# Craftsy — user reviews > 311 indexed App Store user reviews of Craftsy by TN Marketing, rated 1.90/5 from 281 ratings. - Source: https://appshunter.io/ios/app/craftsy/id1579483240/reviews - App overview in markdown: https://appshunter.io/ios/app/craftsy/id1579483240.md - Rating breakdown: 5★ 42 · 4★ 7 · 3★ 14 · 2★ 27 · 1★ 191 ## What do users think of Craftsy? Overall sentiment: negative **Pros** - ⭐ 5 star reviews - 🎨 Great variety of content - 🤩 Amazing app - 👍 Fantastic app - 🎓 Excellent source of hobby help **Cons** - 🤯 Confusing membership and pricing - 🤖 Buggy app with crashes and login issues - 🔒 Difficult to cancel subscription - 💸 Expensive subscription fees - 🤔 Unclear what is included in membership **Commonly reported bugs** - App crashes frequently - Login issues and unable to access account - Downloaded content disappears - Search and navigation is broken - Incompatible with some devices **Most requested features** - Allow downloading of class materials - Improve search and organization of classes - Add ability to save progress in classes - Integrate app and website functionality - Provide better customer support ## Newest reviews (19 of 311) ### 4/5 — App needs work *2026-06-03, version 2.4.1(5)* Love the Craftsy site. Great classes. Been a member for close to ten years. This would be five stars if the app worked better. I never use the app. Clunky and sometimes doesn’t load. Website is reliable. As for the charges, just be sensible and read the fine print and check your spam for renewal notices. You can also see when your renewal fees are due in your account info and cancel beforehand. ### 1/5 — Don’t subscribe!! *2026-03-18, version 2.4.1(5)* It’s near impossible to cancel once you’ve subscribed. Content is subpar and isn’t worth the money. ### 1/5 — Scammers con artists *2026-03-17, version 2.4.1(5)* Stole over a hundred dollars from me. Claimed there was a new member annual membership deal for $1.49. Charged full price. ### 1/5 — Misleading marketing *2026-03-16, version 2.4.1(5)* Be aware that the free content is very limited and they push you to buy the premium membership. Not worth it ### 1/5 — Content great App itself is really bad *2026-03-13, version 2.4.1(5)* The good things is that CRAFTSY has wonderfull content. I would encourage anyone to join, espacially when on sale. But they have the worst app. In this Day and age this is unaccetable. Their search engine is the worst. You can’t save favorites to Go back to them. There is no « continue viewing function » so good luck trying to find the vidéo again, espacially when viewing a class with many segments. As well, the next segments does not start automatically, you have to manuelly Go get it from the suggested video panel. It is cranky, it will stop or boot you out for any reason. What a shame. CRAFTSY please invest in a new plateform, you will retain your subscriber and find new One. ### 1/5 — Waste of time *2026-03-05, version 2.4.1(5)* I can literally see lessons on the website that I cannot find anywhere in the app. This app is useless. I’m deleting it from my phone. ### 1/5 — No variety and seriously limited library *2026-02-27, version 2.4.1(5)* Not worth downloading. While this is a cool concept, there is next to no variety available. Only a handful of videos per topic. Want to looking into making a blanket? Good luck, there aren’t any videos for that. Just look for videos on YouTube. There are a plethora of videos to choose from. Skip this app. ### 1/5 — Sneaky scammers *2026-02-24, version 2.4.1(5)* Without bothering to inform me that they were ‘renewing’ a subscription I didn’t ask for I’ve now paid over $700 Canadian for something I have not used since my trial. I’m furious, to say the least. ### 1/5 — Bad experience *2026-02-21, version 2.4.1(5)* You can not canell out renewal by yourself you have to contact costumer services and the will cancel from next year ### 1/5 — Impossible to cancel *2026-02-19, version 2.4.1(5)* I’ve been unable to cancel, don’t sign up, not even for the free year, because they will charge you for years to come, and no response from customer support. DO NOT DOWNLOAD THIS APP! ### 1/5 — Worst app *2026-02-10, version 2.4.1(5)* This app is useless don’t waist your money ### 2/5 — Original subscriber *2026-01-29, version 2.4.1(5)* I Can’t access my bought classes and while clicking the email for craftsy campaign I can login to my very old account to review my paid classes. I’m so disappointed that