# CRCU Mobile Banking — user reviews > 81 indexed App Store user reviews of CRCU Mobile Banking by CRCU Mobile Banking, rated 4.80/5 from 7,057 ratings. - Source: https://appshunter.io/ios/app/crcu-mobile-banking/id458609544/reviews - App overview in markdown: https://appshunter.io/ios/app/crcu-mobile-banking/id458609544.md - Rating breakdown: 5★ 6,466 · 4★ 347 · 3★ 105 · 2★ 35 · 1★ 104 ## What do users think of CRCU Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking - 💡 Useful features like mobile check deposit - 🔒 Secure login with Touch ID **Cons** - 🐛 App crashes and glitches - ⏱️ Slow transaction updates - 🔍 Confusing UI design - 📵 Frequent app downtime **Commonly reported bugs** - Mobile check deposit issues - Login and verification problems - Compatibility problems with newer iOS versions **Most requested features** - Add Apple Pay support - Allow transfers between accounts - Improve mobile check deposit experience - Provide more detailed account information ## Newest reviews (12 of 81) ### 3/5 — Nice *2026-07-02, version 2026.01* Ok ### 3/5 — CD TRANSFER for app please *2025-10-10, version 2025.07.03* You cannnot transfer money to your CD accounts. Even if it was a deposit only system, That would be a thousand times preferable than going to a brick and mortar every time you want to do CD transactions. ### 2/5 — Looks terrible *2025-10-02, version 2025.07.03* What happened guys? The new format looks so bad and confusing. Like it was made in 2006. Pay your programmers more to make it look better. K thanks ### 5/5 — What happened? *2023-01-14, version 2022.9.2.1* I used to open the app with Face ID. Now it is no longer there. What happened? ### 4/5 — Mobile check deposit *2022-11-26, version 2022.6.0.1* This is a really convenient and easy to use app. The only problem I have is when I go to deposit a check. When I try to take a picture of the check, the app tells me to rotate my device to continue my deposit. I’ve tried just about everything to get it to work. ### 5/5 — 😕 *2022-06-23, version 2021.11.0.56* Ain’t give me a debit card ### 5/5 — Great app *2021-12-01, version 2021.6.0.55* I love how easy it is to do everything you need to do without going into a bank ### 5/5 — 5 stars *2021-11-03, version 2021.6.0.55* Easy to use ### 2/5 — Does not update *2021-09-15, version 2021.6.0.55* The past few months, especially recently, it had taken up to three days to update when a payment has been withdrawn from my account. The issue causes allot of confusion and I end up being charged fees that are non refundable because of their error and not mine. I am going to switch banks because they refuse to see a problem. ### 5/5 — RosasJosie *2021-06-10, version 2021.3.0.54* Excelente app ### 5/5 — Auto Refinance *2021-04-06, version 6.5.5.53* True professionalism, Loan officer L. Medrano. All was done online. Submitted my application in morning and by noon was complete. Thank you CRCU. ### 5/5 — Love this Bank and App *2020-10-05, version 6.4.1.51* Easy to do mobile check deposits! Super Easy to navigate ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2026-06-12, version 2026.01* This bank is terrible and their app technologically inferior. Avoid at all cost ### 1/5 — External account *2026-01-12, version 2025.10.1.2* Not able to add an external account to pay my loan ### 1/5 — App always down *2025-10-26, version 2025.07.03.01* The app is down way too often making it inconvenient to move money or send money to people through Zelle ### 1/5 — App crashing *2025-09-05, version 2025.5.0.1* App keeps crashing when I go to send money through Zelle ### 1/5 — Does not work *2022-12-08, version 2022.6.0.1* App does not work with the new update on IOS. When it calls for verification the call never comes through. ### 1/5 — useless *2022-09-22, version 2022.6.0.1* always has issues with logging in. every other day it’s kicking me out saying there’s an error. better off just using the website ### 1/5 — There’s always issues *2020-11-06, version 6.5.2.52* Every other day I’ll try to get on to check my balance or when I get paid I’ll wanna move some money around but at the most inconvenient times it won’t open it won’t let me log in like right now for example it says error please fix it’s astronomically annoying! ### 1/5 — bad app *2020-07-25, version 6.3.48* glitches alot ### 1/5 — Fix the app *2020-01-05, version 6.1.42* Always crashes ### 1/5 — Hardly works *2020-01-01, version 6.1.42* This app is convenient when it wants to open! Sometimes I can’t open my app for two days at a time! What’s up with that? I’ll give it 1 star. I’ve had this app for a few months and it’s always the same thing doesn’t open! ## Most praised reviews (10 highest-rated) ### 5/5 — Great Community *2026-07-13, version 2026.01* Always the best team and taking care of customers and making sure all is done correctly ### 5/5 — Best credit union ever *2026-07-06, version 2026.01* Best credit union and elite customer service ! ### 5/5 — It’s great *2026-06-27, version 2026.01* Its great ### 5/5 — On time *2026-06-18, version 2026.01* CRCU always gives us accurate details ### 5/5 — Transfer *2026-06-15, version 2026.01* Quick fast & easy ### 5/5 — <100 *2026-05-28, version 2026.01* Really like it. But tired of this popping up every time I login. ### 5/5 — Heheh *2026-05-16, version 2026.01* Baker ### 5/5 — Almost there with security *2026-02-16, version 2025.10.1.2* I love the addition of the authenticator app, even though you still can’t remove sms verification when you have it enabled. It’s a step in the right direction and should definitely include backup codes in case of emergency. and the addition of passkeys as well would help make the system as secure as possible. ### 5/5 — Amazing! *2026-02-02, version 2025.10.1.2* I’ve been banking with them since I was young and stuck with them leading into my adult years and not once have I been disappointed with their service, quick and timely responses, friendly customer service staff, I absolutely love this place. ### 5/5 — Great bank *2023-05-28, version 2023.3.0.1* Some ppl know what there doing N some dnt but over all they get it done. Great service w coffee n beverages in lounge. There attire is not always welcoming for a bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*