# Crazy Supermarket -Puzzle Game — user reviews > 157 indexed App Store user reviews of Crazy Supermarket by Chengdu Ziyao Technology Co., Ltd., rated 4.19/5 from 1,071 ratings. - Source: https://appshunter.io/ios/app/crazy-supermarket-puzzle-game/id6451920251/reviews - App overview in markdown: https://appshunter.io/ios/app/crazy-supermarket-puzzle-game/id6451920251.md - Rating breakdown: 5★ 727 · 4★ 129 · 3★ 47 · 2★ 30 · 1★ 138 ## What do users think of Crazy Supermarket? Overall sentiment: negative **Pros** - 💗 Addictive and fun gameplay - 🎨 Cute and colorful graphics - 🛒 Enjoyable merging and supermarket building **Cons** - 🐛 Frequent crashes and loading issues - 💰 Misleading ads and in-app purchases - 🎮 Overly difficult mini-games - 🕰️ Long wait times and energy limitations **Commonly reported bugs** - Account data loss and reset issues - Freezing and black screen problems - Inaccurate energy timer and rewards **Most requested features** - Ability to restore lost progress - More customization options for the supermarket - Easier mini-games and better rewards ## Newest reviews (19 of 157) ### 2/5 — Game won’t load anymore *2026-06-25, version 1.9.4* Loved this game but as of yesterday, the game won’t load and has been stuck on the main page “link account…” please fix asap. I have also reached the max level at 80… please add additional levels! ### 2/5 — Stuck *2026-01-28, version 1.9.2* I love this game. Have even spent my real money on it only to be stuck in level 80 until who knows when. As a person with serious OCD I look for these types of games to play as a coping skill and its disappointing to not be able to finish my store. It’ll let you keep playing but you can no longer build anything only decorate whatever you already have. Don’t waste your time. ### 4/5 — Mini games *2025-12-15, version 1.8.7* Love the mini games especially the one you collect cards. I noticed this time around for the holiday life event that when reaching the specific milestones I wasn’t receiving the bonus energy. I just completed all the cards hoping it would give them all at the very end but it seems that’s not the case either :/ ### 3/5 — Where are the new levels? *2025-12-10, version 1.8.7* Completed through level 80, and have been waiting for updated levels to be added, but it’s been almost 6 months since they added new levels. The mini mahjong type side game also haven’t had updated levels in a long time too. I love this game but at this point I have nothing else to do. Please update soon!!! Other than that the game is great It’s now December almost a year with no new levels added. I’ve been waiting and I even emailed them a few months ago and they said soon but still no update with new levels past 80. ### 4/5 — Doesn’t make sense *2025-11-01, version 1.8.5* Love the game but it doesn’t make sense sometimes , you still have more baskets to merge and upgrade but cannot get new baskets because you max out at 80, that just doesn’t make sense. They also take incentives away, you used to have 10 try’s to grab an item that spawns, you can choose to let it turn into a coin or watch an add to get that item, now it’s 3 tries, you used to get diamonds every time you unlocked a new item or character in the game now they just give you 2 lightning bolts. Theres always been a lot sudden, unexplainable changes in the game but they’re getting worse. ### 4/5 — Love it *2025-10-07, version 1.8.3* Pleaaaseee make more levels over 80💕 ### 2/5 — These mini games are rigged *2025-09-02, version 1.8.1* I’ve been playing this game MULTIPLE days in a row doing as many daily tasks as I can to get the tokens that allow you to play the match tile mini games. I have only won ONE. The beginning level it literally forces your win. No matter how many ads you watch for all the boosters available in one level, the game genuinely rigs it so hard against you even if you only have 10 tiles to match it will make you lose. Over and over again. I’ve been so frustrated by this I’ve had to stop playing multiple times because I’ll finally start tricking myself into hoping I’ll get it this time. They genuinely don’t place the tiles in a way to make sure you can actually win, even after using the shuffle power up. Craziest part to me is not seeing more people complain about this. I did however see a review by another player from closer to the beginning of this year having not only the exact same problem specifically with level two being rigged and not being able to get past it but the cherry on top of that is the other person was actually willing to spend the money for one of their bigger in game packs, worth $8.99. Guess what happened even with all the powerups they bought? STILL COULDNT BEAT IT. It’s made me want to uninstall the game even though I enjoy the majority of the rest of the game. I don’t have as many major qualms with the main gameplay, beyond the fact that anything that isn’t the games base decoration is very overpriced and just not