# Creality Scan — user reviews > 131 indexed App Store user reviews of Creality Scan by CREALITY 3D (HK) TECHNOLOGY LIMITED, rated 1.60/5 from 97 ratings. - Source: https://appshunter.io/ios/app/creality-scan/id6463372516/reviews - App overview in markdown: https://appshunter.io/ios/app/creality-scan/id6463372516.md - Rating breakdown: 5★ 11 · 4★ 4 · 3★ 2 · 2★ 3 · 1★ 77 ## Newest reviews (13 of 131) ### 2/5 — Глючит безбожно *2026-08-03* Мало того, что в последней версии убрали регулировку яркости лазерных линий, так после переключения в ручной режим регулировки экспозиции сканер перестаёт видеть объект от слова совсем! Ну и сделайте уже наконец обрезку модели по плоскости, как в приложении на ПК. Пока заслужите только два балла и то с очень большой натяжкой. Купить scan Bridge и получить такое приложение – это неуважение к клиенту. ### 2/5 — Cross laser on sermoon s1 not showing up *2026-03-31, version 2.6.4* Even with 17 pro max 2tb I don’t have that option ### 4/5 — FIX FOUND ! - Incompatibility with iOS *2026-03-18* FIX FOUND ! I spent a full week messing with settings to try and connect my wireless mirroring. There’s conflicting information about the compatibility with iPhones and this app. I’m my experience, testing 7 iOS devices ranging from iPhone 6, 6 plus, 13, 13 promax, 16 and 17 - none of them would connect to the bridge despite being on the network. However, of the three androids I have access to (s21 and two s23’s) all of them connected immediately with zero changes. The functionality of the app is pretty good once connected. I was able to scan without my computer even being turned on so there was no issue with lag time. THE FIX for iOS - GO TO SETTINGS > APPS > CREALITY SCAN and turn on local network at the top. It was seriously that easy ! ### 3/5 — Not fully fleshed out *2026-02-19, version 2.6.4* The app connects to my ferret pro just fine and scans just fine however I can’t import my projects from my iPhone to my pc because I have to use the app to scan a QR code but when I try to, it says I need to give the app access to my iPhone 17 pro’s camera but the permissions in iOS setting for the app don’t provide an option for camera access which most likely means it was never fully implemented within the app as iOS would detect that it may try to use the camera and this would provide the option to allow or not. ### 3/5 — Wants Camera to transfer files but not an available option in Settings for the App *2026-02-14, version 2.6.4* Running latest Creality Scan app on iPhone 13 Pro Max trying to transfer scan file to Mac for processing- need to scan QR code, press button to scan it says I need to allow camera access and brings me to Settings app for the app - no “Allow Camera” access option available!?! ### 1/5 — Не отрабатывает процессы до конца. *2026-02-05* Пожалуйста сделайте так чтобы приложение могло до конца завершать процесс модель голубого цвета я получаю от цвет нет. Приложение вылетает при желании перейти к следующему шагу обработке цвета. Поэтому покупку возвращаю. Пока очень сыро. ### 1/5 — Nope *2026-02-01, version 2.6.4* Just can’t get this thing to connect. Don’t buy ### 1/5 — Does not work with Sermoon X1! *2026-01-28, version 2.6.4* Just to fore-warn, if you were looking to use the Sermoon X1 with the WiFi bridge and Creality Scan app as IT DOES NOT WORK! Constantly receive “Scan QR code error” and has NEVER connected ### 1/5 — Will not allow you to use the Ferret Pro for iPhone 16 / 16Pro Max. *2026-01-25* Just tried to connect my new iPhone 16 pro max up to the Ferrt pro that I bought only to find out the developers haven’t updated the firmware to accept any of the new phones on the market. !!!Please fix this issue!!! I am sure there are many people that have this scanner and can’t use it as intended for wireless scanning because of this. ### 1/5 — Die App ist unbrauchbar *2026-01-15* Es lässt sich keine Verbindung mit dem iPhone 16 Pro Max herstellen! Somit kann ich den Scanner nicht gebrauchen! ### 1/5 — Can’t use app at all. *2025-12-30* I have a Linux computer which is unsupported. An iOS phone which can’t support direct cable connection and when I connect to the WiFi device it asks me to set a password which honestly should already be set or not be required but I digress. The issue is when I put in a password the button to save the password is unclickable. Just really disappointing that a device that cost me multiple hundreds of dollars is effectively useless. ### 1/5 — Can not get the scanner to connect *2025-12-21* I cannot get the scanner to connect with my phone making this useless. It looks like this issue been going on for years and it still is not fixed. ### 1/5 — App written by monkeys *2025-12-17* Horrible app, horrible performance. Makes me regret buying creality scanner instead of going with a better brand. It just makes it so difficult ## Most critical reviews (10 lowest-rated) ### 1/5 — Schrott *2026-05-27* Keine Verbindung mit dem iPhone. Software ist unbrauchbar! ### 1/5 — Totalverweigerer *2026-04-26* Es ist ja so, dass der Scanner Cr-Scan Raptor gute ergrbnisse liefert, jedoch nur am PC. Die App ist wirklich unbenutzbar. Zunächst mal schlägt der Login fehl. Ich habe versucht mich einzuloggen, geht nicht, passwort vergessen, geht nicht, neues konto