# CPM Mobile Banking — user reviews

> 64 indexed App Store user reviews of CPM Mobile Banking by CPM Federal Credit Union, rated 4.90/5 from 8,687 ratings.

- Source: https://appshunter.io/ios/app/cpm-mobile-banking/id884104407/reviews
- App overview in markdown: https://appshunter.io/ios/app/cpm-mobile-banking/id884104407.md
- Rating breakdown: 5★ 7,740 · 4★ 772 · 3★ 127 · 2★ 15 · 1★ 33

## What do users think of CPM Mobile Banking?

Overall sentiment: positive

**Pros**

- 👍 Easy and convenient banking
- 🚀 Fast and responsive app
- 💳 Reliable mobile banking features
- 🔒 Secure and trustworthy
- 💰 Helpful for managing finances

**Cons**

- 🐛 Occasional crashes and bugs
- 🔍 Difficulty finding certain features
- 🔑 Lack of forgot username option
- 🔄 Issues with transferring money
- 🕰️ Slow mobile check deposit process

**Commonly reported bugs**

- Login screen freezes on some devices
- Mobile deposit feature not working
- Compatibility issues with older devices
- Frequent app crashes and errors

**Most requested features**

- Add mobile check deposit feature
- Improve transaction categorization
- Implement card locking/unlocking option
- Restore account widget functionality
- Enhance deposit notification capabilities

## Newest reviews (14 of 64)

### 4/5 — Mobile App

*2025-01-09, version 4015.0.1*

I love the convenience. I really like the features. What I do believe could be better is when I have to keep renaming my device if I want the app to remember it.

### 4/5 — Good but not great

*2024-04-16, version 4012.2.0*

Mobile check deposit check hold period and is excessive.

### 4/5 — Update not so good

*2022-10-05, version 4002.1.2*

The latest update has me frustrated. If I want to view all transactions by deposits, or by withdrawals, it does not group them in a separate category like it did before. I have to scroll through the entire statement to see these.  Please fix this! 
Update: CPM responded and explained how to do it. Thank You!

### 5/5 — Lilbreky2003

*2022-05-15, version 3023.4.0*

It’s cool I love my bank .

### 4/5 — Card lock

*2022-05-11, version 3023.4.0*

There should be an easier way to lock and unlock your card.

### 3/5 — Please Help

*2022-02-11, version 3020.1.1*

Ive been using this app for a while now and today when i try to get on the app a box pops up saying “Somthing went wrong while attempting to send the last request. Please try again.” No matter how many times i hit retry it still pops up. Ive tried uninstalling the app twice and its still doing it. Please help me with this issue.

### 5/5 — Widget Capability

*2020-11-21, version 3015.1.0*

I’m assuming an update came but I no longer have the widget available to see my accounts without opening the app. Any idea if this will get brought back?

### 5/5 — CPM

*2020-09-17, version 3014.1.1*

This mobile app I like very nice what I want 
All activity shows accurately
               Thanks CPM

### 5/5 — Banking with CPM

*2020-09-12, version 3014.1.1*

I’ve been banking with CPM for over 15yrs great bank not one complaint but now that I use the app it’s so unpredictable it works fine then when you least expect it will not load it needs improvements

### 4/5 — Deposits

*2020-09-07, version 3014.1.1*

Need to be able to make mobile deposits

**Developer response:** Good morning!  Could you please give us at a call at 1-800-255-1513 and we’d be happy to look into this further for you!  Thank you!

### 5/5 — Do it

*2020-09-03, version 3014.1.1*

Add the feature that allows me to lock my card from the app best addition if possible

### 5/5 — Convenience

*2020-09-03, version 3014.1.1*

It is easy to open and there are lots of options.

### 5/5 — QueenEmmy88

*2020-08-31, version 3014.1.1*

I love how convenient and easy the app is!

### 4/5 — Transfer issues

*2020-08-16, version 3012.4.0*

Sometimes you can’t transfer money easily

## Most critical reviews (10 lowest-rated)

### 1/5 — won’t work even if you had a acc for a yr

*2026-06-28, version 4021.2.0*

Genuinely useless

### 1/5 — New update is awful

*2026-05-22, version 4021.0.2*

I don’t know who approved the latest update, but it was a swing and a miss. Logging in takes too many steps, and Dear Lord the check scanning is abysmal. Constantly failing and then requiring me to restart the app to try again, which loops back to the clunky login process. For the love of all that is holy, please roll this update back!

### 1/5 — Forgot username

*2025-03-03, version 4015.0.1*

Why your app only has a forgot password button is beyond me. I can’t access my account without calling in because there is no forgot username option. Till that very stupid inconvenience gets fixed 1 star.

### 1/5 — Barely Works

*2021-02-28, version 3016.1.0*

This app barely works when I need it to the most. It’s always crashing and slow to load.

### 1/5 — Horrible All Around

*2020-07-06, version 3012.4.0*

Really One of the most simple apps to use but it is useless. Lots of hidden rules in fine print, and the choose to hold your money with giving a reason. Better off banking with your local bank robber!

### 1/5 — Horrible

*2019-05-23, version 3000.8.1*

This new app is horrible!!! Every time I try to deposit a check it boots me off!!!!!! Fix it or go back to what you had that worked.

### 1/5 — Doesn’t work on IPhone 6.

*2019-05-14, version 3000.8.1*

Text overflows screen and scroll/compress doesn’t work.

### 1/5 — Not reliable

*2019-01-31, version 18.2.70*

Not sure why this has 5 stars. By far the worst banking app on my phone. More often than not I am not able to log into my account. It will say not able to login or some other error and then lock you out of your account. This is not user error but a bug in the app that cpm knows exists. Once locked out you have to call cpm to reset to have access to your account again. You are better off logging into cpm anytime via your phone web browser.

### 2/5 — Needs Improvement

*2021-06-18, version 3017.0.0*

This app was okay in the beginning but lately it’s had serious issues. It times out while waiting for the application to load.

### 3/5 — Deposit

*2023-02-15, version 4005.5.0*

What happen to mobile deposit (e-deposit)

## Most praised reviews (10 highest-rated)

### 5/5 — Mobile banking

*2025-07-27, version 4017.2.0*

The banking is easy and I can monitor our accts.

### 5/5 — Snapshot

*2025-05-21, version 4017.0.0*

I love the direct deposit option.

### 5/5 — Awesome

*2025-03-26, version 4015.0.1*

This app is 100% trustful  
Absolutely love this

### 5/5 — Ms Kelly

*2025-01-22, version 4015.0.1*

This is an awesome app to learn you great spending habits

### 5/5 — Best bank period

*2024-04-19, version 4012.2.0*

This bank is by far the best bank I’ve ever had the privilege of working with

### 5/5 — Felicia

*2024-04-18, version 4012.2.0*

The best ever

### 5/5 — Great app

*2024-04-16, version 4012.2.0*

I love the app and bank

### 5/5 — Amazing!

*2022-09-13, version 4002.1.2*

Great app and a great credit union!

### 5/5 — New beginnings

*2022-09-13, version 4002.1.2*

CPM please quit lying on my user name to boost your ratings. My name is not one_pissed customer… I had to re do my comment because y’all Lyin… 

I still love the new app update because it has not froze up so far like the old version. Idk how apple allowed y’all to change my user name on the App Store when I make a review but this surely ain’t it…

### 5/5 — Reliable App

*2022-06-05, version 3023.4.0*

Banking with Convenience at your fingertips 👍🏾

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
