# Creality Cloud - 3D Printing — user reviews > 1,649 indexed App Store user reviews of Creality Cloud by CREALITY 3D (HK) TECHNOLOGY LIMITED, rated 4.60/5 from 7,034 ratings. - Source: https://appshunter.io/ios/app/creality-cloud-3d-printing/id1577663728/reviews - App overview in markdown: https://appshunter.io/ios/app/creality-cloud-3d-printing/id1577663728.md - Rating breakdown: 5★ 5,900 · 4★ 426 · 3★ 154 · 2★ 114 · 1★ 440 ## What do users think of Creality Cloud? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 Intuitive interface - 🔍 Vast model library - 🌐 Remote printing and monitoring - 💡 Integrated slicer and scanner - 🤝 Supportive community **Cons** - 🐛 Connectivity issues - 🔍 Limited customization options - 💰 Paid features and subscriptions - 🤖 Unreliable AI support - 📱 Suboptimal iPad experience **Commonly reported bugs** - Frequent app crashes - Inconsistent print status updates - Slicing errors and failed uploads - Unresponsive controls and freezes **Most requested features** - Improved translation and localization - Ability to import own STL files - More advanced slicer settings - Streamlined print management - Stable camera integration ## Newest reviews (12 of 1,649) ### 3/5 — A Little Challenging *2026-08-18, version 7.3.19* The app, the store and the cloud are just not user friendly. I do the daily check in and multiple times the app just hasn’t worked and caused me to have to get and use make ups. Conveniently when the check-ins are worth the most points. On the printing side it is just not easy to stay connected or get a print started on your phone. Even when it’s from the site. And also, how come the Creality store has such limited filament selection and is always out, when Amazon has a better Creality filament inventory? Just very inconsistent and not user friendly. ### 3/5 — Everything good, except the new slicing system *2026-08-17, version 7.3.19* I have had my k1 se for about a year now and every thing has been amazing, but since this new slicing system they have made it’s been horrible. The old slicing system was way easier and over all better than this new system they made. ### 1/5 — New update *2026-08-15, version 7.3.18* Amazing update! Nothing works! ### 4/5 — It’s amazing 🤩 🤩🤩🤩🤩 *2026-08-12, version 7.3.19* This is this best app ever when you buy it,it even comes with filament to start your very first print!!!!!! Just saying it’s the best no complaints nothing I love it!!!!! Oh and too many updates ### 2/5 — Отвратительный поиск *2026-08-11* Поиск на столько корявый, что алиэкспресс нервно курит в сторонке ### 1/5 — Machine horrible *2026-08-11, version 7.3.16* Will only print the boat it comes with ### 1/5 — K2 Plus *2026-08-11, version 7.3.18* Coming from bamboo labs ecosystem, this is complete garbage. Too many failed prints and errors. ### 1/5 — App sucks and hardly ever works *2026-08-10, version 7.3.16* I’ve was able to use the phone app to print maybe three or four times and now it always says failed to send and unable to save project. So aggravating as I do like the printer and the app on the desktop. ### 1/5 — Not as simple *2026-08-09, version 7.3.16* I purchase it for my son - it want not easy to set up and keep operating no help numbers or a guide to wank you what to do - returned it before 90 days . Apparently MAC computers do no support the app very well ### 2/5 — tittle *2026-08-09, version 7.3.16* never works will not slice ### 4/5 — Good experience *2026-08-09, version 7.3.16* Print and monitoring of print job was good. Nebula camera transmission of video spotty. ### 1/5 — Update makes it unusable *2026-08-08, version 7.3.16* The app used to be extremely user-friendly. Now half of the time it disconnects my printer. The other half the time it won’t print. I have to submit it multiple times. Also, the slicing is less efficient. Will be looking for a different app to print from. ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken updates *2026-08-23, version 7.3.19* The iOS app, windows app and website are all broken. I can’t print, I go to slice and it doesn’t work and lags out, one second my printer shows online and next it doesn’t and I’ve been trying to slice and print something for 4 hours now and nothing is working. I’ve removed and added my printers, added via ip and QR code and all I can say is reality is horrible. ### 1/5 — Broken for WiFi Box *2026-08-22, version 7.3.20* This app has gotten worse and worse being tied with my WiFi Box and Creality CR-6SE printer. The app can no longer find my CR-6SE via my Creality WiFi Box. Tried both the iOS and Android versions of the app. Had to resort to SD card gcode files like a caveman. ### 1/5 — Utter rubbish since the last update *2026-08-22, version 7.3.20* Utter rubbish since they have updated it keeps showing offline and it’s hard to find anything you need, it is beyond me why these companies make stuff so different and hard to use. I’ll be leaving them for a new 3ad printer if your a newbie I’d avoid if I was you ### 1/5 — Customer service *2026-08-20, version 7.3.19* I have been trying to get a hold of somebody from Customer Service for almost a week. I’ve put in several claims and they keep getting closed out with no phone call from anyone. ### 1/5 — Bring back classic *2026-08-19, version 7.3.19* Way too confusing now. Bring back classic. Why random Chinese characters?! ### 1/5 — No support *2026-08-18, version 7.3.19* Cannot get a reply and cannot withdraw money earned from selling models even though people have purchased my models as I cannot withdraw the cash because it is saying that I cannot verify the email and when you open a Support ticket no one replies ### 1/5 — обнова дермо *2026-08-17* после обновы стало дермо, верните как было! ### 1/5 — Worst customer service ever *2026-08-17, version 7.3.19* I’ve had to try to contact customer service over several items, a drop ship seller scamming customers, a warranty issue with a Creality hi combo when they first came out and about being able to validate authentication of designs that were removed just because other designers had a problem with it, but no one ever gets back to you so just know when you get a system or use there site, in my experiance and in most other people’s experiance you are completely on your own, this is why I switched much of my services I offer and mainly use other platforms ### 1/5 — No reply *2026-08-16, version 7.3.16* I submitted a help request 3 weeks ago. No reply. Nothing! ### 1/5 — First time using, worst printer I could’ve gone with. *2026-08-16, version 7.3.19* This is my first 3D printer, at first I was so excited to try and get into this hobby. Bought the K2 with the CFS for multi filament printing and have not had any luck, I’ve only been successful printing the scrapper and everything else stops in the middle for an error. It makes me want to return it and go with a different brand. The designs that are on the app look great, but haven’t been able to print any at all. This has been by far my worst investment ever, should’ve done more research before buying the printer, I’ve had more headaches than joy trying to print. I will be returning this printer. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-08-15, version 7.3.16* Very good ### 5/5 — Vase *2026-08-12, version 7.3.16* Excellent ### 5/5 — Easy life *2026-08-11, version 7.3.18* Creality makes life easier ### 5/5 — Best experience you could ask for. *2026-08-08, version 7.3.16* I am so glad to be in the family of the creality cloud experience. Non stop joy ### 5/5 — Ace Finish *2026-08-06, version 7.3.16* New to this but going well ### 5/5 — K2 pro *2026-08-06, version 7.3.16* Excellent printer and great software ### 5/5 — Dan *2026-08-05, version 7.3.16* Great platform, Very user friendly and love that I can slice and print from my phone. Very useful for someone who is always on the go. ### 5/5 — Avaliação *2026-08-05* Muito bom usar o app bem explicativo e fácil manusear e aprender! ### 5/5 — Best mobile 3d printing app *2026-07-29, version 7.3.16* It’s free so try it what is to lose ### 5/5 — Great machine. *2026-07-28, version 7.3.16* I have had no issues. With my prints. Great quality so far. Tons of free and other options to download in the community. I recommend it to everyone. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*