# CRAFTSMAN Auto Assist — user reviews > 29 indexed App Store user reviews of CRAFTSMAN Auto Assist by Stanley Black & Decker, Inc., rated 4.56/5 from 249 ratings. - Source: https://appshunter.io/ios/app/craftsman-auto-assist/id1505402886/reviews - App overview in markdown: https://appshunter.io/ios/app/craftsman-auto-assist/id1505402886.md - Rating breakdown: 5★ 203 · 4★ 20 · 3★ 7 · 2★ 1 · 1★ 18 ## What do users think of CRAFTSMAN Auto Assist? Overall sentiment: mixed **Pros** - 👍 Easy to use interface - 👍 Reliable diagnostics - 👍 Reads codes in real time - 👍 Clears error lights - 👍 Great value for money - 👍 Saves trips to mechanic - 👍 Provides detailed car information - 👍 Tracks maintenance intervals - 👍 No battery drain issues - 👍 Works great for DIYers - 👍 Helps fix car issues independently **Cons** - 😞 Never reads sensor - 😞 App doesn't work - 😞 Outdated app functionality - 😞 Incompatible with newer vehicles - 😞 Limited oil change interval options - 😞 Tire tread depth input issues - 😞 Randomly adds mileage - 😞 Not supported on older iPhones - 😞 Cannot clear codes after repair - 😞 Unresponsive customer service - 😞 App continuously loops - 😞 Bluetooth not supported - 😞 Garbage setup process **Commonly reported bugs** - Sensor not reading - App crashes or doesn't open - Inconsistent connectivity - Mileage bug (adds phantom miles) - Cannot clear codes - App loops requiring constant rescans - Bluetooth connectivity issues - Setup process errors **Most requested features** - Allow custom oil change intervals - Support inch fractions for tire tread depth - Option to reset app/correct wrong information - Add support for newer vehicle models (post-2020) ## Newest reviews (9 of 29) ### 3/5 — It works good *2022-02-20, version 21.04* It is a very good thing to have helps save you a trip to AutoZone or the mechanic if you need to know why the check engine light is on in your dash. But once you accidentally input the wrong information in the app your stuck with it and there’s no way to correct it, they have no customer service number to reach out for help or anyway to reset the app and start from scratch. ### 3/5 — Needs work *2021-12-10, version 21.04* I was able to clear codes and see recommended maintenance fine. But, when I go to read any gauges or sensors they cannot connect. I Phone 12 Pro Max IOS 15.1 ### 3/5 — Okay *2021-09-23, version 21.04* Pretty easy to setup, but it can’t keep track of my mileage. Every time I open the app, the mileage is hundreds of miles less than actual and I have to update it again. Doesn’t fill me with confidence that it will actually be able to detect a problem if there ever is one. ### 5/5 — Awesome *2020-09-25, version 20.49* Easy as pie ### 5/5 — Worked great for my needs *2020-08-13, version 20.41* I was able to scan my car and learn which code was making my check engine light come on. Turned out it was a simple enough issue that i was able to fix myself at home... saved me a trip to the mechanic plus who knows what other unnecessary add-ons. Highly recommend for the casual DIYer who wants to save some cash. ### 5/5 — Handy! *2020-08-13, version 20.40* Helped give me guidance on issues with my car and actually keep track of when my battery needed replacing instead of trying to use brain space to remember ### 5/5 — Time Saver *2020-08-13, version 20.40* Saved me a trip to the mechanic’s waiting room. Usually I love the place, but since now I have to limit my goings it really helped me determine how serious an issue I had. ### 5/5 — Fixed the car myself!!! *2020-08-13, version 20.40* I’m not a big DIYer but this app made it so simple, told me exactly why the check engine light was on and walked me through how to solve it. I saved a couple hundred dollars fixing the car my self and more then paid for its self!! ### 5/5 — Powerful Diagnostics On Your Phone! *2020-08-13, version 20.40* I was impressed with the info that I was able to get from this little device! Had a p0300 code and was able to get a solid understanding of what my issue could be before I went in the shop. 100% would recommend for anyone who has a car that’s compatible! ## Most critical reviews (10 lowest-rated) ### 1/5 — NEVER READS SENSOR *2026-01-11, version 21.04* I have my sensor plugged into my OBD2 Port and I have to scan 50 times and close and reopen the app and sometimes it just never reads my check engine light at all, what is going on, my app is updated, why is this happening, not a very good sensor or something, hopefully craftsman will send me a new one after reading this review ### 1/5 — Doesn’t even work *2025-02-23, version 21.04* I have an I phone 15 latest software and my app is updated and still won’t work this thing is trash ### 1/5 — Out of date *2024-09-27, version 21.04* The app functions fine but hasn’t been updated in 4 years. They advertise as good for everything post 1996 yet it ends at 2020. So your Out of $60 if you own 2021 or newer ### 1/5 — Auto assist *2023-01-29, version 21.04* Auto assist apparently isn’t supported from an iPhone 8 ### 1/5 — Unusable *2022-03-05, version 21.04* First review I think I've ever written on here, but I have had problems after problems