# Create Credit Union — user reviews

> 558 indexed App Store user reviews of Create Credit Union by Clark County Credit Union, rated 4.70/5 from 4,101 ratings.

- Source: https://appshunter.io/ios/app/create-credit-union/id604871374/reviews
- App overview in markdown: https://appshunter.io/ios/app/create-credit-union/id604871374.md
- Rating breakdown: 5★ 3,460 · 4★ 301 · 3★ 118 · 2★ 70 · 1★ 152

## What do users think of Create Credit Union?

Overall sentiment: positive

**Pros**

- 👍 Easy to use and navigate
- 🚀 Convenient and efficient banking
- 🔒 Secure and reliable
- 💡 Helpful features like instant balance and remote deposit

**Cons**

- 🐛 Occasional freezing, crashing, or glitches
- 🔍 Some users find the app interface outdated or lacking in features
- ⚠️ Inconsistent performance, especially on weekends

**Commonly reported bugs**

- Login screen freezes or takes multiple attempts
- Incorrect account balances or transaction details
- Compatibility issues with newer devices or OS versions

**Most requested features**

- Dark mode option
- Improved transaction history and categorization
- Ability to easily change PIN or password within the app
- More seamless integration with other banking services

## Newest reviews (18 of 558)

### 2/5 — Doesn’t function well

*2026-08-03, version 24.1.260601*

Half of the time, the home page won’t load and I have to close the app and reopen it to get it to work.
Also… when I’m out of town and try to use the app to send Zelle, it blocks it. I don’t know if the app tracks my location but I travel so often and have noticed that anytime I leave Clark Clunty, my Zelle no longer lets me send money.

### 5/5 — Great!

*2026-07-28, version 24.1.260601*

I love how easy it is to use!

### 5/5 — CCCU APP

*2026-07-27, version 24.1.260601*

Great app and has everything I need

### 5/5 — My account

*2026-07-24, version 24.1.260601*

Easy and fast

### 3/5 — Stalling issues

*2026-07-24, version 24.1.260601*

For the most part, the app is good however, I experience, more than I like, stalling. The app will open but when checking my accounts, it won’t open. I have to shut my phone down and try again.

### 5/5 — Decent app

*2026-07-24, version 24.1.260601*

Very user friendly

### 5/5 — Great app!

*2026-07-23, version 24.1.260601*

Very easy to use and navigate.

### 4/5 — Very user friendly

*2026-07-23, version 24.1.260601*

I would’ve given it five stars but : Very user friendly. Easy to navigate but there are days where it freezes several times in a row. And I have to go back in and out of the app multiple times.

### 2/5 — App Freezes

*2026-07-22, version 24.1.260601*

App freezes too often. Sometimes have to log in multiple times before your able to look at transactions

### 5/5 — Satisfied Customer

*2026-07-21, version 24.1.260601*

The app is a game changer and life-saver!!!!
Loving It!!!!!

### 5/5 — Great Service

*2026-07-21, version 24.1.260601*

Very convenient

### 5/5 — Mr Hooks

*2026-07-21, version 24.1.260601*

This app is amazing

### 5/5 — App

*2026-07-20, version 24.1.260601*

Great way to deal with money

### 5/5 — Love my credit union!

*2026-07-20, version 24.1.260601*

The best credit union anywhere.

### 5/5 — Review

*2026-07-20, version 24.1.260601*

Love it very easy to use for us older folks

### 5/5 — No issues

*2026-07-20, version 24.1.260601*

App not bad

### 5/5 — Banking I can trust

*2026-07-18, version 24.1.260601*

The app makes it easy to navigate through everything. There’s always assistance available if I need it.

### 5/5 — Great Banking App

*2026-07-18, version 24.1.260601*

All the necessary banking features are on this app. Easy to use and understand as well. Love it!

## Most critical reviews (10 lowest-rated)

### 1/5 — Convenience

*2026-07-23*

When you transfer from Savings to a similar outside account, even though that account is in your app, it takes WAY too long for it to get there. It always shows up at least 3 or 4 days later. More if done late in the week. I’m sure that they would blame this on the receiving bank but in any case it makes me wish I had deposited a recent insurance check at Bank of America instead of having to go through the process from my credit union.

### 1/5 — Worst app ever

*2026-07-21, version 24.1.260601*

Horrible bank, horrible app.

### 1/5 — Slow to Update

*2026-07-16, version 24.1.260601*

Really wish transactions would reflect in the app immediately.

### 1/5 — Not happy

*2026-07-16, version 24.1.260601*

Crashes

### 1/5 — Locks up and fails to run

*2026-06-02, version 24.1.260200*

This app needs serious help by qualified tech people! It locks up or won’t run 99% of the time! Please fix it!

### 1/5 — Glitchy

*2026-05-29, version 24.1.260200*

One of the worst apps available for a financial institution. When you want to transfer funds between accounts, it glitches out and will not bring up any account numbers. Honestly, you’re better off with something like Varo bank, where the technology for this decade. All they did was change the name from CLARK COUNTY CREDIT UNION to create and the app seems to be as glitchy as ever.

### 1/5 — Not happy

*2026-05-16, version 24.1.260200*

Crashes

### 1/5 — Only 1 Zelle account per bank no transfer

*2026-05-07, version 24.1.260200*

If you try to add your spouse by sending/ transferring between banks.  You’ll mess up the other account. HELP!

### 1/5 — Another half thought out “create” change

*2026-04-16, version 24.1.260200*

App freezes have to try to bounce between different screens when it finally loads to try get it not to freeze. Still end up resetting at least 2 times. Been with the bank for over ten years every time they do something major it’s never thought out or checked throughly before release or major updates

### 1/5 — Freezes all the time

*2026-04-16, version 24.1.260200*

The app constantly takes forever to load and has errors and freezes

## Most praised reviews (10 highest-rated)

### 5/5 — Veas

*2026-08-08, version 24.1.260601*

Great App! Very Easy to Navigate too.

### 5/5 — Rach Muarningstar

*2026-08-07, version 24.1.260601*

Good would b helpful if you could find and connect my other bank accounts from where Evers or what ever and find a way to link them up

### 5/5 — My review

*2026-08-02, version 24.1.260601*

Couldn’t be happier

### 5/5 — Excellent!!

*2026-07-31, version 24.1.260601*

Keep up the excellent work

### 5/5 — Feel secure

*2026-07-30*

Love banking with cccu I never had any issues I feel my funds are safe and secure no one can get into your account unless you give it as far as I know I haven’t heard any negative issues. Thank you for giving me the security.

### 5/5 — The best ever credit union

*2026-07-30, version 24.1.260601*

Just the greatest!

### 5/5 — Love to use it

*2026-07-30, version 24.1.260601*

Everything I want to do from account transfers to managing my debit card is in one place. It's easy to use too!

### 5/5 — CCCU

*2026-07-30, version 24.1.260601*

Been with this Credit Union sense I was 20 years old won’t go to another bank or CU

### 5/5 — Awesome

*2026-07-30, version 24.1.260601*

Awesome app ! Very easy to use and very understandable

### 5/5 — Great app

*2026-07-28, version 24.1.260601*

Easy to use and it’s a great comfort.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