available in the slightest to new gamers. You have to play for a very long time and watch countless ads to even get close to unlocking one unique decoration, and that’s the ones that aren’t locked behind a paywall. I just wish that this was though about from more a consumer standpoint, instead of “how much more can we get from people” with the amount of individual packs it’s trying to advertise to you way too often and for things that won’t even get you anything in the game like with the powerups. If you’re selling something, make it actually desirable. This is a joke. ### 3/5 — Max out at level 80 *2025-05-31, version 1.7.7* No new levels after you hit 80. And not really any incentive to continue. It’s a good game. But wish there was more. ### 3/5 — No more levels? *2025-05-21, version 1.7.7* I play this game constantly. And have for over a year. I’m stuck at level 80. None of my xp stars count towards reaching level 81. I am simply stuck. Please help!!! ### 4/5 — Where are the new levels? *2025-04-04* Completed through level 80, and have been waiting for updated levels to be added, but it’s been almost 6 months since they added new levels. The mini mahjong type side game also haven’t had updated levels in a long time too. I love this game but at this point I have nothing else to do. Please update soon!!! Other than that the game is great ### 4/5 — Reset progress? *2025-02-24, version 1.7.3* I have been playing this game for AGES made a ton of progress I play every night. But over the last week I haven’t been able to sign in with Facebook due to upcoming updates. So I waited and updated the game a few times it finally let me sign back in tonight. With all of my progress gone. Love the game but now I have to restart? ### 3/5 — What happened with the last update??!!! *2025-02-22, version 1.7.3* Since the update i can not login into my account. I have it linked with mu fb and now ii only appears this text: “Función no disponible: En este momento, el inicio de sesión con Facebook no está disponible debido a que estamos actualizando otros detalles de la app. Vuelve a intentarlo más tarde”. I want my account back!!! ### 3/5 — tiles. *2025-01-17, version 1.6.1* mini game too hard make me sad cannot pass lvl 2 after too many tries :( ### 2/5 — infuriating *2025-01-11, version 1.5.29* this game was highly addicting, and i was always playing in my down time. until today when somehow it restarted my progress. i was about to hit level 50, which may seem small but was not to me, and the app is forcing me to restart. which i will not be doing. don’t know if this happened to anyone else. ### 1/5 — Game Deleted My Progress *2025-01-10, version 1.5.29* I have put blood sweat and tears into this game for months - I watched so many ads and grinded so hard. And I made it pretty far, all the way to half way through the gardening department and I had tons of stocked up items! I LOVED my hippo supermarket. Today after work I opened up the app only to find that my game progress had reset all the way back to the tutorial stage. I tried restoring my progress with my Apple account but nothing has worked. Literally sobbed and deleted the app. Don’t waste your time getting invested. ### 1/5 — Anger *2025-01-10, version 1.5.29* I am extremely upset. I had gotten so far in the game, it was my form of relaxation before bed. I go to enter the game today and my entire game has been wiped. ### 1/5 — Account Randomly Deleted *2025-01-10, version 1.5.29* I just logged into the game, and my account was completely deleted. I had gotten into lvl 60+. I tried logging in through apple, game center, facebook, and I couldn’t. If possible, please restore my previous account or respond with a way to contact the support team to help me figure this out! ### 3/5 — What happened? *2025-01-10, version 1.5.29* I’ve been addicted to this game for months! I got all the way to level 56, even spent money, and boy was it hard. But then I just logged in and it deleted my whole history! I tried logging in with multiple accounts, I don’t remember which account I did to log into the game. Now I’m hurt!!! I can’t figure out how to get my account back!! This game was so much fun but if it’s going to delete everything after I got as far as I did, I want my money back!!! ### 1/5 — Reset by themselves！ *2025-01-10, version 1.5.29* I was in level 70 and played for last 6 months! Also spent a lot of money on it! Then you do the updated reset everything, I lost my progress and money😡😡😡 Give me a feedback！！！ ## Most critical reviews (10 lowest-rated) ### 1/5 — All progress randomly deleted *2025-01-26, version 1.6.2* Don’t get too attached. Like a few other reviewers, I opened the game as normal and I was back to level 1. Don’t bother reaching out through Apple or the developer. Infuriating and no idea who to contact for a resolution. ### 1/5 — Was fun until *2025-01-21, version 1.6.1* The game crashed and stopped working right after I spent money on it, I emailed the help team and they never answered sooo ### 1/5 — Lost account data after update *2025-01-19, version 1.6.1* After two updates ago, I lost all of my data. This update was supposed to get my data back, and it’s still not there, telling me to start all over ### 1/5 — new update *2025-01-16, version 1.6.0* new update where you add an account and stuff made me lose all my progress and i was very far into the game almost 20% past the third section of the store and now i have nothing because of the new account system very sad will be deleting the game ### 1/5 — Crying in the club *2025-01-14, version 1.5.30* I loved this game. I’ve played it for 6 months straight; I would grind for so many days. Today it deleted all of my data. I have never been so heartbroken. Please developers tell me what happened. Please get me status back. ### 1/5 — Best Game Ever!! gone wrong *2025-01-11, version 1.5.29* I played this game every day for almost a whole year. I was addicted to it. It’s so much fun and it’s a good way to pass time. It was also great because it said it saves ur data. Unfortunately this morning i woke up and i found that my whole account has been whipped and it’s making me restart. All my progress i made just gone and disappeared. It’s so heartbreaking because I loved this game. ### 1/5 — Fix your game, Devs! *2025-01-11, version 1.5.29* I’ve been playing for almost 8 months, literally got to the point where everything costs 4000 coins, and then all of a sudden the game deleted ALL of my data and started me at lvl 1. Don’t bother downloading. ### 1/5 — HORIBBLE *2025-01-11, version 1.5.29* I love this game, this store was my baby. I played it every single day. FOR MONTHS. I worked so hard on this game and i was so far into it. On this very day, I opened the game and all my data was GONE. It started me from the beginning. My baby is GONE. GONE GONE GONE. I want it back. I'm so unbelievably disappointed in this game. I was logged in and had my data on the game saved, and you horrible people stole it from me! ### 1/5 — Progress is gone *2025-01-11, version 1.5.29* I got to level 52, and an update reset everything. I lost all my progress. Disappointing especially after spending money on this game. Not worth it anymore. 😔 ### 1/5 — reset *2025-01-10, version 1.5.29* i opened the app today and ALL my progress completely reset. i had a lot of gems and cash and all of it is gone. wont be playing again ## Most praised reviews (10 highest-rated) ### 5/5 — Please help me *2025-01-10, version 1.5.29* I really love this game but today something happened, when I tried to play it had restarted even though I linked it to my account in order to save my progress. It won’t let me get my account and progress back, am I missing something?! ### 5/5 — Cozy game *2024-12-15, version 1.5.29* This game is a really relaxing game for help with sleep, calming down from stressful moments, or just bored. ### 5/5 — Sad customer *2024-11-28, version 1.5.29* This game will not load and of course, I put real money into the game. Sad really .. ### 5/5 — Game *2024-10-26, version 1.5.29* This game is so good and addicting job ihbgu Ugg Ugg Ugg Ugg hi u Ugg Ugg Ugg ### 5/5 — Good game *2024-09-25, version 1.5.29* Fun ### 5/5 — I AM OBSESSED *2024-09-21, version 1.5.29* I haven’t played a game that could keep me interested in so long if you have a kid you should let them have this it’s really fun and cool with some puzzles and more 100%😍 ### 5/5 — Maxed out at level 80. DURIAN?! *2024-09-18, version 1.5.29* When is the next level update?!? I’m just collecting money because I want to save all the blue stars when unlocking furniture for leveling up. Eventually I’ll get tired 😅 It’s a fun chill game. Not pay to win. I’ve unlocked every thing max level except for the category chests which take the longest. I was pleasantly surprised when I guessed the last fruit correctly hehehe. I wish we could customize the furniture more. I have so many decorating tickets but no way to use them. Suggestion: make the supermarket more color customizable. More available themes for the furniture. Make storage space in the backpack slightly more affordable. The ability to skip a countdown for an item in a bubble and make it a coin immediately. ### 5/5 — I love it *2024-09-07, version 1.5.29* The first time I heard about this game I was thinking about downloading it when I did I fell in love with this game and it’s just a such good game that I’m really excited to play the game after school ### 5/5 — Unable to play *2024-08-24, version 1.5.29* Been playing this game for couple of months now and I can't play the game anymore the screen turns black whenever I try to play the game ### 5/5 — Translation is the issue *2024-08-23, version 1.5.29* The reason some text are worded weird is because English isn’t their first language. Definitely looks like Google translate that didn’t work. So some odd things are said. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*