I have lost my passwords due to using the app (always logged in) and now I can’t reset my password AND I can’t watch my BOUGHT AND PAID FOR CLASS VIDEOS … I’m extremely disappointed and feel annoyed there is no help to solve this! ### 2/5 — Could be great but it is not *2026-01-17, version 2.4.1(5)* Basic options such as continue watching are not available in this app. Which means it is not easy to continue where you left off, which is a pain when doing some of the baking, and I’d imagine, other demonstrations. Often you wait while something cools, or you’re actually doing the project and when you go to continue where you left off it takes you back home or someplace else other than where you need to be. ### 1/5 — No good *2026-01-09, version 2.4.1(5)* Nearly every time I search for something the app says no result. I have searched for Acrylic painting, Multi Media Acrylics, and others. If I simplify I get a whole bunch of watercolor paintings, and or cake decorating. This is very frustrating. It’s easier for me to use AI on the web. ### 2/5 — Hard to navigate *2026-01-08, version 2.4.1(5)* I had this app before and now know why I didn't renew it. The navigation and search are not helpful. I will be cancelling at the end of my subscription. ### 1/5 — Unethical *2025-12-24, version 2.4.1(5)* Easy to try it for Free. Impossible to cancel n avoid charges. A day before Xmas and hundreds of dollars short does not feel like a Xmas present! ### 2/5 — Worthless app. *2025-12-21, version 2.4.1(5)* What is the point in their cooking classes, when they don't post the recipe, and they just dump stuff in without saying how much of each item they are dumping in. The cooking part of this app is horrible. ### 1/5 — Scam beware *2025-12-09, version 2.4.1(5)* Had money taken out of my account that was not authorised! Warning do not use this service! PayPal dispute in progress. Uncontactable. ### 2/5 — No way to sign in *2025-12-08, version 2.4.1(5)* I lost my password and when I click on forgot password it leads to an error page. No way to log in or get support ## Most critical reviews (10 lowest-rated) ### 1/5 — Do better *2026-08-14, version 2.5* Error, error, error. No option to alter the shared membership if the recipient doesn’t get the email. No way to waive the ‘free’ month when I wanted to give shared access immediately and that was the ONLY reason I repurchased the exorbitant membership. ### 1/5 — Unable to access *2026-08-03, version 2.5* If you can’t access all of the classes paid for before they offered subscriptions, and after paid subscriptions, why use this platform? Why waste money? ### 1/5 — Charge?! *2026-07-06, version 2.5* Literally just charged my account 133.00 I never authorized this. Now I cannot find any way to contact someone about it ### 1/5 — Original craft the app was way better *2026-07-01, version 2.5* The original owners of Craftsy not only had great instructors and more detailed classes, but their app worked great. The videos were accessible one after the other automatically without having to re-access the class and go to the next video. I would want to see this companies succeed as I have over 640 classes and I would not want that I should not be able to view my classes if they do not continue with Craftsy, I wish there was a way to download all my classes onto my computer to protect myself. Shouldn’t be difficult in this day and age to improve this app ### 1/5 — Hiding recipies *2026-06-12, version 2.4.1(5)* I have a great deal of trouble finding recipies. Or detailed directions. Want the old craftsey back ### 1/5 — Scammers *2026-05-19, version 2.4.1(5)* We also experienced the ongoing charges that we never knew existed! Can’t find how to stop this as I don’t even think I have an account! ### 1/5 — How do you unsubscribe *2026-05-16, version 2.4.1(5)* They have made it hard to unsubscribe. I’m done with this app ### 1/5 — $234.36??? *2026-05-11, version 2.4.1(5)* Last year i had gotten a subscription that was good for a year. I think it was like $40 or something. This year at renewal, they charged me $234.36!! OMG!! I had no notice that it was going to be that much. I didn’t even think it was worth the $40. The videos didn’t play in order and I had a hard time watching a “series” in order because an episode would end, then when it came time for the next episode to finish what i was learning, a random episode would come on from another craft entirely. I love the concept of this is but it’s