# CRDB SmartBranch — CRDB SmartBranch

> Mobile banking app for field officers to manage customer accounts and services. (iPhone/iPad app by CRDB BANK PLC.)

- Source: https://appshunter.io/ios/app/crdb-smartbranch/id6736692319 (this page in markdown: same URL + `.md`)
- Developer: [CRDB BANK PLC](https://appshunter.io/developer/1291776872)
- Category: Finance, Business
- Price: Free
- Rating: 4.50/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 15.6 · 148 MB
- Languages: English
- Released: 2025-02-25
- Data updated: 2026-06-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/crdb-smartbranch/id6736692319/reviews.md

## What is CRDB SmartBranch?

CRDB SmartBranch – Empowering Field Officers for Seamless Banking

The CRDB SmartBranch App is designed exclusively for CRDB Bank Mobile Field Officers (MFOs) and staff, enabling them to deliver efficient and on-the-go banking services to customers. With SmartBranch, CRDB agents can collect customer KYC details, open new accounts, activate dormant accounts, issue TemboCards, conduct site visits, and more—all from a mobile device.

Key Features:
1. Customer Onboarding – Register new customers and open full KYC-compliant accounts instantly.
2. Account Services – Reactivate dormant accounts and update customer information seamlessly.
3. TemboCard Issuance – Request and issue TemboCards quickly for new and existing customers.
4. Site Visits & Assessments – Conduct and document customer visits for loan processing, verification, and account management.
5. Secure & Efficient – Ensure compliance with banking regulations while delivering a smooth and fast customer experience.

With CRDB SmartBranch, banking is now closer, faster, and more efficient, empowering field officers to serve customers anytime, anywhere.

Your companion for Banking services

## Key features

- Customer onboarding and account opening
- Account reactivation and updates
- TemboCard issuance
- Site visit and assessment documentation
- Secure and efficient banking operations


## Frequently asked questions about CRDB SmartBranch

### What banking services can I perform with CRDB SmartBranch?

CRDB SmartBranch allows you to collect customer KYC details, open new accounts, activate dormant accounts, issue TemboCards, and conduct site visits for loan processing and verification.

### Is CRDB SmartBranch secure for banking operations?

Yes, the app is designed to ensure compliance with banking regulations, providing a secure and efficient platform for field officers to deliver banking services.

### What devices does CRDB SmartBranch support?

CRDB SmartBranch is available on iPhone and iPod devices, allowing for flexible use by field officers.

### How often is CRDB SmartBranch updated?

The latest version is 2.4.15(48), and the app was last updated on April 28, 2026, indicating regular maintenance and updates.

### What is the age rating for CRDB SmartBranch?

CRDB SmartBranch has an age rating of 4+, making it suitable for use by authorized personnel.

### Does CRDB SmartBranch have ads?

No, CRDB SmartBranch is ad-free, ensuring an uninterrupted experience for its users.

### What is the user rating for CRDB SmartBranch?

CRDB SmartBranch has a strong user rating of 4.5 stars based on 2 ratings, indicating positive user sentiment.

### Can I open new accounts with CRDB SmartBranch?

Yes, CRDB SmartBranch features customer onboarding that allows you to register new customers and open full KYC-compliant accounts instantly.

## Version history (last 5 releases)

### 2.4.15(48) — 2026-04-28

We continue to make improvements to our app, make sure you update to the latest version.

### 2.4.11+42 — 2025-10-17

bug fixes & performance improvements

### 2.4.10+41 — 2025-10-08

Bug fixes and performance improvements

### 2.4.5+36 — 2025-10-06

Bug fixes & Performance improvements

### 2.4.1+32 — 2025-08-21

•Bug fixes and performance improvements
•Enhanced stability for a smoother experience
•Minor feature updates to make the app more reliable and easier to use

## More apps by CRDB BANK PLC

- [CRDB BANK SimBanking](https://appshunter.io/ios/app/crdb-bank-simbanking/id1156903371)
- [CRDB OTP](https://appshunter.io/ios/app/crdb-otp/id1412704941)
- [CRDB Burundi MOTP](https://appshunter.io/ios/app/crdb-burundi-motp/id1557632466)
- [CRDB Burundi iBank](https://appshunter.io/ios/app/crdb-burundi-ibank/id1558816755)
- [CRDB BANK SIMBANKING DRC](https://appshunter.io/ios/app/crdb-bank-simbanking-drc/id6479354718)

All apps by CRDB BANK PLC: https://appshunter.io/developer/1291776872

## Related topics

[crdb smartbranch](https://appshunter.io/ios/topics/crdb-smartbranch) · [crdb bank plc](https://appshunter.io/ios/topics/crdb-bank-plc) · [crdb](https://appshunter.io/ios/topics/crdb)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*