + `.md`)
- Developer: [CPI Security](https://appshunter.io/developer/1295858997)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 3.80/5 from 1,607 App Store ratings · 179 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 366 MB
- Languages: American English, Arabic, Danish, Dutch, Finnish, French (France), German (Germany), Hebrew, Icelandic, Indonesian and 9 more
- Released: 2009-08-19
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/cpi-security-intouch/id325685171/reviews.md

## What is CPI Security inTouch?

Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch!

With the inTouch App you can -

* Arm and disarm your CPI Security System.
* See what doors and windows are open in real time.
* Be notified when the system is armed or disarmed.
Great for school-age children!
* Access a 30 day event history.
* Access CPI Night Guard enabled devices.

Email and Text notifications –

With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time –

- when an alarm event occurs - fire, water leak, intrusion, or medical panic
- when a specific user arms or disarms the system
- when someone opens a door or window
- if you left a door or window open
- if you forgot to arm the system
- if your safe, gun or liquor cabinet is opened
- if someone attempts to login to your inTouch account
and more!

*Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.

## Key features

- Arm and disarm security system
- Real-time door and window status
- System arm/disarm notifications
- 30-day event history access
- Email and text notifications for events
- Control CPI Night Guard devices

## What do users think of CPI Security inTouch?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient app features
- 🚀 Good video quality
- 👍 Helpful customer service

**Cons**

- 🐛 App crashes and freezes
- 🐛 Unreliable camera/video functionality
- 🐛 Slow app performance
- 🐛 Difficult to navigate app
- 🐛 Inconsistent notifications

**Commonly reported bugs**

- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage

**Most requested features**

- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system

## Recent user reviews (10 of 179)

All indexed reviews: https://appshunter.io/ios/app/cpi-security-intouch/id325685171/reviews.md

### 2/5 — Slow

*2026-08-19, version 5.13.7*

I don’t understand how the app is so slow to open. It’s 2026.

### 1/5 — Payment Center

*2026-08-17, version 5.13.7*

The payment processing in this app is HORRIBLE!  It constantly refreshes and you have to re-enter all of your information.

### 3/5 — Needs a payment option

*2026-07-27, version 5.13.7*

Ok

### 1/5 — System Malfunctions

*2026-07-27, version 5.13.7*

This system and app have malfunctioned more times than any other security system I have used in the past.

### 1/5 — Password

*2026-07-23, version 5.13.7*

Accidentally logged out of app. Tried every email possible. Absolutely nothing. No other options for help. Time to look for a new security system!!

### 1/5 — Can’t open CPI app

*2026-07-15, version 5.13.7*

Since update to 26.5.2

### 4/5 — Colors

*2026-05-30, version 5.13.3*

This app is pretty good. The only suggestion I would have is an easy fix. The “CPI” letters should change colors to tell you what status the alarm is set at. Green for disarmed, orange for stay and red for away. You can thank be by giving me a free three months.

### 2/5 — App isn’t too good/ Customer Service even worse

*2026-05-29, version 5.13.3*

The batteries for the service itself are always faulty. You get notifications all day saying low battery, battery restored and they charge you the customer to come out and look at it. In addition calling them isn’t any better. They hire anybody and their agents are the last thing from professional. This service is one good for 1st timers but that’s it.

### 1/5 — Horrible

*2026-05-17, version 5.13.3*

Difficult to find what you need to do

### 1/5 — Love not being able to access certain settings without using a web browser

*2026-04-23, version 5.11.2*

So convenient!

## Frequently asked questions about CPI Security inTouch

### What can I do with the CPI Security inTouch app?

The app allows CPI Security customers to remotely monitor and control their home or business security system. You can arm and disarm the system, check the status of doors and windows in real-time, receive notifications for various events, and access a 30-day event history.

### What kind of notifications can I receive?

You can set up email and text notifications for a wide range of events, including alarm events (fire, water leak, intrusion, medical panic), system arming/disarming by specific users, door/window status changes, forgotten system arming, and even unauthorized access to specific cabinets or your account.

### Is the CPI Security inTouch app free to use?

The app itself is free to download and use. However, it requires a CPI Security system and a subscription to the inTouch service. A CPI inTouch user login and password are required to access the app's features.

### What devices are compatible with the CPI Security inTouch app?

The app is designed for use with iPhone and iPod touch devices. Functionality may depend on the specific level of inTouch service you have subscribed to.

### Who would benefit from using this app?

This app is ideal for homeowners and business owners who want to stay connected to their security system while away. It's particularly useful for parents wanting to monitor children's comings and goings or for anyone who wants enhanced peace of mind through remote control and real-time alerts.

## Version history (last 5 releases)

### 5.13.7 — 2026-07-09

•Behind the scenes improvements to power future features

### 5.13.3 — 2026-05-06

•Behind the scenes improvements to power future features

### 5.11.2 — 2025-10-29

•Behind the scenes improvements to power future features

### 5.10.4 — 2025-07-31

•Behind the scenes improvements to power future features

### 5.9.3 — 2025-04-17

•Behind the scenes improvements to power future features

## Apps similar to CPI Security inTouch

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Alfred Camera: Home Security](https://appshunter.io/ios/app/alfred-camera-home-security/id966460837) | 4.8 (110,529) | Free | Lifestyle |
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| [Alula Security](https://appshunter.io/ios/app/alula-security/id1356152180) | 4.8 (27,109) | Free | Lifestyle |
| [Canary - Smart Home Security](https://appshunter.io/ios/app/canary-smart-home-security/id939760559) | 4.2 (5,278) | Free | Lifestyle |
| [ZoomOn Home Security Camera](https://appshunter.io/ios/app/zoomon-home-security-camera/id1259276120) | 4.2 (1,560) | Free | Lifestyle |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*