not well executed at all. I also felt it was VERY shady to charge that much money without warning at renewal. I have cancelled my subscription after multiple disappointments of various things. I really wanted to love this :( ### 1/5 — Totally useless and cheeky *2026-04-16, version 2.4.1(5)* I couldn’t have any use of it! Totally useless and impossible to cancel subscription so I have been charged 150$ for something that I cannot even use! Waiting to hear from them for refund and if not I will escalate it with PayPal as I am not paying for something that I didn’t even want but couldn’t cancel! ### 1/5 — Even the $1.50 for the 1st year is a rip off *2026-03-19, version 2.4.1(5)* You’re only able to see all the wonderful classes they have but it’s impossible to download. If I had access to the classes it would’ve been an amazing special…but not being able to download the classes off my iPad Pro is ridiculous. Hopefully they will get this situation resolved in the next months hopefully because I would so love to use the classes. ## Most praised reviews (10 highest-rated) ### 5/5 — I’ve learned so much with these videos *2026-07-08, version 2.5* This cooking platform taught me all kinds of techniques in preparing meals. The instructors are experts in their fields and are able to teach incredibly well. ### 5/5 — 5 stars ⭐️⭐️🌟⭐️⭐️ *2025-10-29, version 2.4(1)* OMG I love this app it has taught me how to do so many things in so little time this is so awesome I recommend that you download this app and tell all your friends to download Craftsy today ### 5/5 — Love this app on iPad and iPhone. *2025-08-25, version 2.4(1)* Craftsy is an amazing resource for anyone who loves learning new skills and improving their craft. The video classes are clear and easy to follow, with great instructors across knitting, sewing, quilting, cooking, and more. I love that I can download lessons for offline viewing and revisit them anytime. Having access to patterns and class materials in one place makes projects much easier to start and finish. It truly feels like having a full craft library in my pocket. ### 5/5 — Great Teachers *2025-01-10, version 2.2* I love this app and the classes are very educational. I look forward to trying new crafts. ### 5/5 — From Day 1 in 1998 to today, it keeps getting better *2024-12-30, version 2.2* I have been an original member since this platform came out in 1998/1999 and it continues to get better and better. If you are learning a new craft, check out the startup libraries and grow your skills with your favourite designers for each craft. It is unbelievably great value for money, even with the Canadian exchange rate. And where else can you learn multiple crafts for less than the cost of one course, and that is available to you 7/24?! Enjoy! ### 5/5 — Easy to use *2024-08-18* I have not any issues with the app. I watch this while cooking and I have learned so much from drawing to cake baking! Thinking of upgrading my subscription! ### 5/5 — So Cool *2024-02-11* Craftsy has given me lots of great lessons on crafts and a lot of cool things or topics like cooking crocheting knitting drawing painting baking and couple more this app has thought me to always be inspired and motivated in a lot of topics that are cool I don’t know what you guys think but download it you will love it ### 5/5 — Amazing app *2024-02-02, version 1.10* I have been a ,ember for several years no. I love that I have access to a broad spectrum of crafts! I’ve learned to knit, draw, paint with watercolours, bake and learn calligraphy. The videos are excellent and the support I received for any issues has been exceptional. I also love that I can share this with three friends. ### 5/5 — Great classes/ customer service *2024-01-24* I’m surprised by the low marks this app has received. I have used Craftsy for years, through the time of the terrible turnover and beyond and, I have to say, the content is truly remarkable, the instructors are some of the best in their areas of expertise, and when I have trouble with the app and need help, I have had only positive experiences with the representatives. So, I say five stars🌟🌟🌟🌟🌟 ### 5/5 — Rivets and Hinges *2023-11-16* I’m really happy with the app and the classes, so five stars for that, but I’m just here to complain about the Rivets and Hinges teacher using her Fretz chasing hammer as a stamping hammer. I felt that hammering to my bones! 😱 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*