registrieren? Rate mal, Geht nicht. Einen scan starten, im Lasermodus für kleine objekte wirklich gerade mal so. Bearbeiten? Genau, geht nicht. Zu wenig Speicher. Also ich hab hier ca 90GB frei. Ram? Leute, wenn das iPhone für eine App zu wenig Ram hat, ist dann wirklich das iPhone schuld oder hat der Entwickler da was verwechselt?. Auf den PC senden? Geht natürlich nicht. Infrarot scan mit der App. Nach 3 sec pfuscht die eine Meldung von zu wenig Punkten vors Bild. Ja, es waren gerade 3 sekunden. Wo sollen die denn herkommen? Drinnen scannen, grad so. Draussen? Du weisst es oder? Geht nicht. Zu hell. Ich bin wirklich geneigt dieses teure Kombi paket zurückzusenden. Vllt scannt dort mal jemand eine Teilnehmerurkunde ein. Der scanner jedenfalls ist nur so viel wert, wie die software, mit der man ihn benutzt. Also NICHTS! ### 1/5 — Keep say Device Not Connect *2026-04-15, version 3.0.0* I do all connection with the bridge but when open the app keep say Device not connect..I open all permits to connect ### 1/5 — This sucks *2026-04-04, version 2.6.4* It dose not work!!!!!!!!!!!!!!!!!!!!!! ### 1/5 — Partage avec l’ordinateur impossible *2026-03-19* L’app ne demande pas l’autorisation d’utiliser la caméra pour scanner le qrcode ### 1/5 — App nicht nutzbar *2026-03-14* Deaktivierung der Direktverbindung um eine überteuerte Wifi Lösung von Creality zu kaufen. Katastrophe der Scanner geht zurück weil er nun nicht mit der App outofthebox funktioniert ### 1/5 — iOS app absolutely sucks *2026-03-11* Title says it all, You’d think the devs would put some effort into this app for a $7000 scanner… ### 1/5 — Not working on tablet *2026-02-23, version 2.6.4* This app doesn't work on my tablet, it kicked me out when I go into it! ### 1/5 — Look in the fridge *2026-02-12* The app for my fridge is better and more responsive ### 1/5 — Impossible d utiliser le scanner *2026-02-07* L application ne demande pas l autorisation d accéder a l appareil photo, je ne peux donc pas scanner un qr code pour transférer le nuage de points à l ordinateur… ## Most praised reviews (10 highest-rated) ### 5/5 — Funcionamento *2026-08-10* O app funciona perfeitamente no meu IPhone 14pro. O único ponto negativo é que a bateria vai embora em questão de no máximo 2 horas, se usado como processamento. Mas uso bastante em campo e atende super bem. ### 5/5 — Great app *2026-04-10* I use this app for my otter lite. It connects quickly. Which is great as I mainly scan outdoors. ### 5/5 — Great update 🥳 *2026-04-10* A really great update very intuitive, and the scans with my iPhone 16 Pro Max run extremely well.👍🏽 ### 5/5 — Место хранения *2026-03-15* Сделайте, пожалуйста, возможность выбора источника для сохранения сканов. Чтобы, допустим, я могу подключать внешний накопитель. Спасибо ### 5/5 — Raptor pro *2026-02-04* Все работает без каких либо проблем. Прибор коннектится мгновенно. В работе тоже замечаний нет. Приложение не виснет. Модель на компьютер перенес без проблем. Все четко и понятно! ### 5/5 — iPad os *2026-01-15* Уважаемые Creality, оптимизируйте пожалуйста приложение для iPad os, сканируется все в маленьком окошке и теряется смысл этого приложения на iPad ### 5/5 — Great app, works well *2025-12-21* I bought a ferret pro as a scanner. Scanned it with iPhone 13 using this app without any issues. Was really easy to use, worked great, and didn’t have any issues. If something is wrong, it explains what to do instead. Was even capable transferring a model to a laptop for post processing, since it was a large scan. Worked flawlessly, pc app also worked well. After all of that, open it in a CAD software and did everything what I needed to. Definitely recommend it since it had a decent amount of update since the release and works nicely. ### 5/5 — Great app *2025-09-02* Nothing wrong with app etc. Does what it needs to do. I might agree that it’s not best in the world but it does the job. And if you are thick as roundabout then don’t need to leave negative reviews ;) keep your inexperienced thoughts to yourself:) ### 5/5 — Works great, don’t understand the hate *2025-07-24* I am using this app in an iPhone 14 Pro connected to a Ferret Pro scanner. It works great, I have scanned dozens of things from medium size complicated to medium and simple, to small. Please know that if you read the specs and/or watch enough reviews, you will find that only the Pro model of the Ferret line works with iPhone because they need the WiFi bridge that it comes with. So that’s the setup I have and I haven’t had a single hitch. I love being able to scan without bringing my laptop and having a bunch of cables to deal with. The processing time can be in the range of a minute or two with larger and more complicated models, but it works. Also, try a few different settings. I’ve found that “texture” tracking is more reliable than “geometry” tracking, even when the item to me seems heavy on geometry and light on texture. Sometimes it’s taken a few tries to get a successful scan without losing tracking, but for a cheap scanner using the processing power of a phone I’m impressed. Much better than Kiri or Polycam, both of which I tried. ### 5/5 — scan *2025-06-15* fonctionne parfaitement quand on sait le connecter. 😜 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*