with this sensor and program. Seems like it'd be a good program if it worked, but it does not. My phone will connect to the sensor fine, I have the newest software on my phone, I have the latest version of the app, and it still gives me an error message when I try to do a scan. It tells me to email the help desk and when I emailed the help desk I was transferred to different departments three times and then they stopped responding to me. Emailed two other times and they kept transferring me to different departments and then ghosting me. ### 1/5 — Not supported *2022-01-28, version 21.04* I have an IPhone XS with the current update15 something. Purchase the blue tooth device to help with diagnostics on my car went out to connect it and got a message saying it is not compatible. What the heck. I hadn’t left the parking lot yet so went straight back in and returned it. ### 1/5 — Bad loops *2021-02-15, version 21.04* Good design with bad execution. App continuously loops requiring a scan every time you press anything on the app, couldn’t clear a check engine light. Uninstalled reinstalled no luck. ### 1/5 — Waste of money - garbage set-up process *2020-12-29, version 20.55* If it takes this much to get it set up - it couldn’t be good. The app won’t connect. My iPone says the Bluetooth isn’t supported. I can’t delete a sensor as it suggests. This is a garbage app and garbage device. Nice try though Craftsman. Stick to hand tools. This was a waste! ### 2/5 — Won’t clear codes *2023-01-02, version 21.04* Has all kinds of info. Just won’t clear codes after I made the repair. ### 3/5 — Useful, but needs some polishing *2023-10-13, version 21.04* This app and the related OBD device that I purchased to scan my car with is great. It doesn’t have a massive amount of functionality, but alongside the app, I find it useful for tracking maintenance intervals of some basic stuff, or clearing faulty error lights with my previous car. I have some suggestions/complaints for Craftsman, though: • The function for setting oil change interval preference is rather limited. The app offers three options for change intervals (2500, 5000 and 7500 miles), all of which are reasonable, but it’s silly that I can’t input my own interval (6000 based on the owner’s manual). • When entering tire tread depth manually, the app only accepts measurements in millimeters, which is a mild annoyance when you own a depth gauge that only measures in inch fractions. • The app has an irritating bug that randomly adds mileage to the in-app odometer entirely on its own. Earlier this day, I opened it to find it had “recorded” an extra 100-ish miles to the counter, which I proceeded to correct backwards to match my car. I have to do this frequently. There seems to be no pattern or reason for this error. Craftsman, please consider improving the app accordingly. Thank you for its usefulness so far! ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-03-24, version 21.04* Easy and reliable ### 5/5 — Obd2 scanner *2024-01-24, version 21.04* This is the best tool in my tool box with this device I can read codes in real time as I’m driving and reset them while driving great tool ### 5/5 — Craftsman OBD Scanner, *2023-07-08, version 21.04* I Absolutely LOVE THIS THING. Always 100% right on the money. $50 is a GREAT BUY ### 5/5 — Electronic code tool *2023-03-09, version 21.04* I was unsure how well this would work especially just connecting straight to my phone…but it is WAY nicer and better than expected!! It clears codes no issues and has a easy to understand interface that works great! Would definitely recommend!! ### 5/5 — I love it! Five stars! *2023-01-20, version 21.04* Great for simple quick diagnostics of my personal vehicle. I’ve left it plugged into my obd2 port for over a year now and never had any battery drain issues either. ### 5/5 — Awesome *2023-01-04, version 21.04* It is very good and reliable ### 5/5 — Really has everything! *2022-12-03, version 21.04* I am not employed by Craftsman or coerced to write anything. I bought my obd at Lowes. It works great. It immediately showed me 4 codes I need to fix but it also shows all the details of every part of my car. The recalls, MPG, safety ratings & I was even able to schedule maintenance through it. Really easy to use & very thorough. I love it!! ### 5/5 — Perfect *2022-02-16, version 21.04* I have 3 cars performance I do mechanic maintenance to each and is a vey nice tool to have Makes an account for each car and separately stores info of each one obd codes problems tire wear recalls …. ### 5/5 — Great Scanner *2021-01-30, version 21.04* I bought a scanner from T-Mobile or at least I thought it was a scanner the only thing I did was show me an error code didn’t explain anything to me the tracks and mileage and gives me Wi-Fi. But the craftsman scanner does a whole lot more plus it will turn off engine lights or any other indicator that you see on your dashboard which is really cool since a lot of dealerships charge money to do that. I recommend this product. ### 5/5 — scanner pin *2020-09-26, version 20.49* Yes reading really good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*