# Crackle - Movies & TV — user reviews > 80 indexed App Store user reviews of Crackle by Chicken Soup For The Soul Entertainment, Inc, rated 3.10/5 from 400 ratings. - Source: https://appshunter.io/ios/app/crackle-movies-and-tv/id377951542/reviews - App overview in markdown: https://appshunter.io/ios/app/crackle-movies-and-tv/id377951542.md - Rating breakdown: 5★ 159 · 4★ 39 · 3★ 22 · 2★ 47 · 1★ 133 ## What do users think of Crackle? Overall sentiment: mixed **Pros** - 💰 Completely free streaming service with no subscription required - 🎬 Good selection of classic movies and older TV shows - 👨‍👩‍👧‍👦 Family-friendly content with appropriate categorization - 🎯 Simple and easy-to-navigate interface layout - 🎁 Unique content not easily found on other platforms - 📱 Works across multiple devices (phones, tablets, smart TVs) - 🎨 Recent app redesign improved visual appearance **Cons** - 📢 Excessive and frequent advertisements throughout content - 🔊 Inconsistent ad volume levels (ads play at maximum volume) - 🐛 Frequent app crashes and freezing issues - ⏸️ Video playback stops or gets stuck on ad screens - 🔄 Poor resume functionality - doesn't remember where you left off - 🔐 Difficult or impossible to sign into accounts - 📝 Subtitles enabled by default with cumbersome removal process - 🌐 Unreliable streaming quality and buffering problems - 🔍 Poor search functionality and navigation - ⚠️ Service appears to be shut down as of August 2024 **Commonly reported bugs** - App crashes during or after advertisements - Video freezes while audio continues playing - Resume feature fails to restore correct playback position - Subtitles cannot be easily disabled - Login/account activation not working on mobile app - Audio missing or not working on videos - App randomly restarts videos from the beginning - Ads play at inconsistent volume levels - Video and audio synchronization issues - App becomes unresponsive after ad breaks - Streaming quality degrades unexpectedly - Episode lists missing episodes or showing wrong episodes - App uses excessive data and battery in background - Airplay functionality not working - Servers down/service unavailable errors - Random video plays while browsing content **Most requested features** - Watchlist/favorites feature to save shows and movies - Continue watching section with automatic resume functionality - Ability to disable ads with paid premium option - Better search and filtering capabilities - Picture-in-picture or floating window mode for multitasking - Account login functionality across all devices - Improved subtitle settings with persistent preferences - More diverse and recent movie/show selection - Auto-play next episode feature - 30-second fast-forward and rewind buttons - More variety in advertisements to reduce repetition - Offline viewing capability - Better episode tracking for TV series ## Newest reviews (17 of 80) ### 3/5 — Crackle is gone??? *2024-08-30* I am leaving this review at the end of August 2024 to confirm that Crackle has boarded up its doors and turned off its lights. Servers are down and no longer stream content. While it wasn’t the best viewing platform by far, it wasn’t the worst either. Crackle offered movies (and shows) for free that were hard to find anywhere else. There were definitely a large share of B movies or worse (especially the shows), but every now and then you’d find a classic gem. It was finding these diamonds in the rough that kept me coming back. Crackle, I’m going to hold out hope that someone will come along and get things rolling again. In the meantime, you will be missed. Hope to stream again! ### 4/5 — Horror movie ads *2024-05-02* I love crackle but the only problem is even if I set my account to teen it still shows horror movie ads and and if I don’t want to watch the horror movies why are the ads for them shown on teen AND kids accounts? If you could please please make sure horror ads don’t play on teen or child accounts 🙏 thank you ### 3/5 — HOW TO REMOVE THE SUBTITLES!!! *2024-03-30* Subtitles are on by default for all videos but I finally discovered how to turn them off. Long press towards the bottom left corner until you can see the progress of the video. The subtitles icon is to the left of the progress bar. You will have to be rather quick as the progress bar is only visible for about two seconds. ### 4/5 — Needs Work *2024-03-09* Great content but needs works. You need to manually turn off subtitles on everything you watch. Very ANNOYING! Most apps allow you to turn them off in settings. ### 4/5 — Adds *2023-07-18* I would give it a five star if the ad volume wasn’t so inconsistent! You can be watching a show at a reasonable volume and then an ad pops up at 100% volume absolutely ridiculous! ### 3/5 — Good *2023-07-12* Would love to be able to reduce the screen while viewing the movie or show. I work on other things-multitask-when watching on my tablet. Other than that, I have no complaints. Any way of solving this problem? Thank you. ### 2/5 — Free is nice but what is the point? *2023-07-07* Why why why must we be assaulted with some random video playing while we search for something that we actually want to watch? This could NOT be more annoying! Moreover I have one show that I watch here. It is very difficult to locate. Other than this, rarely find anything I would want to watch on this app. This is not true of all free streaming apps, this one just gets a lot of trash movies. ### 4/5 — Good Movies & Shows, BUT….. *2023-07-01* WHY IN THE WORLD WAS THE AUDIO ON THE DISCOVER COMMERCIALS RECORDED AT MAX VOLUME??? It’s INSANE!! We’ve started a GREAT series - “Line of Duty,” and we’re streaming to an LG monitor. It has no remote, which means someone has to sit close to try to turn down the volume (even with the volume setting to “1,” it’s better, but still loud)! And… This particular program freezes quite a bit. (We’ just started episode 1 so I’m hoping that won’t be the case going forward)! I’ve watched several movies via Crackle & had no issues. PLEASE make sure that audio volume issue is fixed going forward;’we’d hate to “quiet quit” on you, because we really love what you have to offer! You’re truly a godsend in the midst of the writers strike! Keep up the good work, but please make sure other movies & videos don’t have the same problem as the Discover commercial audio issue. ### 2/5 — Great! But!! I hate ads *2023-06-17* I’d give it a 5 star rating if you would give people the option to remove ads by paying 5.99 a month i guarantee you would get a lot of people who would agree with me. Your ads are to frequent to enjoy what is being watched. I get into watching and boom ads it’s ridiculous. But I’m more than likely wasting my time writing this Review!! ### 2/5 — Really needs watchlist and resume watching like it did several years ago *2023-06-07* No idea why these function were removed from app. They are still available on website. Just a horrible user experience. Every single streaming app on iOS has these functionalities, except crackle. Crackle has very good content, just not friendly to the user at all. ### 4/5 — … I like but *2023-05-28* I like this app I like the name also crackle it’s just good anyways I got this app on my Apple TV and I try to sign on but I can’t even sign it it says go to website. I do that and it says error. Fix the app! I want to sign in and stream ### 4/5 — No sound at all in any movie. So, not to good.. *2023-05-03* No sound at all in any movie. So, not to good.. Update 5/2/23 : got an email that the sound was fixed so I tried again and boom, It Is Fixed. Thank you!! **Developer response:** Please update your app and try again. The issue with no sound has been fixed in our most recent updated app version 6.5.1. If you run into any further issues please email support@crackle.com. ### 2/5 — Constantly has errors *2023-04-30* Crackle has some really good shows and movies on it. That’s the part I like about it the part I hate is that every time I try watching something I get an error message that something went wrong. Then I have to start what I’m watching over with and then it once again throws up an error message. It would be nice to be able to actually watch some thing on Crackle. Fix the problem! ### 4/5 — Great app on tv and phone EXCEPT…. *2023-04-21* I’d really appreciate the addition of being able to save shows to a list so I could get to them easier. Once you find something you want to watch most apps allow u to add to favorites! Please consider this your customers would love it! ### 3/5 — NO sign-in Option *2023-03-30* Great variety of shows available, rarely experience any glitches. No watchlist available, however, because I cannot sign in to my free account that I created on my PC. 5-star app otherwise. ### 4/5 — Log in missing *2023-02-27* There’s no where to sign in and save movies/shows for later. Have to do a search and then remember where you left off. **Developer response:** There is no option to Sign In at this time. This is a function that is being developed and will be released future updates. This will once again allow you to save shows to a Watchlist. ### 4/5 — Slight problem *2023-02-20* I’m enjoying Crackle but I have one thing that keeps bothering me- Every time I go into Crackle to continue with “The Pinkertons” series, the App doesn’t have a “Continue Watching” section so when you go back in you have to go Find the show again, then it begins at Season 1/Episode1 no matter where you are in the series. If there was a