# Crane Mobile — user reviews > 41 indexed App Store user reviews of Crane Mobile by Crane Credit Union, rated 3.20/5 from 71 ratings. - Source: https://appshunter.io/ios/app/crane-mobile/id523679044/reviews - App overview in markdown: https://appshunter.io/ios/app/crane-mobile/id523679044.md - Rating breakdown: 5★ 28 · 4★ 8 · 3★ 6 · 2★ 8 · 1★ 21 ## Newest reviews (17 of 41) ### 3/5 — clunky login *2025-07-20* It won’t let me pull up my password manager to login? Poorly designed ### 2/5 — Zelle *2025-07-15* The Zelle limit being 500$ a day is stupid you know people use that to pay bills ### 2/5 — Won’t even open *2024-04-12* I have tried reinstalling even and nothing it just opens then I see the logo then it crashes other then that recently happening this app hasn’t gave me any issues so far…. ### 1/5 — This app is awful *2022-04-01* Useless to have when it locks you out continuously. My daughter and I both have it and same thing happens to her. ### 4/5 — Nice app *2019-11-20* But it would make it a whole lot better if you removed the banner ads on top... ### 4/5 — Like to add a note *2019-09-18* I love the app and thinks it’s super easy to use! I think it would be great if you could add a note to a transfer from the mobile app like you can on the desktop. ### 3/5 — 👍🏼👌🏼 *2019-08-11* i agree get rid of the add ### 1/5 — Help *2018-11-29* I can’t make a mobile deposit ### 2/5 — Invalid Login Error *2018-11-08* I’ve been unable to login to the app for a couple of days now. I keep getting the”Invalid Login” error, however I always get that error when the app or site is down for maintenance anyway. I checked the site, and everything there seems to be working fine. I’m able to login just fine on the main site, but not in the app. I’ve been checking for an app update to see if that could be issue, but it doesn’t seem like there’s update. Please fix this issue!! ### 3/5 — Why the adds?? *2018-07-06* What happened to the simple app? Why did you add the adds at the top It’s very distracting Please update and remove ### 2/5 — Face ID? *2018-06-24* Good app, but I would like to see Face ID Looks like this app hasn’t been updated in a while. ### 3/5 — New version *2016-04-28, version 4.0.4510* The only think I don't like about the updated app is that it doesn't show how much was deposited into my checking account. Can you bring that back? ### 4/5 — Nice app *2016-04-18, version 4.0.451* Love ease of use, but with yesterday's update instant balance does not update ### 1/5 — I'm not sure if it's just me... *2014-07-20* but for the past two days now when I tried logging in it said my account was blocked. I'm glad I was home and could get on the actual site at the time, but it's a little infuriating to have to change my password after pretty much just doing so. I'm going to redownload to see if that possibly fixes it. ### 1/5 — Doesn't work half the time. *2013-08-27, version 2.1* For the last couple months the app crashes every time I try to log in. I'm not sure what the problem is since the app hasn't been updated in over a year. As of right now it's useless. Needs to be updated ASAP. ### 3/5 — Update Please! *2012-11-13, version 2.1* This app works great and it's a wonderful convenience to access my account. The current features are good but it would be great if this app is supported with the iPhone 5. Please update!! ### 4/5 — Great app *2012-09-20, version 2.1* Love this app but I would like to be able to see my credit card information as well, besides that works great. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t login *2025-10-23* This app won’t let me invoke my password manager to input my login credentials. What the he’ll???? This was working before the update. What ever happened to if it ain’t broke don’t fix it??? ### 1/5 — Payments *2025-07-23* Paid but doesn’t show and redid now I’m out two payments; give me back my payments so I can do it in person at the bank!!!!! ### 1/5 — New update broke app *2025-07-22* The newest update broke the app. They apparently forgot tablets are a thing, as well as PASSWORD MANAGERS! It’s basically useless, and I can’t get it to work at all on iPad (it’s stuck in portrait and refuses to load properly) I get it was old, but this isn’t a fix. ### 1/5 — New Update *2025-07-16* Design of pages is terrible. The old version was simple and easy to use. This new design is horrendous. ### 1/5 — Terrible update *2025-07-15* Recent update makes it excruciating to log in. ### 1/5 — What happened? *2025-07-15* I was doing fine with it until I was required to update it. I can’t login at all and I have upcoming bills. I need to check to see if I have enough money yet it won’t let me login because it needs and update when there isn’t an update available. Please fix this or I’ll just take my banking elsewhere because this is irritating. ### 1/5 — Won’t load *2023-09-13* Ever since the most recent update the app simply won’t work. It just loads and loads then says the request has timed out. Absolutely FRUSTRATING. ### 1/5 — Horrible deposit procedure *2023-09-10* The old app was bad. This one is far worse. It is almost impossible to deposit with it. ### 1/5 — Just Makes Life Even Harder *2023-01-17, version 4.42.63* If you were considering getting this app to make your life easier, save your time it is a complete waste and a joke of an app for bank usage. Mobile deposit never goes through just a complete waste of time all together and junk of an app. ### 1/5 — Mobile deposits *2022-12-03* Everything about the app works well for me, EXCEPT the mobile deposit! I HATE it! It is extremely particular about how you endorse your checks. I am at about 50% success rate on the first try. As a business owner this is a royal pain in my behind. I even had a stamp made since it doesn’t like my handwriting…that is a fail as well. I try different lighting, times of days and sometimes even different days to finally get it accepted. It is almost bad enough to make me consider switching banks. ## Most praised reviews (10 highest-rated) ### 5/5 — Love! *2026-03-17* Very intuitive, easy to use app. Love the new features! ### 5/5 — Fantastic banking app *2016-09-30, version 4.1.205* This is by far one of the best mobile banking apps ever, and anyone who says otherwise is peddling fiction. ### 5/5 — Great Banking App *2013-02-08, version 2.1* The app works well. I use it all the time! ### 5/5 — Love it! *2012-08-24, version 2.1* One more way to access the info! Thank you! ### 5/5 — Awesome! *2012-07-13, version 2.1* This app makes everything so much easier and gives the customer absolute convenience! ### 5/5 — Awesome *2012-05-14, version 2.1* I am very pleased with the Crane Mobile app. It is very well developed. I love the pending transactions to. The only thing I want to ask for is a balance when looking at the transactions. ### 5/5 — Better than Christmas! *2012-05-14, version 2.1* This is the best day ever! ### 5/5 — Convenient *2012-05-12, version 2.1* Love this app! So convenient that I can transfer funds to any member without having to call the local branch. ### 5/5 — LOVE IT!! *2012-05-11, version 2.1* Ok it does have a few bugs right here in the beginning. All in all, I love the availability and the stylish look. As usual, Crane is a step above the rest. Thanks for the convenience!! ### 5/5 — Great app!! *2012-05-11, version 2.1* I've been a customer for 20 years and love the CU and this app!! Well done! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*