Continue Watching section it should bring up any shows or episodes right to where you left off. Thank you ## Most critical reviews (10 lowest-rated) ### 1/5 — Annoying *2023-09-08* Was going to give crackle another chance, but since then I’ve had bought a new TV and it is so difficult to connect anything with Crackle and I’m a pretty savvy app person. I don’t even know if the things I mentioned in my earlier review are still pertinent because I just got frustrated dealing with the app. Really good titles and I understand the need for advertisement,But the app freezes during the ads and you can’t go forward or go back or stop you have to just get out of the app and start over and go through the whole collection of ads again **Developer response:** Improvements to the iOS apps are currently being developed. We would be happy to further troubleshoot this issue with you by emailing support@crackle.com. ### 1/5 — Terrible streaming! *2023-07-26* First time I watched this app it constantly froze or just went out. Every time I would restart it was always back at the beginning of the program and had to repeatedly rewatch ads only to have the program not restart and have to go through it all over again. I will NEVER watch anything on this service again! ### 1/5 — No option to login *2023-06-04* The app has no option to login to your account. And if it does, it’s very hard to find. So even if you have a crackle account so that you can save shows or movies, you can’t use your account with the app. Why even have an app then? Just use the website on mobile instead. At least you can log in. ### 1/5 — Unusable *2023-05-14* Set up a new account as they requested on the website. Was able to watch a show on my iPhone in the app without being able to sign in and save a wishlist or have a record or history of what I’ve watched previously or save things to find later. As for watching on my Apple TV where I want to watch things it tells me I need to go to the website and activate the app to do anything. The website says that function is disabled so they can create a better user experience. Ah, yes…now I remember this is why I deleted the app a year ago. Still useless. ### 1/5 — No watchlist? *2023-05-08* How do you even use an app for watching shows without a wachlist or playlist? I don’t jump on amd start watching the first garbage that appears. I’m looking for specific movies and shows and if you have one I will use your service. If you cannot help me keep track of what I want to watch on your service I’m not interested in using it. **Developer response:** Watchlist is a function that is being developed and will be released future updates. This will once again allow you to save shows to a list. ### 1/5 — They track your usage but can’t be bothered to make it useful for you. *2023-05-06* They sell your info and track everything you watch but they can’t be bothered to give a “Continue Watching” section so you can continue where you left off. Every time I go to resume where I left off it restarts to the beginning. Crackle gives off the vibe of shady data tracker with no effort to disguise itself as useful. ### 1/5 — This app is very annoying!! *2023-05-04* So buggy and laggy! And when I try to watch the last 2 minutes of a documentary, Crackle boots me off and plays a different movie! I’ve tried to reload the movie and fast forward to the ending but it keeps booting me off before it actually ends! So frustrating I will never use Crackle again. Deleting now. **Developer response:** We would be happy to troubleshoot this with you by emailing support@crackle.com. ### 1/5 — Just a big NO *2023-04-09* No login anywhere to be found. No watchlist to keep track of your stuff. No continue watching where you left off. Finally....no way of turning off CC? Enough said! This app needs to add these items that other free apps offer! Has some decent shows on it..so much potential. Bummer! Unfortunately, this is a big no go for me! ### 1/5 — One of the worst, even for a free streaming service *2023-02-18* Constantly stops playing the movie and just sits on the pre-ad screen so I have to completely shut off my TV and reopen the app. The resume button is just for show, it never actually picks up where you left off. And every time you scrub to a new location, it makes you watch four more ads. **Developer response:** Sorry you are experiencing these issues. Resume play is not an option currently available on the current iOS mobile update. What you are experiencing sounds like something on a different device. We would like to further troubleshoot this issue, if you could email support@crackle.com. ### 1/5 — No sound *2023-02-04, version 6.5.0* Audio doesn’t work on anything… ## Most praised reviews (10 highest-rated) ### 5/5 — Great Family friendly tv app! *2023-11-23* I only have a few streaming apps on my tv that's Family All around friendly . What I mean by that is, you can scroll through each categories, and find a good movie without seeing other "raunchy rated X y and Z " type movies pop up!!! I don't need my kids reading or seeing the name of a movie that shouldn't be on a streaming app or my family or Friends see that... And the layout is pretty simple and easy to navigate. They have great selection of movies to choose and I come here for the Holiday movies. The total movie library have so many titles I've never seen before. Lots of movies I never heard of I end up liking and enjoying them. Must download ### 5/5 — Love the old shows *2023-06-01* Fish was one of my favorite shows growing up. So excited to watch it again ### 5/5 — Worthwhile update. Finally! *2023-02-07* So glad to see this app get updated. It finally feels like a modern app in the year of our lord 2023. Missing some features but I think if they get some more updates out it’ll be fantastic. ### 5/5 — The best movie/tv watching app *2023-02-05* I definitely recommend crackle for any new commers who love watching movies etc I have been using this app for a few long years, Gracias crackle 🙂 ### 5/5 — Significant enhancement! *2023-02-04, version 6.5.0* It’s now the best ad-based mobile app! Great graphics, outstanding content, and very user friendly! ### 5/5 — Great update! Love the slick new look. *2023-01-31, version 6.5.0* Loving the new Crackle app. It’s faster and easier than ever to find all my favorite shows - for free. ### 5/5 — Very nice design update *2023-01-29, version 6.5.0* Old design of the app look like something from 2012, now they have updated, it look so much better ### 5/5 — Great App !! *2014-11-25, version 4.3.1* I love this app!! I first started using it on my Playstation Vita that my wife got me for Christmas( it works great on there too).. I'm a casual gamer and travel for work on occasion so it came in handy. The movies and shows are really good. Yes the movies aren't the latest but it's a good mix and there is always something on the list that I haven't seen or just would like to see again. The shows are really good as well ( I just became a fan of Jerry Seinfeld's new one) . The adds don't bother me at all because I'm getting a great service for free. It runs great on my iPhone 5 with no hiccups or freezing.. The only"SMALL"downside is that there isn't much for kids to watch ,so it's not kid friendly if your in a pinch to entertain with a quick cartoon or something in that nature.. But what makes it an "AWESOME APP" is that other than the commercials ,there is no strings attached. Just pick a movie or show and just watch it !! WELL DONE.. ### 5/5 — Too many crybaby reviewers *2014-08-31, version 4.1.4* When someone reviews a product, I truly believe they should take the opportunity to provide constructive input and/or a descriptive opinion. Many of the reviews for Crackle are not true reviews of the app, but rather people just whining. My favor crybaby reviewer is the person who gave a very bad review because the app does not have a search bar. It's like their world has just come to an end because they have to scroll. Now the reviewer who complained about crashing issues associated with commercials is providing useful feedback and not just crying about things. People, review the app and don't just write bad reviews because the app doesn't make you chocolate cake on a nightly basis. I want to purchase apps based upon honest reviewer input and not a bunch of whining. ### 5/5 — So Far...Great *2013-03-24, version 3.0.3* I have been watching Crackle on my TV for some time now. I just tried it on the iPad and I'm quite impressed. I think the video quality is great. Granted, I've only tried it for a few minutes so far. At this time, though, it appears that it is even better than the TV version, at least as far as features, because you can select a time to jump to in a bar at the bottom. I just watch movies, and, on the TV, this process is much too cumbersome. For example, if you stop in the middle of a movie and then turn your system off, the next day you have to fast forward through everything, including the need to watch (can't fast forward) through the commercials. It appears that, on this app, you can just select the location you want to jump to. Like the TV version, however, the selection leaves something to be desired. The movies are somewhat outdated, but I'm assuming that it has something to do with the movies being free. Some of the movies are hits, however. Others are "B" (or less). There is no "new releases" section, only a "recently added." --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*